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Courtyard by Marriott New Orleans Westbank/Gretna

3.0 star property

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Photo gallery for Courtyard by Marriott New Orleans Westbank/Gretna

Property amenity
View from property
Reception
Indoor pool
Theater show

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Air conditioning

Explore the area

Map
5 Westbank Expressway, Gretna, LA, 70053
  • Ernest N. Morial Convention Center
    ‪6 min drive‬
  • Port of New Orleans
    ‪7 min drive‬
  • Canal Street
    ‪7 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Two Queen)

Room, 2 Queen Beds (Two Queen) | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Two Queen)

  • 237 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 210 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn New Orleans West Bank Tower by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, (1002)
The price is $209
per night
$238 total
includes taxes & fees
Apr 26 - Apr 27
Holiday Inn New Orleans West Bank Tower by IHG

About this property

Courtyard by Marriott New Orleans Westbank/Gretna

3-star Gretna hotel close to Port of New Orleans
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott New Orleans Westbank/Gretna offers 123 accommodations with safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Courtyard by Marriott New Orleans Westbank/Gretna features an indoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a terrace, multilingual staff, and a garden. Complimentary self parking is available on site.

Courtyard by Marriott New Orleans Westbank/Gretna is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Courtyard Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Courtyard Bistro

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 3 percent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 20.00 for adults, and USD 5.00 to 20.00 for children
  • Early check-in fee: USD 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard New Orleans Westbank/Gretna Hotel Gretna
Courtyard New Orleans Westbank/Gretna Hotel
Courtyard New Orleans Westbank/Gretna Gretna
Courtyard Marriott New Orleans Westbank/Gretna Hotel Gretna
Courtyard Marriott New Orleans Westbank/Gretna Hotel
Courtyard Marriott New Orleans Westbank/Gretna Hotel Gretna
Courtyard Marriott New Orleans Westbank/Gretna Hotel
Courtyard Marriott New Orleans Westbank/Gretna Gretna
Courtyard Marriott New Orleans Westbank/Gretna
Hotel Courtyard by Marriott New Orleans Westbank/Gretna Gretna
Gretna Courtyard by Marriott New Orleans Westbank/Gretna Hotel
Hotel Courtyard by Marriott New Orleans Westbank/Gretna
Courtyard by Marriott New Orleans Westbank/Gretna Gretna
Courtyard New Orleans Westbank/Gretna
Courtyard by Marriott New Orleans Westbank/Gretna Hotel
Courtyard by Marriott New Orleans Westbank/Gretna Gretna
Courtyard by Marriott New Orleans Westbank/Gretna Hotel Gretna

Courtyard by Marriott New Orleans Westbank/Gretna Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 546 out of 1001 reviews
Rating 8 - Good. 236 out of 1001 reviews
Rating 6 - Okay. 96 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 70 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Garrett

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

courtney, MONTGOMERY

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 Stars
Good hotel…
Stayed 2 nights in Dec 2024

10/10 Excellent

LouJane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for going on a cruise. Parking $10 day. Independent transportation to cruise dock for $15 per person.
Stayed 1 night in Nov 2024

10/10 Excellent

Georgia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!!!
Loved loved loved this hotel. Prime location for me to go back and forth to NOLA off Tchoupatolis street. Less than 15 mins. They offered me and my two grandchildren complimentary breakfast which was so very helpful for us. I chose the hotel for the INDOOR pool and location. Will definitely be staying there again. Beautiful hotel also!!
Stayed 3 nights in Dec 2024

6/10 Okay

tia

Liked: Staff & service
Disliked: Cleanliness
Roach in shower behind soap dish
Stayed 2 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
High priced considering continental breakfast is extra.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tyrone

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower improvement
Everything was Great except one thing, the shower temperature! The one handled hot & cold knob is awful. Its to difficult to get the perfered temperature. Shower head pressure needs to be stronger as well
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Stayed 1 night in Dec 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Courtney

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
There was many broken things in the room would not recommend staying here the AC was super loud all night. There was a blinking light, the TV would not turn off and the bathroom shower was broke.
Stayed 1 night in Dec 2024

2/10 Terrible

T

Liked: Cleanliness, property conditions & facilities
The first 30 minutes of being there, out car was robbed.
Stayed 2 nights in Nov 2024

6/10 Okay

Stephen

Traveled with partner
Liked: Amenities
The door was very difficult to open and close. I reported it but nothing was done. The shower is beautiful but adjusting the water took a very long time. We never had room service or extra towels
Stayed 2 nights in Dec 2024

6/10 Okay

Ashley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not heated pool
We booked and paid for a double bed room and when got there they told me my room was sold out but offered us two king rooms. We said yes, when we got to the rooms each room only have one queen bed. The rooms werent far away from each other but not close either. The friends and family had fun so at the end of day that’s all that matters to me. They said the pool was heated in fact it wasn’t and very cold. Really the only reason we booked a room at that hotel. Will remember not to book there for indoor heated pool.
Stayed 1 night in Dec 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jermaine

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and the room was nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities
Nice place
Stayed 1 night in Nov 2024

8/10 Good

Tracy, LAKE CHARLES

Stayed 1 night in Nov 2024

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was conveniently located in the middle of everything
Stayed 2 nights in Nov 2024

2/10 Terrible

Kiana

Stayed 1 night in Nov 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location away feom downtown.
Stayed 4 nights in Nov 2024

10/10 Excellent

Carl

Liked: Cleanliness, property conditions & facilities
A little dated and unkempt but still good
Stayed 1 night in Nov 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
It appeared a good value for the cost
Stayed 1 night in Nov 2024