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Crowne Plaza New Orleans French Qtr - Astor by IHG

4.5 star property

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Photo gallery for Crowne Plaza New Orleans French Qtr - Astor by IHG

Exterior
Lobby
Exterior
Exterior
Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Parking available

Explore the area

Map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Bourbon Street
    ‪1 min walk‬
  • Canal Street
    ‪1 min walk‬
  • Caesars New Orleans Casino
    ‪10 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Communications)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Communications)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • City view
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (New Orleans View)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (New Orleans View)

  • City view
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

  • 400 sq ft
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Alexa Tower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Alexa Tower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Alexa Tower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (Alexa Tower)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (New Orleans View)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (New Orleans View)

  • City view
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (French Quarter View)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (French Quarter View)

  • City view
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (High Floor)

  • City view
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Windowless)

Suite, 1 King Bed (Windowless) | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed (Windowless)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Canal Street View)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (Canal Street View)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Canal Street View)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Canal Street View)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Canal Street View, Alexa Tower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Canal Street View, Alexa Tower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Canal Street View, Alexa Tower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (Canal Street View, Alexa Tower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (High Floor)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Wyndham New Orleans - French Quarter

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (4037)
$149 nightly
The price was $170
The price is $149 total
includes taxes & fees
Wyndham New Orleans - French Quarter

About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

4.5-star hotel in French Quarter
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and valet parking.
Crowne Plaza New Orleans French Qtr - Astor by IHG offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crowne Plaza New Orleans French Qtr - Astor by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and 20 meeting rooms. Event facilities measuring 32000 square feet (2973 square meters) include conference space. This luxury hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Crowne Plaza New Orleans French Qtr - Astor by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Dickie Brennan’s Bourbon - Onsite restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dickie Brennan’s Bourbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business center
  • 32,000 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 14 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 27.57 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not permit coolers in guestrooms.

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Crowne Plaza New Orleans French Qtr - Astor by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1873 out of 4655 reviews
Rating 8 - Good. 1058 out of 4655 reviews
Rating 6 - Okay. 742 out of 4655 reviews
Rating 4 - Poor. 452 out of 4655 reviews
Rating 2 - Terrible. 530 out of 4655 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Something better needs to be thought of on how to get people in and out of the hotel and the parking in the front ..than have people park in the middle of the street and the safety of them and their children getting run over trying to get into the hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Tawana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed, just hate that valley was suspended due to parades. Planning on going just to see the full version of the hotel. Really enjoyed.
Stayed 3 nights in Feb 2025

8/10 Good

Landon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is a city view?

The hotel was clean, and had AMAZING service! The only problem is that we booked a city view room and we got a view of the wall next door. Will book here again though!
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Stayed 4 nights in Feb 2025

10/10 Excellent

Melisa

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great stay and value.. beautiful hotel.. great location.
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Perfect location for Mardi Gras.
Stayed 2 nights in Feb 2025

2/10 Terrible

Alexandria

Traveled with partner
Disliked: Amenities
I didn’t like how parking was so far ! The rooms were overpriced too ! The rooms were nasty .
Stayed 2 nights in Feb 2025

8/10 Good

Anais Gregoria, Naples

Stayed 3 nights in Feb 2025

4/10 Poor

richard

Super late check in
Stayed 1 night in Mar 2025

10/10 Excellent

Quinterrious

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to bourbon quiet and safe
Stayed 2 nights in Feb 2025

8/10 Good

Valerie

Traveled with partner
Liked: Staff & service, amenities
Customer service was good. Accommodated early check-in.
Stayed 2 nights in Feb 2025

6/10 Okay

Rick

Traveled with partner
Liked: Staff & service
Our "View" room had a window onto the rooftop where the HVAC banks are situated.The noise from them was constant with the condenser fans kicking in/out. The staff that we interacted with were all friendly and helpful. Mardi Gras festivities caused a lot of mess and noise.
Stayed 2 nights in Feb 2025

10/10 Excellent

james

Liked: Cleanliness
Y
Stayed 2 nights in Feb 2025

10/10 Excellent

Dominique

Stayed 2 nights in Feb 2025

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One of pur favorite hotels to stay at. One person working the front made for a long checkin time though. Bring ear plugs. Loud on canal side and super loud with in a room with a view of the dunpsters
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Schnique

Traveled with family and small children
Disliked: Amenities
The hotel was at capacity and they had to give me a room that they didn’t wanna sell because they over booked and had stains on the carpet it was just horrible $600 a night ain’t worth it
Stayed 1 night in Mar 2025

6/10 Okay

james

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stay several years ago and watch parade frim balcony. Very convient to Bourbon St.
Stayed 3 nights in Feb 2025

6/10 Okay

Bart

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had prepaid for valet parking and they said they couldn’t do it because because of Mardi gra parade BUT I could drive it to the garage and walk back and I could try to get reimbursed by Expedia
Stayed 1 night in Feb 2025

10/10 Excellent

Andreina, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Ravin, Opelousas

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed
Stayed 1 night in Feb 2025

8/10 Good

Yaneys

The hotel could be better if they updated certain things. Lobby furniture is kinf of dirty run down .
Stayed 3 nights in Feb 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Kendra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was over charged and have been trying to get in contact with someone who can help me and no luck!!!
Stayed 2 nights in Feb 2025