Best Western Executive Hotel Of New Haven - West Haven

2.5 star property

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Deluxe Room, 1 Queen Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Lobby
Property amenity
Lobby
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Gym
  • Laundry
  • Free WiFi

Explore the area

Map
490 Saw Mill Rd, West Haven, CT, 06516
  • University of New Haven
    ‪3 min drive‬
  • Yale University
    ‪6 min drive‬
  • Yale-New Haven Hospital
    ‪6 min drive‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪12 min drive‬

Room options

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(49 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.8 out of 10
Excellent
(8 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Non Smoking

  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Microwave

8.4 out of 10
Very good
(53 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(13 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(21 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed

Similar properties

About this property

Best Western Executive Hotel Of New Haven - West Haven

West Haven hotel close to PEZ Visitor Center
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Best Western Executive Hotel Of New Haven - West Haven offers 100 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Executive Hotel Of New Haven - West Haven features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Complimentary self parking is available on site.

Best Western Executive Hotel Of New Haven - West Haven has designated areas for smoking.

A complimentary full breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English, Filipino, German, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 30 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Direct access to the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Executive Hotel
Best Western Executive Hotel West Haven
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Best Western Hotel Executive
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West Haven Best Western
Executive Of Haven West Haven
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Best Western Executive Hotel Of New Haven - West Haven Hotel

Best Western Executive Hotel Of New Haven - West Haven Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 492 out of 1156 reviews
Rating 8 - Good. 291 out of 1156 reviews
Rating 6 - Okay. 175 out of 1156 reviews
Rating 4 - Poor. 93 out of 1156 reviews
Rating 2 - Terrible. 105 out of 1156 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Stayed 1 night in Mar 2025

6/10 Okay

Damyan

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
The property is conveniently located very close to the highway exit. With that convenience, comes the noise of the highway! Not good foe a light sleeper! Also the room that wws booked for had a strong gaseous odor and for some reason a big wet spot in the carpet. The grounds were messy and the lobby was and elevators were not the cleanest!
Stayed 1 night in Mar 2025

10/10 Excellent

Angal

Stayed 2 nights in Feb 2025

10/10 Excellent

Angel

Stayed 1 night in Dec 2024

4/10 Poor

Janell

Stayed 1 night in Mar 2025

10/10 Excellent

Shadae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Raihanatou

Stayed 2 nights in Mar 2025

8/10 Good

Marybeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to everywhere wexwanted to go. No microwave ir refrigerator in the room.
Stayed 1 night in Feb 2025

10/10 Excellent

James

Stayed 2 nights in Mar 2025

10/10 Excellent

Denise, Phillipsburg

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Carshena T.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing!
Stayed 3 nights in Mar 2025

10/10 Excellent

MONIQUE

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near va hospital where we had an app
Stayed 1 night in Mar 2025

10/10 Excellent

Ramon

Stayed 1 night in Mar 2025

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right near the highway, gas and Texas Roadhouse. Perfect for us
Stayed 1 night in Mar 2025

8/10 Good

Jassica

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jassica

Business traveler
Liked: Cleanliness, staff & service, room comfort

Best western

The lasy who check me in was really friendly. She allowed me to check in early and was very helpful providing menus to local restaurants. In the morning they have an excellent breakfast spread.Also they have hot coffee n tea all day. The rooms were a lil run down but were clean .
Stayed 1 night in Mar 2025

8/10 Good

Clelia

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Comodissimo per chi viaggia in auto e ha bisogno di fare una sosta al volo, non comodo per chi deve visitare New Heaven. Pulito e confortevole ad ogni modo!
Stayed 1 night in Dec 2024

10/10 Excellent

SHARON, EAST CHATHAM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff. Great responsiveness. Comfortable bed. Thank you.
Stayed 1 night in Mar 2025

10/10 Excellent

zara

Stayed 1 night in Mar 2025

8/10 Good

john

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the west haven va hospital

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Jacqueline

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Not at all what I expected given my previous stays
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Traveled with family
Stayed 2 nights in Mar 2025