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Hotel Touring au Lac

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Touring au Lac

Exterior
Beach
Exterior
In-room safe, free WiFi, bed sheets
Daily buffet breakfast for a fee

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Breakfast available
  • Laundry
  • Pet friendly
  • Free WiFi

Explore the area

Map
Place Numa-Droz 1, Neuchatel, NE, 2000
  • Lac de Neuchatel
    ‪1 min walk‬
  • Trans Swiss Trail
    ‪1 min walk‬
  • Theatre du Passage
    ‪4 min walk‬
  • Bern (BRN-Belp)
    ‪62 min drive‬

Room options

View all photos for Queen comfort roof side

In-room safe, free WiFi, bed sheets

Queen comfort roof side

  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Confort superior city side

In-room safe, free WiFi, bed sheets

Queen Confort superior city side

  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen superior harbor side

Queen superior harbor side | In-room safe, free WiFi, bed sheets

Queen superior harbor side

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single harbor side

In-room safe, free WiFi, bed sheets

Single harbor side

  • 140 sq ft
  • Harbor view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double harbor side

Double harbor side | In-room safe, free WiFi, bed sheets

Double harbor side

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single city side

In-room safe, free WiFi, bed sheets

Single city side

  • 140 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

Family room city side

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Queen comfort city side

In-room safe, free WiFi, bed sheets

Queen comfort city side

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Queen superior city side

Queen superior city side | In-room safe, free WiFi, bed sheets

Queen superior city side

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Family room Harbor side

  • Sleeps 3
  • 1 Twin Bed, 1 Large Twin Bed and 1 Twin Sofa Bed

View all photos for Double city side

Double city side | In-room safe, free WiFi, bed sheets

Double city side

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single economic city side

Single economic city side | In-room safe, free WiFi, bed sheets

Single economic city side

  • Sleeps 1
  • 1 Large Twin Bed

Similar properties

Exterior

Neuchatel City Hotel

Pet friendly
Free WiFi
Restaurant
Breakfast available
3.7 out of 5, Good, (173)
The price is $121
per night
$134 total
includes taxes & fees
Jan 26 - Jan 27
Neuchatel City Hotel

About this property

Hotel Touring au Lac

3-star Neuchatel hotel with free in-room WiFi
This smoke-free hotel features a microwave in a common area, a refrigerator in a common area, and dry cleaning. WiFi in public areas is free. Other amenities include multilingual staff assistance. Housekeeping is not available.
Hotel Touring au Lac offers 50 accommodations with safes and hair dryers. This Neuchatel hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include shower/tub combinations.
Hotel Touring au Lac features multilingual staff, ski storage, and dry cleaning/laundry services. Public areas are equipped with complimentary wireless Internet access. This Neuchatel hotel also offers an elevator, a microwave in a common area, and a refrigerator in a common area.

Hotel Touring au Lac is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Room service is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 18 to 18 for adults and CHF 9 to 18 for children

Things to do

  • Ski storage

Conveniences

  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator (31 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 8:00 PM) and Sunday - Sunday (7:00 AM - 7:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between September 22 and September 25.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 10 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 30.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 18.00 to 18.00 for adults, and CHF 9 to 18 for children
  • Pet fee: CHF 10 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Touring au Lac
Hotel Touring au Lac Neuchatel
Touring au Lac
Touring au Lac Hotel
Touring au Lac Neuchatel
Hotel Touring au Lac Hotel
Hotel Touring au Lac Neuchatel
Hotel Touring au Lac Hotel Neuchatel

Hotel Touring au Lac Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 107 out of 356 reviews" "
Rating 8 - Good. 166 out of 356 reviews" "
Rating 6 - Okay. 61 out of 356 reviews" "
Rating 4 - Poor. 16 out of 356 reviews" "
Rating 2 - Terrible. 6 out of 356 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Stayed 1 night in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean good basic facilities. Breakfast OK but a bit basic
Stayed 3 nights in Aug 2024

8/10 Good

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the old city and by the lake front. We had to move rooms as the sink plug was stuck down in the first room but this was done quickly by helpful receptionist. Pillows were very soft but room change meant we could take pillows with us to have extra ones which made it more comfortable. Air conditioning units cooled the room but were very noisy. We had a roof facing room which was quiet. Very nice dinner at the Chinese buffet under the hotel! Convenient underground parking short walk away.
Stayed 1 night in Jun 2024

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service
Nice hotel, will stay again
Stayed 3 nights in Nov 2023

8/10 Good

David

Liked: Property conditions & facilities
Stayed there for the third time
Stayed 3 nights in Nov 2023

10/10 Excellent

David, Havelock

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful accommodation.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ivor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lakeside hotel in excellent position
Very friendly hotel next to the lake. Excellent location for the use of public transport, free with the canton Tourist Ticket. This gives free travel in the entire canton. This will save you a fortune.
Stayed 6 nights in Apr 2023

10/10 Excellent

Graham

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly team. A very high standard of cleanliness and pleasantly presented. Great location.
Stayed 3 nights in Jan 2023

10/10 Excellent

Zlatko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

CHRISTIE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great but too short
Stayed 1 night in Sep 2022

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel at a very great location, clean room with AC, comfy bed and friendly staff, definitely recommend it guys.
Stayed 2 nights in Aug 2022

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply amazing
Wonderful central location by the lake with easy walk into central neuchatel, very friendly and understanding staff
Stayed 5 nights in Dec 2021

8/10 Good

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Older hotel but great location
The location of this hotel is really the selling point. It has views of the lake and is very central. The windows aren't the newest so you can hear the noise from the adjacent bar but the hotel thoughtfully provide earplugs for this very reason. The hotel itself is a little tired but the bed was comfortable and the bathroom functional. It was quite clean too. One of the best bits about the stay is the hotel provides you with a booklet of tickets for local attractions so you can have a boat trip, muséum visit and go to the botanical gardens all for free. It's also a travel pass so you can use public transport too.
Stayed 1 night in Sep 2021

4/10 Poor

Erica

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean and quiet, very good location right in the centre. I certainly recommend it for everyone
Stayed 1 night in Dec 2020

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2020

8/10 Good

Tania

Liked: Cleanliness, staff & service, room comfort
A great location right in the centre of town. Friendly and helpful staff. A lovely bonus was the free travel and visitor pass for the duration of our stay given by the hotel. The bathrooms could do with an update but were very clean. Breakfast coffee is from a machine, ok but not all options were working.
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
What I liked : friendly Staff, Good Location (at the lake) What I didn't like : old building
Stayed 1 night in Nov 2019

6/10 Okay

Derek

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 1 night, location is great and service was good. It mentioned on the web "room with lake veiw" well that is not true, due to the location it is practically impossible for any room to have a proper lake view.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
We paid extra for a "lake view." What we didn't know until after check in was that the "lake view" also overlooked a festival area and we were informed only after check-in that there would be loud music played just below our window until 2 a.m.!! We were cheerfully provided with free earplugs. SO, it's a nice enough hotel in a convenient location, but having loud music immediately adjacent to the hotel is ridiculous (ironically, I think the cheaper "non lake view" rooms would have been fine, as they're on the completely opposite side of the building).
Stayed 1 night in Jun 2019