New Haven Village Suites

3.0 star property

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Fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Courtyard
Lobby sitting area
Suite, Multiple Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Barbecue grill
  • Housekeeping
  • 24/7 front desk
  • Outdoor Space

Explore the area

Map
3 Long Wharf Dr, New Haven, CT, 06511
  • Long Wharf Theatre
    ‪14 min walk‬
  • Yale University
    ‪3 min drive‬
  • Wooster Square
    ‪4 min drive‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪10 min drive‬

Room options

Room, 1 Queen Bed, Accessible

  • 604.9 sq ft
  • Sleeps 4
  • 1 Queen Bed

Suite, Multiple Beds

  • 1209.8 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Standard Suite, 1 King Bed

  • 604.9 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Suite, 2 Double Beds

  • 604.9 sq ft
  • Sleeps 5
  • 2 Double Beds

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About this property

New Haven Village Suites

Aparthotel in Long Wharf
Along with coffee/tea in a common area, this smoke-free aparthotel has conference space and dry cleaning. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Each apartment provides free WiFi and free wired Internet, a flat-screen TV with cable channels, and a kitchen with a refrigerator and a microwave. Comforts include a pillowtop bed and Egyptian cotton sheets, and guests will also find conveniences like a sitting area and a coffee/tea maker.
New Haven Village Suites offers 112 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Haven aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

A complimentary manager's reception is offered on select days. A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 640 square feet (59 square meters) include conference space. This business-friendly aparthotel also offers barbecue grills, a vending machine, and multilingual staff. Complimentary self parking is available on site.

New Haven Village Suites is a smoke-free property.

A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Dining

  • Coffee and tea in common areas
  • Free manager's reception (select days)

Bedrooms

  • Alarm clock
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 640 square feet of conference space
  • Computer station
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Fee: USD 75 per accommodation per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Free local calls
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Vending machine

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 112 units
  • 12 buildings
  • 2 floors
  • Banquet hall
  • Garden

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 300 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Premiere Hotel
Premiere Hotel New Haven
Premiere New Haven
New Haven Premiere Hotel New Haven
New Haven Village Suites Aparthotel
New Haven Village Suites
Village Suites Aparthotel
Village Suites
Premiere Hotel Suites
Haven Village Suites Haven
New Haven Village Suites New Haven
New Haven Village Suites Aparthotel
New Haven Village Suites Aparthotel New Haven

New Haven Village Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 654 out of 2006 reviews
Rating 8 - Good. 652 out of 2006 reviews
Rating 6 - Okay. 346 out of 2006 reviews
Rating 4 - Poor. 195 out of 2006 reviews
Rating 2 - Terrible. 159 out of 2006 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Brian

Business traveler
Hotel needs maintenance
This is my second time staying there and probably my last. The room condition was horrible. Very run down and in bsd shape. The kitchen was missing glasses and utensil. The couch was ripped and nasty looking. The kitchen is run down. The bathroom fauis loose. Breakfast is a joke. This place is ok for a cheap quick stay if your not too picky about cleanliness.
Stayed 2 nights in Nov 2024

6/10 Okay

Chris

Stayed 1 night in Nov 2024

6/10 Okay

James

Traveled with partner, Traveled with pets
Noises car races in street and neighboring parking lot, broken windows covered with wood planks, stained carpets looks like blood. Had a hard time finding an accessible lobby without needing a keycard to open or knock on door.
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Traveled with family
Convenient location, helpful staff, comfortable bed. Thanks!
Stayed 1 night in Nov 2024

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, room comfort
Original room planned for not available last minute . Yes, they compensated but...
Stayed 2 nights in Nov 2024

6/10 Okay

Jennifer, Hastings

Disliked: Cleanliness
Stayed 2 nights in Sep 2024

2/10 Terrible

Tarah

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The suite was not clean. Pull-out couch had a huge stain on it and broken. When I called front desk they told me they would tell maintenance next day, I was there for only one night. Both of the bathrooms and around floors had hair on them. The beddings had little dirt like someone just pulled the covers remained the bed not change sheets etc… my family and I Slept with clothes on that night.
Stayed 1 night in Oct 2024

8/10 Good

Kevin

Liked: Cleanliness, amenities
It is a great Apartment-hotel and the suites have the right amenities. One critic that I have would be that there would sometimes you could smell the cigarette smoke from other neighbours blowing into the furnace. Public transportation is limited and so it's best to have a car. Staff is super helpful and accommodating.
Stayed 1 night in Nov 2024

4/10 Poor

Scott

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The overall condition of the hotel was disappointing. Our room didn’t match the photos online, the outdated appliances and peeling floors gave it a run-down feel. Upon arrival, we were initially directed to the wrong building, requiring another trip to the front desk. When we finally located our room, it wasn’t the one we booked, so we had to return to get new keys. The replacement room was an improvement but still felt worn and wasn’t particularly clean. We booked a suite hoping to prepare our own meals, but the kitchen was barely equipped. There was no frying pan, and the utensils were sparse—just one fork, three spoons, and a few butter knives. We ended up chopping garlic with the single steak knife provided. The bathroom had peeling floors, a clogged shower drain, and overall, the cleanliness left much to be desired. While the front desk staff were helpful in providing extra forks and a frying pan, we didn’t receive the warm, welcoming service we’d expect. The breakfast was lackluster and only available until 8:30, which was inconvenient. We chose this hotel through Avion, expecting a higher standard, but unfortunately, it fell short across the board. Overall, we left feeling very disappointed.

2/10 Terrible

Elizabeth

Disliked: Cleanliness, amenities, property conditions & facilities
Need a refund looks like bed bugs and homeless people very dangerous. Want to change to a different hotel
Stayed 1 night in Nov 2024

6/10 Okay

Iris Jaqueline

Liked: Cleanliness, room comfort
Todo estuvo bien excepto el mantenimiento de la cabaña cambio de sabanas y sacar la basura se solicitó habitación de no fumadores y cuando entramos tenia mucho olor de cigarrillo la comunicación fue poca con el personal el desayuno excelente 👌.
Stayed 2 nights in Nov 2024

2/10 Terrible

William

Traveled with family
Disliked: Amenities, property conditions & facilities
The advertisement said that the room had a “FIREPLACE”. I called before to verify, the person verified that yes the room had a fireplace. I asked if I needed to bring my own wood, he said “no we have everything you need here”. Never once was there any mention that the “FIREPLACE” was an electric fireplace. This should have been disclosed. It was false advertisement and fraudulent. Awful business practice. AWFUL. Just flat out ripping people off.
Stayed 1 night in Sep 2024

6/10 Okay

Leninn

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
As always, clean and quiet.
Stayed 2 nights in Oct 2024

8/10 Good

Morgan

Traveled with group
Liked: Property conditions & facilities
It was good, room smelled a little bit overall was good.
Stayed 1 night in Nov 2024

4/10 Poor

Jennifer

Disliked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Anthony, queens

Traveled with family and small children, Traveled with family
It was ok but the tub had a bad rust stain so we used our kids shower
Stayed 1 night in Nov 2024

8/10 Good

Vivian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast buffet had one tiny yogurt cup, sausage patties and potato cubes, no eggs…. Even hard boiled. Just say very limited breakfast included.
Stayed 1 night in Oct 2024

6/10 Okay

Ramona

Traveled with group
Disliked: Amenities
It was okay for the night. But even if you pay in full there is a large deposit that isn’t disclosed on the Expedia listing. It’s pretty noisy at night and many random people walking around. So maybe not the safest or comforting stay. It got the job done for the night but most likely won’t be staying here again.
Stayed 1 night in Oct 2024

8/10 Good

Kobie

Traveled with group
Liked: Amenities, property conditions & facilities
The villa was very nice secure and room was in decent condition Definitely would stay there again
Stayed 2 nights in Oct 2024

8/10 Good

Arqum

Traveled with group
Liked: Cleanliness, room comfort
The large suite has a good amount of space
Decent stay. Got the late suite. Loads of space.
Stayed 1 night in Oct 2024

8/10 Good

Wanxiang

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Disliked: Room comfort
Did not enjoy
The room reeked of cigarette smoke, mold in the bathroom, burn holes in the carpets and countertops. Did not feel safe the whole night and couldn’t wait to get out. Extreme bait and switch.
Stayed 1 night in Oct 2024

10/10 Excellent

Fiifi

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet place
Stayed 3 nights in Oct 2024

10/10 Excellent

Elisha

Liked: Cleanliness, amenities, property conditions & facilities
I was extremely impressed with the welcome and customer service experience. Would definitely recommend to family and friends for future stays.
Stayed 1 night in Oct 2024