Best Western Executive Hotel Of New Haven - West Haven

2.5 star property

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Deluxe Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Lobby
Indoor pool
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Gym
  • Laundry
  • Free WiFi

Explore the area

Map
490 Saw Mill Rd, West Haven, CT, 06516
  • University of New Haven
    ‪4 min drive‬
  • Yale University
    ‪5 min drive‬
  • Yale-New Haven Hospital
    ‪5 min drive‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪13 min drive‬

Room options

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Non Smoking

  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed

Similar properties

About this property

Best Western Executive Hotel Of New Haven - West Haven

West Haven hotel close to PEZ Visitor Center
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Best Western Executive Hotel Of New Haven - West Haven offers 100 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Executive Hotel Of New Haven - West Haven features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 30 square feet (3 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Complimentary self parking is available on site.

Best Western Executive Hotel Of New Haven - West Haven has designated areas for smoking.

A complimentary full breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English, Filipino, German, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 30 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Direct access to the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

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Best Western Executive Hotel Of New Haven - West Haven Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 450 out of 1073 reviews
Rating 8 - Good. 277 out of 1073 reviews
Rating 6 - Okay. 159 out of 1073 reviews
Rating 4 - Poor. 89 out of 1073 reviews
Rating 2 - Terrible. 98 out of 1073 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Junior

Stayed 1 night in Jan 2025

8/10 Good

Joel

Liked: Staff & service, property conditions & facilities
Enjoyed the service. Staff great
Stayed 1 night in Dec 2024

8/10 Good

Sherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Cinthya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Murphy, Bridgeport

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Rudolf

Liked: Cleanliness, amenities
200$ deposit is absurd
Stayed 1 night in Jan 2025

8/10 Good

Shaniqua

Liked: Cleanliness
Disliked: Staff & service
The hotel was convenient for what we needed for. The staff at the front desk was not very friendly. However the free breakfast was great.
Stayed 1 night in Jan 2025

4/10 Poor

Angelica

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Day of check out I called to request a late check out for 12 pm which is giving . The lady at front desk was rude told me 11:30 am or my personal will be removed from the room and hung up . Those island ladies are rude and just anger. I keep my self together and smile when leaving she was just mad.
Stayed 3 nights in Jan 2025

2/10 Terrible

Reinaldo

Disliked: Cleanliness, staff & service, property conditions & facilities
Reception service by the woman, very poor communication and customer service
Stayed 2 nights in Jan 2025

8/10 Good

Edgar

Stayed 1 night in Jan 2025

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
The complimentary breakfast was okay. Good staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

SEXY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was pretty much great, there were no issued or concerned, excellent Everything.
Stayed 1 night in Jan 2025

6/10 Okay

Maureen

Traveled with family
Stayed 1 night in Jan 2025

10/10 Excellent

Nasry

Liked: Cleanliness, staff & service, property conditions & facilities
Great!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good price
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Good stay, weird check in

I thought check in was weird. Just was asked my name. Didn't have ID checked and was just given the key card. I thought that was bizarre.i made sure to deadbolt my door just in case. Breakfast was great. Lots to choose from, both hot and cold. Would stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Yves Harry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Stayed 4 nights in Dec 2024

8/10 Good

Frank

Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The peacefulness the quietness the pool was cool overall I liked it
Stayed 4 nights in Dec 2024

8/10 Good

Evan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Not much to say though now I have to check my bank to see where the errors are so that I can make adjustments...
Stayed 3 nights in Jan 2025

6/10 Okay

Lucero

Stayed 1 night in Jan 2025

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ado

Stayed 1 night in Dec 2024