Bourbon Orleans Hotel

4.0 star property

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Photo gallery for Bourbon Orleans Hotel

Outdoor pool, pool umbrellas, sun loungers
Front of property
Cleanliness standards
Exterior
Room, 1 King Bed, Accessible (Deluxe King ADA Guestroom) | Living area | 42-inch flat-screen TV with cable channels, TV, iPod dock

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
717 Orleans St., New Orleans, LA, 70116
  • Bourbon Street
    ‪1 min walk‬
  • Canal Street
    ‪10 min walk‬
  • Caesars New Orleans Casino
    ‪15 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

Standard Room, 1 King Bed (Petite King)

  • 175 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Deluxe Two Queen)

  • 225 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Loft Suite King)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed (St. Anne Petite King)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony (Loft Suite King with Large Balcony)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed (Petite King with Courtyard Balcony)

  • 175 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Deluxe King)

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Two Queen Poolside

  • 213.5 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Loft Corner Suite King with Large Bal)

  • City view
  • 782.8 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed (St. Anne Petite King)

  • 177.9 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Petite King)

  • 177.9 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Balcony, City View (Deluxe Two Queen with Balcony)

  • 225 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Deluxe King ADA Guestroom)

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Loft, 1 King Bed, Balcony, City View (Loft Corner Suite King Large Balcony)

  • City view
  • 800 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Junior Suite Two Queens)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, City View (Loft Suite King Bourbon St. with Larg)

  • City view
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Grande Two Queens)

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 King Bed, Hot Tub, Courtyard View (DeLille Presidential Suite)

  • 1020 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Junior Suite King)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Grande Poolside Courtyard Two Queens)

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (Deluxe Poolside Courtyard King)

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Deluxe Poolside Courtyard Two Queens)

  • 225 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Balcony, Courtyard View (Petite King with Courtyard Balcony)

  • 177.9 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Loft Suite King with Large Balcony)

  • 533.7 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Two Queen

  • 213.5 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Two Queen with Balcony

  • City view
  • 213.5 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, City View (Loft Suite King Bourbon St. with Larg)

  • City view
  • 533.7 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Loft Suite King)

  • 533.7 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Bourbon Orleans Hotel

Hotel in French Quarter
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and valet parking.
Bourbon Orleans Hotel offers 220 accommodations with iPod docking stations and MP3 docking stations. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Bourbon Orleans Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 4514 square feet (419 square meters) include conference space. This historic hotel also offers a vending machine, tour/ticket assistance, and coffee/tea in a common area. Onsite parking is available (surcharge). A total renovation of this property was completed in September 2024.

Bourbon Orleans Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.
Roux - This restaurant serves breakfast and brunch.
Bourbon O - This bar serves light fare only. Happy hour is offered. Open daily.

Languages

American (Sign language), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered valet parking on site (USD 56.35 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 15 to 25 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bourbon O
  • Roux

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,514 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1815
  • Renovated entire property - September 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 116.20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 75 per day
  • Resort fee: USD 23.35 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 for adults, and USD 10 to 15 for children
  • Uncovered valet parking fee: USD 56.35 per day (in/out privileges)
  • Pet fee: USD 116.20 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Bourbon Hotel
Bourbon Hotel Orleans
Bourbon Orleans
Bourbon Orleans Hotel
Hotel Bourbon
Hotel Bourbon Orleans
Hotel Orleans
Orleans Bourbon
Orleans Bourbon Hotel
Wndham New Orleans
Bourbon Orleans Hotel Hotel
Bourbon Orleans Hotel New Orleans
Bourbon Orleans Hotel Hotel New Orleans

Bourbon Orleans Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2490 out of 3697 reviews
Rating 8 - Good. 707 out of 3697 reviews
Rating 6 - Okay. 267 out of 3697 reviews
Rating 4 - Poor. 127 out of 3697 reviews
Rating 2 - Terrible. 106 out of 3697 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Dustin

Disliked: Staff & service, room comfort
Uncomfortable
I love staying at this hotel usually but the a/c was out and our room was 78 degrees at night. We told the front desk 3 times after we couldn’t sleep due to how hot is was. They finally got it fixed the last night and it was comfortable. Also 50$ a night for valet parking is ridiculous. I don’t know if I will be staying here anymore.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hospitality
The young lady who check me in and out of the hotel was an amazing example of excellent customer service.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Great location, fair price, great clean room, good coffee in reception, great service
Lobby
Stayed 2 nights in Jan 2025

4/10 Poor

Erik

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Lots of fees plus i paid $67 a day to park at the hotel. All undisclosed until i got there to check in. Ended up being over $85 a day extra to stay there once i arrived. Would have been nice to know up front when i was choosing a hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Jan 2025

10/10 Excellent

Amanda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Anthony

Traveled with family
Liked: Cleanliness
Fees per day and $50 a day in parking.
Stayed 2 nights in Jan 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything except for the fact that for the two days we stayed there we had no hot water for the shower. The first morning we waited for a couple of hours before it was repaired and the second morning we had to shower in a different room, thanks to the staff for accommodating us.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay here it’s amazing!
Stayed 1 night in Jan 2025

10/10 Excellent

Todd

Stayed 1 night in Jan 2025

10/10 Excellent

Kristene, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Lori

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic hotel at corner of Bourbon street. Paid extra for a room with a window looking out to courtyard. Plantation blinds were broken and always down. Peeking thru I saw an hvac unit and overgrown vines and a courtyard in the distance. King Room is extremely small. Literally fits a king bed and small end table. Outlets were stripped and charger kept falling out of outlet. No place to open suitcase aside from bed. Small suitcase holder in closet but if you took it out you couldn’t walk past bed. Literally a 10 x 10 box with a newer tv and nicely decorated bathroom. Hallway to bathroom was so tight you could touch walls with your elbows if you put your arms up. There’s one guest elevator - 3 long hallways away from our room. We had a room on the far side near service elevator and it was noisy and busy from 3:30 to 5 am daily. We opted to walk up and down grand staircase to get to front door. Booked a package on Expedia thinking it was a better deal. Ended up paying $75 more per night than the going rate. (We asked at front desk). Very kind helpful staff. Coffee each morning off lobby was delicious. Didn’t eat at restaurant. Not much of a selection. We used uber as there’s almost never a cab out front. Hotel is long way on Orleans Ave and the bar has an entrance on Bourbon. That was convenient. You don’t hear the riff raff from nightly partiers. Walk out the main entrance to the left you are literally at the back end of Jackson square.
Stayed 3 nights in Dec 2024

6/10 Okay

Audrey

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Esmeralda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property to get away. It was dreamy
Stayed 6 nights in Dec 2024

10/10 Excellent

Randal, Burien

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet parking was $50, but in/out privileges were allowed. Very efficient system. Just text and they let you know when your car will be at the front door. Usually only 15min. Corner of Orleans Street and Bourbon Street, easy to walk to many things.
Stayed 5 nights in Jan 2025

10/10 Excellent

Vanessa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oh My!
Where to start? Everything was wonderful right from the start and on such a difficult day for the city too. We arrived NY Day after the horrible attack in the French Quarter. Everyone was at the top of their game though and so friendly. I could not have asked for a better experience.
Stayed 2 nights in Jan 2025

4/10 Poor

Elizabeth

Traveled with family
Disliked: Amenities, property conditions & facilities
The only good things about The Bourbon Orleans was the location and the friendly staff. Upon arrival I was hit with an outrageous resort fee in addition to the daily hotel fee that I was already paying. The resort fee gave me access to the gym, the outdoor heated pool, unlimited coffee and water. These are things all being standard in most hotels. The pool was cold and when I complained, I was told it was like that for several days. There was no water in the room when I arrived, it took anywhere from 15 to 20 minutes for the water in the shower to warm up, the cleaning staff made the beds but Never vacuumed the room.
Stayed 7 nights in Dec 2024

10/10 Excellent

Michael

Stayed 2 nights in Dec 2024

10/10 Excellent

Eric, Quitman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Hotel
Stayed 2 nights in Jan 2025

6/10 Okay

Walter

Traveled with family
Liked: Cleanliness
Good Location/Average Stay
I have been a frequent visitor to NOLA for decades now and generally stayed in another hotel. But due to accessible needs for our daughter, I had visited this hotel on our last visit and found it would accommodate those needs. When I reserved the room for NYE and paid all up front, non refundable, I made several calls to double check the rooms and I had specific ones reserved. Upon arrival the front desk did not show that and I had to go over all of the requests again. They were able to fix the issue, but it should not have been one. Location is very good to the Quarter and overall, a nice hotel. We did not have hot water for our entire stay and was offered little assistance with bags, as we have to travel with some extra, plus equipment. I do realize this comes from our perspective from our needs. Again, good location. A French Quarter style hotel. But average in bed comfort and service.
Stayed 3 nights in Dec 2024

8/10 Good

Marc

Stayed 4 nights in Dec 2024

10/10 Excellent

Matt

Stayed 4 nights in Dec 2024