Clarion Hotel New Orleans - Airport & Conference Center

2.5 star property

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Photo gallery for Clarion Hotel New Orleans - Airport & Conference Center

Bar (on property)
Lobby
Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Hot Tub

Explore the area

Map
2829 Williams Blvd, Kenner, LA, 70062
  • Esplanade Mall
    ‪20 min walk‬
  • Pontchartrain Center
    ‪5 min drive‬
  • Treasure Chest Casino
    ‪5 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪5 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking, Pool View

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Pool View

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Clarion Hotel New Orleans - Airport & Conference Center

Kenner hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite. Housekeeping is available on request.
Clarion Hotel New Orleans - Airport & Conference Center offers 292 accommodations with hair dryers and irons/ironing boards. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations.

This Kenner hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Clarion Hotel New Orleans - Airport & Conference Center provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 12000 square feet (1115 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site.

Clarion Hotel New Orleans - Airport & Conference Center is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Landing - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 18.99 for adults and USD 15.99 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Landing

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 12,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay movies

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during October, November, December, January, and February:
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 18.99 for adults and USD 15.99 for children
  • Uncovered extended parking fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Airport New Orleans
Crowne Plaza New Orleans
Crowne Plaza New Orleans Airport
Crowne Plaza New Orleans Hotel
Crowne Plaza New Orleans Hotel Airport
New Orleans Crowne Plaza
New Orleans Crowne Plaza Airport
Crowne Plaza Kenner
Crowne Plaza New Orleans Airport Hotel Kenner
Crowne Plaza New Orleans Airport Hotel
Crowne Plaza New Orleans Airport Kenner
Crowne Plaza New Orleans Airport
Clarion Hotel New Orleans Airport Conference Center
Clarion Hotel New Orleans - Airport & Conference Center Hotel
Clarion Hotel New Orleans - Airport & Conference Center Kenner

Clarion Hotel New Orleans - Airport & Conference Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 575 out of 1300 reviews
Rating 8 - Good. 320 out of 1300 reviews
Rating 6 - Okay. 199 out of 1300 reviews
Rating 4 - Poor. 91 out of 1300 reviews
Rating 2 - Terrible. 115 out of 1300 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Claudette Edith

Stayed 4 nights in Mar 2025

8/10 Good

Ramesh

Stayed 1 night in Feb 2025

8/10 Good

Brian

Stayed 2 nights in Mar 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, clean room and great stay
Stayed 4 nights in Mar 2025

10/10 Excellent

Christy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely pleasant and helpful Perfect for our stay right before we caught our flight. Free parking and shuttle services.
Stayed 1 night in Feb 2025

10/10 Excellent

Bradley, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice sitting room adjoining the suite
Stayed 2 nights in Mar 2025

10/10 Excellent

Brittany

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very pleasant and professional
Stayed 2 nights in Feb 2025

4/10 Poor

Kerry

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property is exceptionally old and in need of massive renovations. Quite frankly, it should be torn down and started all over again. Poor quality , even by Clarions standards
Stayed 2 nights in Feb 2025

10/10 Excellent

Chauffe

Stayed 2 nights in Feb 2025

2/10 Terrible

Jordan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Kyle

Disliked: Cleanliness
No
Stayed 1 night in Feb 2025

8/10 Good

Gabriell

Stayed 1 night in Feb 2025

8/10 Good

Ronald

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff at the front desk was not especially friendly or helpful
Stayed 1 night in Feb 2025

6/10 Okay

Marg

Liked: Staff & service
Disliked: Property conditions & facilities

Did not meet expectations

Stayed here before our cruise. It was Mardi Gras so hotel prices were through the roof. Hotel price was fair and that’s where it ends. Hotel is tired in need of an overhaul. Rooms are dark bedding limited shampoo and conditioner in small tester size bottles no body wash provided. Bar in lobby was okay but drinks were served in plastic cups including your wine! Don’t bring your bathing suit the pool was clearly in need of service and was green. I will stick with Hampton or Hilton chain hotels next time
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities

Hotels.com failed to research

I booked specifically for the airport shuttle but found it does not run at 5am so I had to pay for an uber. Hotels.com failed to do due diligence- the shuttle hours of operation should have been on the hotels.com we. Ate.
Stayed 1 night in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Huge room, big fridge, big beds. You certainly got a lot for your money space wise. This is a good, cheap, convenient hotel a $20 cab ride from the airport. If you are happy to be in the middle of nowhere at main road crossroads then all fine. If you have a car a longer stay would be fine.
Stayed 1 night in Feb 2025

10/10 Excellent

Belquis

Liked: Property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Rick

Stayed 1 night in Feb 2025

10/10 Excellent

Chang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 1 night in Feb 2025

6/10 Okay

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Greg

Disliked: Staff & service, property conditions & facilities, room comfort

Stay somewhere else for a few more dollars.

Stayed one night in way to early morning flight. Hotel bar/restaurant advertised was closed. No explanation, just closed. Hotel needs some work, run down.
Stayed 1 night in Feb 2025

4/10 Poor

Christopher

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Garbage in the parking lot, stains on the room curtains, room smelled like cigarettes, mold in the tub, and toilet roll broken off. Garbage next to ice machine over flowing for 2 days. Bar closed 3 days I was there. Not sure where the previous good reviews came from because the place was terrible. Beware
Stayed 2 nights in Feb 2025

8/10 Good

Regina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Jacob Jon

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I have stayed in better placed for the Money. The room was OK yet it needed some repairs and we did find a tick in the bathroom, so that was not cool. I did not report this as I was able to take care of it myself. The room did need some repairs too, but nothing that made the room unusable. Last of all I though the entire hotel was musty. I think replacing the room and hall carpets could help with this but maybe not. The staff and people were very nice and helpful though. This was the first time in this area, so I don't have anything to compare it to, but I would likely not book this hotel again. The restaurant on the corner was excellent thought! Enjoy life! Jake
Stayed 1 night in Feb 2025