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Best Western Plus New Orleans Airport Hotel

2.5 star property

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Photo gallery for Best Western Plus New Orleans Airport Hotel

Lobby
Premium bedding, pillowtop beds, in-room safe, individually furnished
Lobby
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Housekeeping
  • Breakfast included
  • Gym
  • Laundry

Explore the area

Map
189 W Airline Dr, Kenner, LA, 70062
  • Destrehan Plantation
    ‪9 min drive‬
  • Chateau Golf and Country Club
    ‪10 min drive‬
  • Pontchartrain Center
    ‪10 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually furnished

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, individually furnished

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Clarion Hotel New Orleans - Airport & Conference Center

  • Pool
  • Hot Tub
  • Free airport shuttle
  • Parking included
4.0 out of 5, Very Good, (1064)
The price is $112
per night
$128 total
includes taxes & fees
Mar 6 - Mar 7
Clarion Hotel New Orleans - Airport & Conference Center

About this property

Best Western Plus New Orleans Airport Hotel

Kenner hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a business center, and conference space.
Best Western Plus New Orleans Airport Hotel offers 70 air-conditioned accommodations with MP3 docking stations and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Plus New Orleans Airport Hotel features an outdoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 450 square feet (42 square meters) include a conference center. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Best Western Plus New Orleans Airport Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Extended parking on site (USD 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference center (450 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 2016
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Extended parking fee: USD 8 per day
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 8 AM to 10 PM

Property is also known as

Best Western Plus New Orleans Airport Hotel Kenner
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Plus New Orleans Hotel Kenner
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Best Western Plus New Orleans Airport Hotel Hotel Kenner

Best Western Plus New Orleans Airport Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 438 out of 1000 reviews
Rating 8 - Good. 289 out of 1000 reviews
Rating 6 - Okay. 136 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 73 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean property, convenient location and well lit
Property was clean, parking lot well lit and the check-in process was smooth and easy. We did not try the breakfast since we left early for a flight
Stayed 1 night in Nov 2024

4/10 Poor

Marlen

Stayed 1 night in Nov 2024

10/10 Excellent

Laurese

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly m attentive staff
Stayed 3 nights in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Miguel

Excellent service clean environment
Stayed 3 nights in Nov 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 1 night in Nov 2024

10/10 Excellent

Orida

Liked: Cleanliness, staff & service, property conditions & facilities
The lady working the check-in desk was such a blessing. She was so helpful and informative and compassionate.
Stayed 1 night in Nov 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have started to stay here for the Parking benefits as well as having a nice clean place to spend the night before traveling.
Stayed 1 night in Oct 2024

2/10 Terrible

Charles

Stayed 3 nights in Oct 2024

10/10 Excellent

aamer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was incredibly nice and helpful. Room was clean except the arm rests on the lounge chair it looked dirty and kind of gross. I had to leave early in the morning around 5 AM and it would have been nice if the breakfast area had been open so I could have grabbed something for the airport rather than pay airport prices for a coffee and food.
Stayed 1 night in Oct 2024

10/10 Excellent

Linda M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing and so accommodating. Very friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Edward, Lake Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Danielle, Marina del Rey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A terrible experiencia with the staff. At 11am sharp the mais entered the room withiut knocking. We said we were leaving. At 11:08, a man entered withiut knocking. We were in our way out. He screamed that checkout was at 11. A verbal alteración ensued and he thresteened to call the police. As we were in our way out,he escorted us to the front doir of the hotel. A very nasty individual who said he was the manager
Stayed 1 night in Oct 2024

4/10 Poor

Brandon

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Ronald

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being close to airport was very convient.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tracy

Stayed 1 night in Sep 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was safe, quiet and lots of parking Free
Stayed 1 night in Oct 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Once found the hotel was very nice and very comfortable with everthing we could need for a good nights sleep. The hot items for breakfast could have been warmer but was sufficient as far as volume.
Stayed 1 night in Oct 2024

4/10 Poor

LaToya

Traveled with family
Disliked: Cleanliness
Old
Stayed 3 nights in Oct 2024

8/10 Good

Shawni

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ron

Stayed 1 night in Sep 2024

10/10 Excellent

ALEXANDER, IRVING

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They could at least use better building materials to at least sound proof the rooms. Kind of hard listening to your neighbors when trying to sleep.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tommie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Oct 2024