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Embassy Suites by Hilton New Orleans

3.5 star property

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Photo gallery for Embassy Suites by Hilton New Orleans

Dining
View from room
Lobby
1 bedroom, in-room safe, desk, laptop workspace
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Pool
  • Gym
$154
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
315 Julia St, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • Canal Street
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony

8.2 out of 10
Very good
(36 reviews)
  • 355 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

7.0 out of 10
Good
(4 reviews)
  • 350 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

View all photos for Two Queens Suite

1 bedroom, in-room safe, desk, laptop workspace

Two Queens Suite

8.2 out of 10
Very good
(60 reviews)
  • 400 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for King Suite

1 bedroom, in-room safe, desk, laptop workspace

King Suite

8.4 out of 10
Very good
(172 reviews)
  • 344 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(13 reviews)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Executive Suite, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • 515 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • 350 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

  • 355 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for One Double Bed Guestroom

1 bedroom, in-room safe, desk, laptop workspace

One Double Bed Guestroom

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Non Smoking

  • 850 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton New Orleans

3.5-star hotel in New Orleans Central Business District
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking.
Embassy Suites by Hilton New Orleans offers 280 air-conditioned accommodations with safes and coffee/tea makers. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton New Orleans features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 8000 square feet (743 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

Embassy Suites by Hilton New Orleans is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.
Embassy Suites by Hilton New Orleans has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 49 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton New Orleans Convention Center Hotel
Embassy Suites New Orleans
Embassy Suites New Orleans Hotel New Orleans
New Orleans Embassy Suites
Embassy Suites Hilton New Orleans Convention Center
Embassy Suites Hotel Lofts Club Tower
Embassy Suites New Orleans Lofts Club Tower
Embassy Suites Lofts Club Tower
Embassy Suites by Hilton New Orleans Hotel
Embassy Suites by Hilton New Orleans New Orleans
Embassy Suites by Hilton New Orleans Hotel New Orleans

Embassy Suites by Hilton New Orleans Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 926 out of 1861 reviews
Rating 8 - Good. 403 out of 1861 reviews
Rating 6 - Okay. 210 out of 1861 reviews
Rating 4 - Poor. 120 out of 1861 reviews
Rating 2 - Terrible. 202 out of 1861 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location of the property is so convenient, walkable to lots of the area around the French Quarters. The rooms were big and with the balcony made it more spacious. Having breakfast on the property was so convenient for us, and it was very good. The cocktail hour give it an extra star from us, we really did enjoy the atmosphere during that time.
Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Stayed 3 nights in May 2025

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will book again
Stayed 4 nights in May 2025

10/10 Excellent

tim, PELHAM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, valet parking was good
Stayed 2 nights in May 2025

6/10 Okay

VINCENT

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
the web site says it has parki g and valet parking, but only offers valet parking for $49 on top of the room and security charge. I had to park in the street at a meter and wait till 7pm the first room i was given had wooden blinds looking into the room from the hallway and had a strong smell of something rotten. the second room was a bit nicer in layout but due to the humidity the AC was so loud it kept me up most of the night and i got little to no sleep.
Stayed 1 night in May 2025

10/10 Excellent

Alexis

Stayed 1 night in May 2025

2/10 Terrible

Courtney Y Greene

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hot no air had to move rooms kept saying air being fixed one bathroom had dirty stains on floos
Stayed 2 nights in May 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Management and staff displayed a friendly and professional attitude. Impressive !
The outdoor Pool should have this vision in the future .
Stayed 1 night in May 2025

4/10 Poor

Jennifer

Traveled with partner
Disliked: Property conditions & facilities
Staff were great, property old, rugs in hallways seem moldy..
Stayed 2 nights in May 2025

6/10 Okay

Zendy

Traveled with family
Liked: Staff & service
It is an older hotel and the room smelled funky and also there was mold in the bathroom, not very comfortable beds. Staff was excellent and very friendly! The breakfast buffet lacks more variety.
Stayed 1 night in May 2025

8/10 Good

K

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although the staff was professional and attentive, the check out was atrocious.
Stayed 3 nights in May 2025

8/10 Good

Tameeka

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2025

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The made to order omelettes were the best way to start the day.
Stayed 3 nights in May 2025

8/10 Good

Naydja, Frisco

Liked: Cleanliness, amenities, property conditions & facilities
Ashley at the front desk was profession and efficient during our check out.
Stayed 3 nights in May 2025

10/10 Excellent

Victoria A.

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
location, service and friendly staffg!!
Stayed 4 nights in May 2025

10/10 Excellent

Mark J

Stayed 1 night in May 2025

8/10 Good

Nadia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Karen J White

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in May 2025

6/10 Okay

Maurianna

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
it was okay overall i wouldn’t choose this place again unless it was last resort only good part about it was where it was located and the complementary drinks they gave me at check in why i wouldn’t go back is because the rude staff, hot lobby and rooms and the struggle to go in my room each time and what really done it was them giving someone my key to enter the room luckily i had the bolt on the door because at the time someone entered i was naked
Stayed 2 nights in May 2025

2/10 Terrible

Shiwana

Traveled with group
Disliked: Amenities, property conditions & facilities
My stay was terrible, AC in my room wasn’t working had to report it twice and waited over a hour before the engineer showed up. He was unable to fix the AC therefore I had to stay in a room with no AC.
Stayed 1 night in May 2025

8/10 Good

Martin

Stayed 1 night in May 2025

10/10 Excellent

Imar I

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and walk through the city
Stayed 5 nights in May 2025

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing very attentive if they didnt know the answer they pointed me to someone who did. The breakfast was amazing i just didnt like how parents allowed young children to get their own food and they would play in the line. The 14th was very quite even with room so close to elevator. I loved that i was able to sit on the balcony at night. I will be book.
Stayed 3 nights in May 2025

10/10 Excellent

James, New Orleans

Liked: Cleanliness, amenities, property conditions & facilities
Full disclosure: After Hurricane Katrina in 2005, I spent six months living out of an Embassy Suites in Dallas. In the middle of so much uncertainty, that hotel gave me a sense of stability and comfort—and ever since, I’ve had a soft spot in my heart for Embassy Suites. So staying at the Embassy Suites by Hilton New Orleans during the Memorial Day weekend of 2025 felt like coming full circle, and I’m happy to say it did not disappoint. The location is perfect—just a short walk to the Convention Center and close to the Cruise Terminal, the WWII Museum, and all the energy of the French Quarter. The rooms were spacious and clean, and the staff was genuinely welcoming. The made-to-order breakfast each morning and the evening reception added a special touch that made the stay feel more personal than transactional. If you’re looking for a place that offers comfort, convenience, and a little bit of that “home away from home” feeling, this is it.
Stayed 4 nights in May 2025