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Comfort Suites Harvey - New Orleans West

2.5 star property

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Photo gallery for Comfort Suites Harvey - New Orleans West

Exterior
Free daily buffet breakfast
Studio Suite, Multiple Beds, Non Smoking | Room amenity
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Gym
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
1611 Elton Court Rd, Harvey, LA, 70058
  • Audubon Aquarium
    ‪12 min drive‬
  • Caesars New Orleans Casino
    ‪12 min drive‬
  • Canal Street
    ‪12 min drive‬
  • Belle Chasse, LA (BCS-Southern Seaplane)
    ‪6 min drive‬

Room options

View all photos for Studio Suite, Multiple Beds, Accessible, Non Smoking

Studio Suite, Multiple Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Non Smoking

Studio Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, Multiple Beds, Non Smoking

  • 355 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Red Roof Inn New Orleans - Westbank

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
2.4 out of 5, (696)
The price is $400
per night
$455 total
includes taxes & fees
Mar 3 - Mar 4
Red Roof Inn New Orleans - Westbank

About this property

Comfort Suites Harvey - New Orleans West

Harvey hotel with free breakfast
A fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Comfort Suites Harvey - New Orleans West offers 55 accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, gift shops/newsstands, and tour/ticket assistance. Onsite self parking is complimentary. The property offers extended parking privileges to guests.

Comfort Suites Harvey - New Orleans West is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Suites Harvey
Comfort Suites Hotel Harvey
Comfort Suites Harvey New Orleans West Hotel
Comfort Suites New Orleans West Hotel
Comfort Suites Harvey New Orleans West
Comfort Suites New Orleans West
Comfort Suites Harvey - New Orleans West Hotel
Comfort Suites Harvey - New Orleans West Harvey
Comfort Suites Harvey - New Orleans West Hotel Harvey

Comfort Suites Harvey - New Orleans West Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 222 out of 654 reviews
Rating 8 - Good. 175 out of 654 reviews
Rating 6 - Okay. 82 out of 654 reviews
Rating 4 - Poor. 75 out of 654 reviews
Rating 2 - Terrible. 100 out of 654 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Ling

Liked: Staff & service
Stayed 3 nights in Nov 2024

2/10 Terrible

Guillermo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel manager cancelled my reservation in their system and did not allow my family to check in even the reservation was paid and active in Expedia. I am still trying to get my refund. This is not right, hotel owner is stealing money. Asking support from Expedia; unfortunately the response has not been good. I am disappointed by Expedia Travel team; I will keep trying to recover my money. Hotel staff said that the hotel owner cancels reservations all the time. Hotel staff does not recommend the hotel. I asked the staff if there are bedbugs and the answer was "we do not recommend this hotel" I am surprised that this is still a Comfort Suites Hotel chain location. This is not good reputation for this corporation.
Stayed 2 nights in Oct 2024

4/10 Poor

Kathy

Disliked: Cleanliness, property conditions & facilities
Saw a roach and the room was very moist.
Stayed 1 night in Nov 2024

2/10 Terrible

Kirk

Traveled with group, Traveled with family
We booked through Expedia back in January because we were coming into town for the Taylor Swift concert. The day we show up we find out the manager canceled our reservation without any communication with us at all. Horrible customer service, they didn’t even care and acted like it was not their problem at all. They didn't even reach out to Expedia. Expedia thought our room was still booked here. Thankfully Expedia spent 2 hrs trying to find us a new place to stay for the weekend and was successful.
Stayed 3 nights in Oct 2024

2/10 Terrible

Andrew

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities
Ac didnt work no tv and to noisy
Stayed 1 night in Nov 2024

10/10 Excellent

Braulio

Traveled with group
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Julie, Salt Lake City

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very run down and in need of renovation. Staff was rude and unhelpful about the fact that my reservation was canceled without my knowledge and they would only rebook me at “today’s rates” which were a lot more than I originally paid. Manager wouldn’t take my call. Continental breakfast was terrible. Seriously, go somewhere else.
Stayed 2 nights in Oct 2024

6/10 Okay

Michael, Mesa

Business traveler
Liked: Staff & service, property conditions & facilities
Better than average Comfort Inn. Room had a fridge and microwave and a couch, so I give this one high marks. Parking was adequate and they had better breakfast food at this location. I stay in this area because this is where the hotels are all grouped together, and I work in this area.
Stayed 4 nights in Oct 2024

2/10 Terrible

shauna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

JUAN, Crosby

Traveled with family
Disliked: Amenities, property conditions & facilities
My door did not locked no one went to fix it it’s smelled like humid there was mold the couches you can feel your skin itchy it was just so horrible
Stayed 2 nights in Oct 2024

2/10 Terrible

Aundrea

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner/manager refused to refund my room. We arrived at 7:30 pm and the room had no air. We walked down stairs at 8:30 to get a refund since there were no more rooms and were told we wouldn’t get our money back.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Serena

Stayed 6 nights in Sep 2024

4/10 Poor

Terry

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Microwave rusted out. Carpet missing. Fridge door fell off when opened. TV didn’t work. Smelled.
Stayed 1 night in Aug 2024

2/10 Terrible

JAIME

Stayed 1 night in Sep 2024

6/10 Okay

Patton

Business traveler
Disliked: Staff & service
Won't Be Back
Wouldn't let me check in 2 hours early after a day of travel. Freezer in fridge has never been defrosted. Tv didn't work.
Stayed 3 nights in Oct 2024

8/10 Good

Iesha

Traveled with family
Liked: Staff & service, amenities
Great Location!
Stayed 1 night in Sep 2024

2/10 Terrible

KAREN

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked with systems down. Everything was done over the phone with some unknown person. This property is appealing to the eye on the website but horror. I entered the room after getting a bite to eat and The mass amounts of mold in the room was ridiculous. I walked out and handed the room keys back to the guy that checked me in. I stated to him it’s too much mold in that room for my health conditions, I cannot stay here. This property needs a complete renovation. It is a ridiculous to know the condition of the property and check someone in to such horrible conditions. I’m seeking a full refund because I was totally unaware of the condition and this definitely weds to be addressed.
Stayed 1 night in Sep 2024

6/10 Okay

Kahlan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Britney, Irvington

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room had mold growing on the ceiling and smelled terrible, I was told there was no other rooms available. The front desk clerk was literally asleep behind the counter at breakfast. Overall the property was not clean and needed some up keep. Would not stay again or recommend this property to anyone.
Stayed 1 night in Sep 2024

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel room was absolutely unacceptable. The room was e trembly humid, the carpet was very damp. The AC vents had mold build up on it as well as the curtains. While requesting a different room we were told none were available but we could have booked another room at that very moment. We did not want to cancel but to just move rooms due to health reasons. The staff did not care about the mold or anything we had to say. The manager was not even available to speak to. We drove hours to just come have a comfortable night to sleep and we couldn’t even manage that with how horrible the room was turned over to us. UNACCEPTABLE.
Stayed 2 nights in Sep 2024

2/10 Terrible

Christopher

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
My experience was terrible.My wife and my kids was suppose to stay here and we couldn’t.We check in think ok we going lay down with our 4 daughters.The rooms was not livable .There was no smoke detector.The room had stain on wall bed and lamps.The ceiling had water damage.the room had mildew along the ceiling and walls.The tub just no words for it. The room had open light fixtures with masking tap coving the holes.The furniture was old and dirty.So all and all we didn’t stay 5mins in this place. Expedia should drop this property from its site.The young lady at front desk was very sweet. It’s just the property is nasty.The owner is a scammer he knows these rooms are like this it’s very unsafe.I normally don’t do these thing but i have to tprotect others. Please don’t stay here at all .
Stayed 1 night in Sep 2024

6/10 Okay

Nathaniel

Business traveler
Inside the rooms needs updating
Stayed 1 night in Jun 2024

8/10 Good

WANDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024