Omni New Haven Hotel at Yale

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Omni New Haven Hotel at Yale

Premium bedding, pillowtop beds, in-room safe, desk
49-inch LCD TV with cable channels, TV, pay movies
Bar (on property)
Lobby
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
155 Temple St, New Haven, CT, 06510
  • New Haven Green
    1 min walk
  • New Haven City Hall
    3 min walk
  • Shubert Theater
    4 min walk
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    8 min drive

Room options

Yale View Room 1 King Bed

  • 336 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Accessible

  • 336 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Accessible (with Roll-In Shower)

  • 336 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

  • 336 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (1 King Bed)

  • 752 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Parlor Suite Component)

  • 752 sq ft
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed

  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Yale View)

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Omni New Haven Hotel at Yale

4-star hotel in Downtown New Haven
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center.
Omni New Haven Hotel at Yale offers 306 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 9200 square feet (855 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

Omni New Haven Hotel at Yale is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Morsels Coffee Shop - This coffee shop serves breakfast and brunch.
John Davenports - This restaurant specializes in American cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bar19 - This bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered self parking on site (USD 23 per night)
  • Secured, covered valet parking on site (USD 29.90 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 11:00 AM for a fee: USD 5 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bar19
  • John Davenports
  • Morsels Coffee Shop

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 9,200 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 1964
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 143.75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 34.50 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 5 to 25 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Covered self parking fee: USD 23 per night (in/out privileges)
  • Covered valet parking fee: USD 29.90 per night (in/out privileges)
  • Pet fee: USD 143.75 per accommodation, per stay
  • Service animals are exempt from fees
  • Refrigerator fee: USD 23 per stay
  • In-room microwave fee: USD 23 per stay
  • Rollaway bed fee: USD 34.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

New Haven Omni
Omni Hotel New Haven Yale
Omni New Haven
Omni New Haven Hotel Yale
Omni New Haven Yale
Omni Yale
Yale Hotel New Haven
Yale New Haven Hotel
Yale Omni
Yale Omni Hotel
Omni Hotel Yale
Omni New Haven Hotel
Omni Haven At Yale Haven
Omni New Haven Hotel at Yale Hotel
Omni New Haven Hotel at Yale New Haven
Omni New Haven Hotel at Yale Hotel New Haven

Omni New Haven Hotel at Yale Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 521 out of 1111 reviews" "
Rating 8 - Good. 303 out of 1111 reviews" "
Rating 6 - Okay. 141 out of 1111 reviews" "
Rating 4 - Poor. 89 out of 1111 reviews" "
Rating 2 - Terrible. 57 out of 1111 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

David

Traveled with partner
Disliked: Amenities
Service is very mediocre. Bath gel was empty and had to ask two days in a row to finally receive some. The toilet was barely flushing and bathroom was so small. None of the extras you would expect from an Omni.
Stayed 3 nights in Aug 2024

6/10 Okay

wei

Stayed 1 night in Aug 2024

10/10 Excellent

Muhammad

Stayed 1 night in Aug 2024

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very courteous. Customer service was top notch! From Management to housekeeping and all around.
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan Max

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024

8/10 Good

Jenna

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Annaleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Pawan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great hotel, conveniently located for commuting with Yale’s residential colleges. Service is very good
Stayed 5 nights in Aug 2024

2/10 Terrible

George

Liked: Cleanliness, staff & service, property conditions & facilities
We were on the 15th floor and were able to hear street noise (drag racing motorcycles and music) until (last time I looked at the clock) 2:05 a.m. The block around the hotel was crowded with people yelling (not in a happy or celebratory way). Three men got into a fight 50 feet from the front door. When we complained to the front desk, we were told that it is always this way and police don't do anything. I feel it necessary to say that we frequently stay at hotels in downtown Baltimore, Philadelphia, New York, and Boston and have never been afraid to walk to a restaurant. Very disappointing for an Omni and the town that houses Yale.
Stayed 1 night in Aug 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Agnieszka

Stayed 1 night in Aug 2024

2/10 Terrible

Kerry

Disliked: Staff & service, property conditions & facilities
Unsafe noisy dirty neighborhood.
Stayed 1 night in Aug 2024

6/10 Okay

MELISSA

Liked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Robert

Traveled with family
Hotel is old and dated. Definitely not worth the price. Convenient to Yale.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer, Hastings

Liked: Cleanliness, staff & service
Staff was very friendly. Rooms nice, clean and comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Pawan

Stayed 2 nights in Aug 2024

8/10 Good

Marien, MIAMI

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

4/10 Poor

Jacquelyn

Traveled with partner
Liked: Cleanliness, staff & service
Honestly, the staff was nice and I know they can't control the environment around the hotel, but the noise from the nightclubs on street level was unbearable. We were on the 6th floor and the noise went on well beyond 2am - at which point police came to clear the street and left police sirens running for almost another hour. It wasn't quiet until almost 3:45am and we barely slept. Our room did overlook the front street, so maybe one further back wouldn't be as bad, but after our one night I would NEVER recommend it. Beyond that, I received an email stating that the parking lot would be closed on the day we're leaving and to park in a different garage, and a discount ticket would be provided, but then the ticket didn't work and we had to pay for parking because we were already at the gate and needed to get out. Before that, we waited almost 20 mins to get an elevator down to the lobby - we attempted to take the stairs and ended up behind multiple doors that were locked or marked "employees only" so we had to treck back up to the 4th floor and continue waiting for an elevator. Sineage really needs to be clearer - it would be really tricky in an emergency. Overall, it felt like a really frustrating stay and I can't recommend it, but the room was clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Brad

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Scroll PAST this hotel when booking
Undoubtedly the worst experience I have ever had at an Omni Hotel. First of all I was charged a deposit in addition to my room charges upon arrival which exceeded the total cost of the 6 day stay. Second there were no room privacy signs available for the rooms and at 9, 10 and 11 am the housekeeping staff was constantly knocking on my door despite my request to have no service. Hotel security roamed the halls, smoking and were extremely rude. I was accosted by homeless individuals every time I entered or left the hotel and then remembered security was roaming the halls of the hotel...Finally the restaurant staff was extremely pushy and the prices were over inflated. Not a pleasant experience.
Stayed 6 nights in Aug 2024

10/10 Excellent

Latasha

Stayed 1 night in Aug 2024

6/10 Okay

Erin, Playa del Rey

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is quite old & needs some update all around, i.e. bathroom, furniture, TV, etc. Appreciate the Nespresso maker in the room, but missing stirrers, creamer, for instance. TV is not an older TV-not SMART TV. Appreciated being allowed to check in at 2pm, but the room doors slam hard each time. Why assign such a terrible room when there are ample rooms available. I requested a change and was reassigned a much better room. First room was looking down on the ugly roof of the building next door w/ all the HVAC units. Doors need a “closer” to shut quietly. Sound insulation is also needed. Can hear flushing toilets, showers, etc. Many places to eat around the hotel. Wrong turn & is an edgy Downtown.
Stayed 2 nights in Aug 2024