Crowne Plaza New Orleans French Qtr - Astor by IHG

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Where to?

Dates

July 2025

August 2025

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
Room service
Bar
Housekeeping

Explore the area

739 Canal Street at Bourbon, New Orleans, LA, 70130

Bourbon Street
‪1 min walk‬
Canal Street
‪1 min walk‬
Caesars New Orleans Casino
‪10 min walk‬
New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
‪22 min drive‬

Room options

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Very good

350 sq ft
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Very good

350 sq ft
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible Bathtub (Mobility)

Good

350 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible (Communications)

Good

350 sq ft
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible (Communications)

350 sq ft
Sleeps 4
2 Queen Beds

Junior Suite, 1 King Bed

400 sq ft
City view
Sleeps 2
1 King Bed

Room, 1 King Bed (New Orleans View)

325 sq ft
City view
Sleeps 2
1 King Bed

Suite, 2 Queen Beds

400 sq ft
Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds

Good

325 sq ft
Sleeps 4
2 Queen Beds

Standard Room

Very good

300 sq ft
Sleeps 2
1 Twin Bed

Standard Room, 1 King Bed

Very good

325 sq ft
Sleeps 2
1 King Bed

Suite, 1 Bedroom

400 sq ft
Sleeps 5
1 Twin Bed and 1 Double Sofa Bed

Room, 1 King Bed (Alexa Tower)

Good

300 sq ft
Sleeps 2
1 King Bed

Room, 2 Queen Beds (Alexa Tower)

Good

350 sq ft
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds (New Orleans View)

Good

325 sq ft
City view
Sleeps 4
2 Queen Beds

Room, 1 King Bed (French Quarter View)

Good

325 sq ft
City view
Sleeps 2
1 King Bed

Room, 2 Queen Beds (High Floor)

Good

325 sq ft
City view
Sleeps 4
2 Queen Beds

Suite, 1 King Bed (Windowless)

Sleeps 4
1 King Bed

Room, 2 Queen Beds (Canal Street View)

Good

325 sq ft
Sleeps 4
2 Queen Beds

Room, 1 King Bed (Canal Street View)

Good

325 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed (Canal Street View, Alexa Tower)

Good

City view
Sleeps 2
1 King Bed

Room, 2 Queen Beds (Canal Street View, Alexa Tower)

Exceptional

City view
Sleeps 4
2 Queen Beds

Similar properties

Pool
Free WiFi
Restaurant
Air conditioning

$164 nightly

includes taxes & fees

About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

4.5-star hotel in French Quarter

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and valet parking.

Crowne Plaza New Orleans French Qtr - Astor by IHG offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crowne Plaza New Orleans French Qtr - Astor by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and 20 meeting rooms. Event facilities measuring 32000 square feet (2973 square meters) include conference space. This luxury hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Crowne Plaza New Orleans French Qtr - Astor by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Dickie Brennan’s Bourbon - Onsite restaurant.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Valet parking on site (USD 49 per day; includes in/out privileges)
RV/bus/truck parking on site

Food and drink

Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
A bar/lounge
A restaurant

Restaurants on site

Dickie Brennan’s Bourbon

Things to do

Gym
Outdoor pool

Family friendly

Grocery/convenience store
Outdoor pool

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Luggage storage
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

20 meeting rooms
24-hour business center
32,000 square feet of conference space
Computer station

Outdoors

Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator (40 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (48 inches high)

14 floors
2 buildings
Ballroom
Banquet hall
Reception hall
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Hypo-allergenic bedding
Premium bedding

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Limited room service

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in time starts at 4 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 20.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Resort fee: USD 27.57 per accommodation, per night

The resort fee includes:

Additional inclusions

We have included all charges provided to us by the property.

Optional extras

Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
Valet parking fee: USD 49 per day (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property does not permit coolers in guestrooms.

We should mention

Pool access available from 8:00 AM to 8:00 PM

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter

Crowne Plaza New Orleans French Quarter

Astor Crowne Plaza New Orleans Hotel

Astor Crowne Plaza Hotel

Astor Crowne Plaza New Orleans

Astor Crowne Plaza

Crowne Plaza New Orleans

Crowne Plaza New Orleans French Qtr - Astor by IHG Reviews

7.6

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

8/10 Good

Lawrence

Apr 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

N/A

Stayed 5 nights in Apr 2025

10/10 Excellent

Anna

Apr 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Apr 2025

2/10 Terrible

Clinton, Union

Apr 13, 2025

Disliked: Staff & service, property conditions & facilities

1-10 =- 0

Stayed 1 night in Apr 2025

10/10 Excellent

Brenda

Traveled with group, Business traveler

Apr 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

2/10 Terrible

Muaoz

Traveled with group

Apr 12, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Terrible Experience – Don’t Waste Your Money! Stayed: April 4th–7th, 2025 I had a horrible stay at Crowne Plaza New Orleans French Quarter – Astor. From the moment I arrived, things went downhill. The front desk staff were rude and unhelpful, acting like they were doing me a favor just by checking me in. My room was dirty – hair in the bathroom, stains on the carpet, and the sheets looked like they hadn’t been changed. The air conditioner barely worked, and the hallway constantly smelled musty and old. The noise from Bourbon Street was unbearable at night, and the windows did nothing to block it out. Housekeeping never showed up once during my 3-night stay, even after I called and asked for towels and trash removal multiple times. The elevators were painfully slow and always crowded. Also, the hotel charges a “resort fee” for amenities that either didn’t work or didn’t exist. Overall, this place is overpriced, outdated, and completely disappointing. I expected so much more from a Crowne Plaza. I’ll never stay here again, and I don’t recommend it to anyone.

Stayed 3 nights in Apr 2025

6/10 Okay

Yvonne

Apr 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The conditions of the property overall was good. My issue was at checkout. I booked my stay on Expedia and was charged a one night fee of $209. I I had a remaining Hotel balance of $675. When i checked out, i was charged by the hotel $930. I have made multiple attempts to contact the property about them overcharging me, and their accounting office wont return my phone call. PAY UP FRONT OR BE OVERCHARGED!!

Stayed 3 nights in Apr 2025

6/10 Okay

Roberta

Traveled with group

Apr 12, 2025

Liked: Cleanliness, staff & service

Rooms appeared dingy and somewhat outdated with a minimum of furnishings. Outlets were quirky. Our room had one tiny trash can. The bed was comfy and linens were clean. Bathrooms were small with minimal storage space. Step in bath is a safety hazard. Thankful for safety bar. Front desk and lobby staff were very friendly and helpful. Room housekeeping was excellent.

Stayed 4 nights in Apr 2025

10/10 Excellent

Richard, Pensacola

Apr 12, 2025

Liked: Staff & service, property conditions & facilities

Fine

Stayed 2 nights in Apr 2025

10/10 Excellent

Lawrence

Traveled with group, Traveled with partner, Traveled with family

Apr 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was perfect

Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Apr 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Mar 2025

4/10 Poor

Dawna

Apr 11, 2025

Liked: Property conditions & facilities

Disliked: Room comfort

Discretion is Advised

While visiting for French Quarter Fest, this was one of the cheaper hotels, so I quickly snapped at the opportunity! Luxury, convenience, and, reputable brand. What could go wrong? Pros: Able to check in early, convenience to trolley and French Quarter, well supplied room, and, great view of Canal Street. Cons: Towel had black ash debris, shower faucet doesn't close so tub gets filled as you shower, shower curtain doesn't close so the floor got very wet, bed is high (I'm 5'5"), bed was WAY too firm for my liking, and, the noise of the street DJ on Canal kept me up almost all night. Yes, you read right. There was a street performing DJ whole blasted music literally ALL night and it was clear as day in my room. Not only could I hear the bass but even vocals clearly. When I asked a desk clerk, he was almost offended when I asked about a noise ordnance. I love music - probably more than the next, but when it's 1am and I'm in my bed trying to rest - it's not ok.

Stayed 4 nights in Apr 2025

10/10 Excellent

Patricia

Apr 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to everything. Within walking distance.

Stayed 2 nights in Apr 2025

10/10 Excellent

Laura, Buford

Traveled with partner

Apr 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, excellent restaurant bar

Stayed 3 nights in Apr 2025

8/10 Good

Tosha

Traveled with partner

Apr 11, 2025

Liked: Cleanliness, staff & service, amenities

In my room it appears the ceiling was water damaged in spots. I was there for two days and I had to call and walk down before fresh towels areived. However overall it was a good hotel for the reason I was there

Stayed 1 night in Mar 2025

6/10 Okay

LAURAL

Traveled with group

Apr 11, 2025

Disliked: Staff & service

No room avail at 4p.

Check in at 4p does not mean you get a room key at 4. You get a room key when the hotel feels like it. That is unacceptable and we won’t stay here again.

Stayed 1 night in Apr 2025

8/10 Good

Yesenia Carolina

Apr 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The only thing I didn’t like is that I reserved a king size bed and I got a two bed

Stayed 3 nights in Apr 2025

10/10 Excellent

Donald

Traveled with family

Apr 10, 2025

Very nice hotel lots of character clean and the staff was very courteous

Stayed 4 nights in Apr 2025

10/10 Excellent

Debra

Apr 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Staff was friendly, hotel rooms were very spscious and quiet.

Stayed 4 nights in Apr 2025

2/10 Terrible

Aileen

Apr 10, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The carpets in the bedrooms looked like they have not been clean in years in the hallways too , limited lighting beds looked good until you slept they where so uncomfortable didn’t have a good night sleep would wake up in the middle with a back ache . The lobby looks beautiful but the bedrooms are ruin down need better beds and also the toilet had a leak and they had to come and fix it and the toilet’s are so low , they need to up grade , would not recommend this place to no body and I will never stay here again . The only good thing that I can say is the the personal where helpful and they treated with respect

Stayed 3 nights in Apr 2025

10/10 Excellent

Mercedes

Apr 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2025

2/10 Terrible

tanya

Apr 10, 2025

Stayed 1 night in Mar 2025

6/10 Okay

Martha

Traveled with family

Apr 10, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Our hotel room was next to the elevator and we heard the elevators very loudly at all hours of the day and night. It sounded like a train or plane every few minutes at times. The bed and pillows were comfortable and the location is convenient. The hotel was filled with loud guests Friday & Saturday evening. Our shower had moldy caulking in spots. Also there is a $25 nightly "destination fee" in the fine print that is just a bogus extra fee and definitely makes the hotel not worth the overall cost in the end.

Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveler

Apr 9, 2025

Disliked: Property conditions & facilities, room comfort

Our bathroom sink was spraying water out , and the tub and shower curtain were ridiculously dirty , we had to clean ourselves because nobody would answer the front desk phone. The HVAC was wonky , the air nor heat worked properly. It was sticky. We had to request cleaning in the mornings and then we had to request towels because they continuously forgot . The best part was the location of the hotel . Otherwise I was thoroughly disappointed in the paying what I have. I wanted a refund

Stayed 3 nights in Mar 2025

8/10 Good

Rachel

Traveled with group, Traveled with family

Apr 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was convenient to bourbon street

Stayed 1 night in Apr 2025

10/10 Excellent

Ceria

Traveled with group

Apr 9, 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Apr 2025

Crowne Plaza New Orleans French Qtr - Astor by IHG

Choose dates to view prices

Photo gallery for Crowne Plaza New Orleans French Qtr - Astor by IHG

Reviews

Popular amenities

Explore the area

Room options

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility)

Room, 1 King Bed, Accessible Bathtub (Mobility)

View all photos for Room, 1 King Bed, Accessible (Communications)

Room, 1 King Bed, Accessible (Communications)

View all photos for Room, 2 Queen Beds, Accessible (Communications)

Room, 2 Queen Beds, Accessible (Communications)

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

View all photos for Room, 1 King Bed (New Orleans View)

Room, 1 King Bed (New Orleans View)

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

View all photos for Standard Room

Standard Room

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

View all photos for Room, 1 King Bed (Alexa Tower)

Room, 1 King Bed (Alexa Tower)

View all photos for Room, 2 Queen Beds (Alexa Tower)

Room, 2 Queen Beds (Alexa Tower)

View all photos for Room, 2 Queen Beds (New Orleans View)

Room, 2 Queen Beds (New Orleans View)

View all photos for Room, 1 King Bed (French Quarter View)

Room, 1 King Bed (French Quarter View)

View all photos for Room, 2 Queen Beds (High Floor)

Room, 2 Queen Beds (High Floor)

View all photos for Suite, 1 King Bed (Windowless)

Suite, 1 King Bed (Windowless)

View all photos for Room, 2 Queen Beds (Canal Street View)

Room, 2 Queen Beds (Canal Street View)

View all photos for Room, 1 King Bed (Canal Street View)

Room, 1 King Bed (Canal Street View)

View all photos for Room, 1 King Bed (Canal Street View, Alexa Tower)

Room, 1 King Bed (Canal Street View, Alexa Tower)

View all photos for Room, 2 Queen Beds (Canal Street View, Alexa Tower)

Room, 2 Queen Beds (Canal Street View, Alexa Tower)

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About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

Languages

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions