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Courtyard by Marriott New Orleans Westbank/Gretna

3.0 star property

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Photo gallery for Courtyard by Marriott New Orleans Westbank/Gretna

Property amenity
Indoor pool
Theater show
View from property
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking available
  • Air conditioning
  • Parking included

Explore the area

Map
5 Westbank Expressway, Gretna, LA, 70053
  • Audubon Aquarium
    ‪7 min drive‬
  • New Orleans Riverwalk Shopping Center
    ‪7 min drive‬
  • Caesars New Orleans Casino
    ‪7 min drive‬
  • Belle Chasse, LA (BCS-Southern Seaplane)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Two Queen)

Room, 2 Queen Beds (Two Queen) | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Two Queen)

  • 237 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 210 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn New Orleans West Bank Tower by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, (1003)
The price is $249
per night
$283 total
includes taxes & fees
Mar 3 - Mar 4
Holiday Inn New Orleans West Bank Tower by IHG

About this property

Courtyard by Marriott New Orleans Westbank/Gretna

3-star Gretna hotel close to Port of New Orleans
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott New Orleans Westbank/Gretna offers 123 accommodations with safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Courtyard by Marriott New Orleans Westbank/Gretna features an indoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a terrace, multilingual staff, and a garden. Complimentary self parking is available on site.

Courtyard by Marriott New Orleans Westbank/Gretna is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Courtyard Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Courtyard Bistro

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 2 2025 to February 9 2025 (dates subject to change):
  • One of the dining venues
  • Bar/Lounge(s)
  • Breakfast
  • Business center
  • Daily housekeeping
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 2 percent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 20.00 for adults, and USD 5.00 to 20.00 for children
  • Early check-in fee: USD 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard New Orleans Westbank/Gretna Hotel Gretna
Courtyard New Orleans Westbank/Gretna Hotel
Courtyard New Orleans Westbank/Gretna Gretna
Courtyard Marriott New Orleans Westbank/Gretna Hotel Gretna
Courtyard Marriott New Orleans Westbank/Gretna Hotel
Courtyard Marriott New Orleans Westbank/Gretna Hotel Gretna
Courtyard Marriott New Orleans Westbank/Gretna Hotel
Courtyard Marriott New Orleans Westbank/Gretna Gretna
Courtyard Marriott New Orleans Westbank/Gretna
Hotel Courtyard by Marriott New Orleans Westbank/Gretna Gretna
Gretna Courtyard by Marriott New Orleans Westbank/Gretna Hotel
Hotel Courtyard by Marriott New Orleans Westbank/Gretna
Courtyard by Marriott New Orleans Westbank/Gretna Gretna
Courtyard New Orleans Westbank/Gretna
Courtyard by Marriott New Orleans Westbank/Gretna Hotel
Courtyard by Marriott New Orleans Westbank/Gretna Gretna
Courtyard by Marriott New Orleans Westbank/Gretna Hotel Gretna

Courtyard by Marriott New Orleans Westbank/Gretna Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 541 out of 1002 reviews
Rating 8 - Good. 242 out of 1002 reviews
Rating 6 - Okay. 97 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 69 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carl

Liked: Cleanliness, property conditions & facilities
A little dated and unkempt but still good
Stayed 1 night in Nov 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
It appeared a good value for the cost
Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Stayed 2 nights in Nov 2024

6/10 Okay

shinar

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
Interior of rooms looked worn and out dated. The staff cleaned it as best it could get. Linen smelled.
Stayed 1 night in Oct 2024

10/10 Excellent

Lily P

Stayed 1 night in Oct 2024

8/10 Good

Carolyn

Traveled with family and small children
The shower in our room did not work. I was not credited any money for not having an inopeable shower. Not fun going to my next destination on a sponge bath for me and my family.
Stayed 1 night in Oct 2024

10/10 Excellent

Terece

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in wasn’t the best! No one was at the front desk when we arrived! We waited for 15 minutes before front agent appeared without any apologies. I asked can we check in with you and she didn’t answer at first then after 2 minutes asked me how could she help me. She wasn’t pleasant nor did she have the best attitude for a front desk agent!! More training is necessary for her!! Leaving on the other hand was completely impressive!! The agent that checked us out was very professional and courteous!! Answered all my questions and was extremely helpful and went above and beyond to make sure I was completely satisfied. She also asked if I had any other questions or concerns.
Stayed 1 night in Oct 2024

10/10 Excellent

Patrice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
forgot his name, but the man at the bar was AWESOME. we sat & talked with him every night until they closed. definitely will stay here again our next trip to NOLA!
Stayed 2 nights in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was hoping for housekeeping to be like it used to be. Now I have to request services.
Stayed 3 nights in Sep 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Shannen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicole

Stayed 1 night in Aug 2024

10/10 Excellent

Ary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Aug 2024

2/10 Terrible

Joyneice

Stayed 1 night in Aug 2024

8/10 Good

Schwana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was ok.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kendrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jeremy

Business traveler
Disliked: Cleanliness, staff & service
I will never stay here again.
When I first checked in I received attitude for not having my card to unlock the main door. Granted I hadn’t checked in yet. The customer service was poor to begin with. I tried to use my iron in my room and it would smoke out of the plastic so badly that I almost set the smoke alarm off. I tried to exchange and was told we don’t have anymore in the back and received attitude when I tried to exchange it. There were roaches in my room. The AC barely worked in my room and my room would not get cool. I will never choose this hotel for a future stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chelsie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 6 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Maneka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024