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Crowne Plaza New Orleans French Qtr - Astor

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza New Orleans French Qtr - Astor

Exterior
Outdoor pool, sun loungers
Lobby
Exterior
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym

Explore the area

Map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Bourbon Street
    1 min walk
  • Canal Street
    1 min walk
  • Saenger Theatre
    7 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    27 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, View

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room (City View)

Standard Room (City View) | Premium bedding, in-room safe, desk, blackout drapes

Standard Room (City View)

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure) | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Leisure)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

  • 400 sq ft
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Tower (Alexa)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Tower (Alexa)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower (Alexa)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Tower (Alexa)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking, View

  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, View

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (High Floor)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, View

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, View

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View, Tower

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, View, Tower

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Tower

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Wyndham New Orleans - French Quarter

Pool
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (3425)
The price is $263
per night
$308 total
includes taxes & fees
Dec 7 - Dec 8
Wyndham New Orleans - French Quarter

About this property

Crowne Plaza New Orleans French Qtr - Astor

4.5-star hotel in French Quarter
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and valet parking.
Crowne Plaza New Orleans French Qtr - Astor offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crowne Plaza New Orleans French Qtr - Astor features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and 20 meeting rooms. Event facilities measuring 32000 square feet (2973 square meters) include conference space. This luxury hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Crowne Plaza New Orleans French Qtr - Astor is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Dickie Brennan’s Bourbon - Onsite restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dickie Brennan’s Bourbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business center
  • 32,000 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not permit coolers in guestrooms.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Crowne Plaza New Orleans French Qtr - Astor Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1359 out of 3557 reviews" "
Rating 8 - Good. 823 out of 3557 reviews" "
Rating 6 - Okay. 575 out of 3557 reviews" "
Rating 4 - Poor. 363 out of 3557 reviews" "
Rating 2 - Terrible. 437 out of 3557 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

antavius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2024

8/10 Good

Yinnin

Traveled with family
Liked: Cleanliness, staff & service
Friendly staff and good service. They tried, but the infrastructure is in needs of upgrading.
Stayed 5 nights in Aug 2024

4/10 Poor

Andrea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very nice however our first room did smell like mold doesn’t help if you have asthma the front desk rep did come with me to try and check on another room to transfer to 2 out of 3 had the same mold smell the toilet in the new room did not flush two days later was fixed but inconvenient homeless persons not too far from the front door of the hotel homeless and obvious drung users walking the streets out front of the hotel it comes with the city better options away from French Quarter
Stayed 4 nights in Aug 2024

8/10 Good

Sanisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel isn’t some luxury hotel, it’s not the most updated either however it was decent and accommodating for a decent price. It’s very conveniently located, they were quite strict with the check in is at 4pm. The gym was a decent gym! My only complaint is they need wipes for the equipment. Beds were comfortable, room was comfortable. Staff was mostly nice and respectable. I’d stay again.
Stayed 3 nights in Aug 2024

8/10 Good

Brenay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Bobby

Stayed 1 night in Aug 2024

10/10 Excellent

Bobby

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Edward

Stayed 6 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Favorite hotel to stay at not so favorite anymore
First room smelled like mildew Next room smelled better but not great. Then carpet by bathroom was soaking wet next morning. Told maintenance which he was rude. Was telling me it was shower which it was not bathroom floor wasn’t wet and shower curtain was in tub so he wasn’t helpful at all! Mean while we had to put a towel down cause it was wet the whole week! Came back to room one evening and black nasty sewage in bathroom sink! Lizard in room was finally Kicker! Hallway dirty never vacuumed. Definitely need some up grades for the price! Front desk staff wonderful and understanding!
Stayed 7 nights in Aug 2024

4/10 Poor

Scott

Liked: Staff & service
Stayed 4 nights in Aug 2024

4/10 Poor

Terence

Disliked: Property conditions & facilities
Had rodents (rats) in my.room and requested a transfer..Toilet ran all.night and ran over and flooded floor...i need a refund
Stayed 2 nights in Aug 2024

10/10 Excellent

Shawnell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ausjia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Pascale Marie, Floral Park

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy pool, white film floating no pump. Leaking ceiling. Plumbing issues iwith bathroom. Man at front desk unhelpful. Would not recommend. Close to Bourbon only plus.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
it was a nice location to everything
Stayed 4 nights in Aug 2024

6/10 Okay

Vicki

Traveled with group
Disliked: Property conditions & facilities
The first room we were put in the bathroom sink blocked, maintenance man said the room next to us had a problem with their plumbing as well and he thinks the pipe work was connected, that was fixed then the carpets were soaked which seem to be coming from the room on the other side of us. We were moved to another room where the bathroom tapped did not turn off and it was street side so very noisy
Stayed 3 nights in Aug 2024

8/10 Good

Paula

Traveled with group
Liked: Cleanliness, property conditions & facilities
The property was beautiful . It was a fun trip . The staff could have been friendlier .
Stayed 2 nights in Aug 2024

2/10 Terrible

Janika

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I would not recommend this product, my room was literally horrible it smelled like mildew the bed was hard it was the worst I have stayed in I wouldn’t recommend it really needs an upgrade… the only good thing about this hotel is the location
Stayed 3 nights in Aug 2024

6/10 Okay

Sheen Novette

Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible to French quarter.
Stayed 4 nights in Aug 2024

6/10 Okay

grace

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The women at the front desk are rude. I think her name tag was rayhanin. Eric was very nice and helpful when they were not. The pool was closed our first day. When we did go see it again the front desk was agrivated that we asked. The restaurant attached was amazing and the location was perfect
Stayed 3 nights in Aug 2024

10/10 Excellent

robert

Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Staff was very helpful. Room smell like mold, the shower gel dispenser in the shower did not work properly, every time I tried to use it little to nothing gel comes out, definitely need to change. There was a roach in the room
Stayed 3 nights in Aug 2024

8/10 Good

Brandy

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Keishon

Stayed 3 nights in Aug 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very clean hotel and a great location to get to everything
Stayed 4 nights in Aug 2024