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Embassy Suites by Hilton New Orleans

3.5 star property

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Photo gallery for Embassy Suites by Hilton New Orleans

Bar (on property)
Exterior
1 bedroom, in-room safe, desk, laptop workspace
View from room
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Pool

Explore the area

Map
315 Julia St, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • Canal Street
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony

  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

  • 350 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

View all photos for Two Queens Suite

1 bedroom, in-room safe, desk, laptop workspace

Two Queens Suite

  • 400 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for King Suite

1 bedroom, in-room safe, desk, laptop workspace

King Suite

  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Executive Suite, 2 Double Beds, Non Smoking

  • 515 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

  • 355 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for One Double Bed Guestroom

1 bedroom, in-room safe, desk, laptop workspace

One Double Bed Guestroom

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Non Smoking

  • 850 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton New Orleans

3.5-star hotel in New Orleans Central Business District
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking.
Embassy Suites by Hilton New Orleans offers 280 air-conditioned accommodations with safes and coffee/tea makers. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton New Orleans features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 8000 square feet (743 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

Embassy Suites by Hilton New Orleans is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.
Embassy Suites by Hilton New Orleans has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 49 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton New Orleans Convention Center Hotel
Embassy Suites New Orleans
Embassy Suites New Orleans Hotel New Orleans
New Orleans Embassy Suites
Embassy Suites Hilton New Orleans Convention Center
Embassy Suites Hotel Lofts Club Tower
Embassy Suites New Orleans Lofts Club Tower
Embassy Suites Lofts Club Tower
Embassy Suites by Hilton New Orleans Hotel
Embassy Suites by Hilton New Orleans New Orleans
Embassy Suites by Hilton New Orleans Hotel New Orleans

Embassy Suites by Hilton New Orleans Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 825 out of 1709 reviews
Rating 8 - Good. 375 out of 1709 reviews
Rating 6 - Okay. 200 out of 1709 reviews
Rating 4 - Poor. 113 out of 1709 reviews
Rating 2 - Terrible. 196 out of 1709 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mardelle

Stayed 1 night in Feb 2025

2/10 Terrible

cade

Stayed 2 nights in Mar 2025

2/10 Terrible

cade

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no hot water and nothing done about it when i mentioned it for 5 days straight, staff straight up lied haha last time staying at a hilton for sure
Stayed 2 nights in Mar 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 1 night in Feb 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Regina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeper service supervisor Ms Greta gave us excellent service
Stayed 4 nights in Mar 2025

8/10 Good

Chris

Stayed 1 night in Mar 2025

6/10 Okay

Robert

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service

No EXCUSE

Checked in around 10am as everyone was leaving. Being Mardi Gras, it was chaotic… Marvin was excellent at front desk and checked us in swiftly but being there early we had to pay $45 for early check in… rooms are a little outdated but comfortable. Called front desk for extra toilet paper and was never delivered… my friend had to go downstairs and use the lobby bathroom…he went to front desk to inquire about toilet paper and was told they don’t keep any in office but had to call house staff to deliver it…they should keep a box in the office for guest to immediately receive it… EASY to do… second night of our stay was no hot running water in shower around 7pm… same thing on checking out on 3/5/25 Wednesday morning… complained to front desk… couldn’t comp me a night because the MANAGER was there to authorize it as she wasn’t coming in till 9am… we left at 7:30 am to drive back home 12 hours to Charleston SC…the manager was aware of boiler problem in hotel but was AWOL from property… no EXCUSE
Stayed 2 nights in Mar 2025

10/10 Excellent

Kneeli

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Price and walking distance to French Quarter

Embassy was absolutely wonderful and in walking distance for Canal, French Quarter and Bourbon St. My family had a wonderful visit and will be back again! The complimentary breakfast and drinks were the icing on the cake.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kimberly

Stayed 1 night in Mar 2025

10/10 Excellent

Marvin

Stayed 1 night in Feb 2025

6/10 Okay

hugues

Liked: Cleanliness, staff & service
Disliked: Room comfort

Expensive for what it is

Well situated but matress was horrible . Had to shut down the fridgee as too noisy and no hot water the last night
Stayed 2 nights in Mar 2025

10/10 Excellent

LaNesia, Grand Prairie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property staff was very helpful and was in a great spot for Mardi Gras with all those parades
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everyone and everything was great. Enjoyed our sta

Stayed 1 night in Mar 2025

10/10 Excellent

Ayana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Stayed 2 nights in Feb 2025

8/10 Good

DOMONIC

Stayed 4 nights in Dec 2024

4/10 Poor

Lawrence Kent

Disliked: Staff & service, amenities, property conditions & facilities
Did not get what we paid for. Paid for a king suite and git put in a full. No hot water. Absolutely o compensation for the downgrade.
Stayed 2 nights in Feb 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much to the staff! Always going out of their way to help. What sticks out me the most is their ability to correctly guess my next needs. We needed to hold our bags for a few hours, and their response was always NO PROBLEM! Would definitely come back!
Stayed 1 night in Feb 2025

8/10 Good

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No hot shower.

Stayed for a Saturday night before a cruise and the hotel was good except for being awakened at 3am by what I thought was an approaching thunderstorm and when I stepped out on the balcony, I realized it was a loud band playing somewhere in the neighborhood...this continued until 4am. But the real deal breaker for us was no real hot water in the shower...the problem must have been in shower valve, because the sink had HOT water.
Stayed 1 night in Feb 2025

8/10 Good

Katherine

Business traveler
Stayed 3 nights in Feb 2025

10/10 Excellent

Jhatoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Courtney, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Feb 2025

10/10 Excellent

Kendale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025