*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Neuchatel hotel also offers a terrace, tour/ticket assistance, and multilingual staff.
Hotel de l'Ecluse is a smoke-free property.
- Elevator
- Elevator door width (inches) - 43
- Number of bars/lounges - 1
- Elevator door width (centimeters) - 110
- Front desk (limited hours)
- Tours/ticket assistance
- Dry cleaning/laundry service
- Free WiFi
- Smoke-free property
- Number of coffee shops/cafes - 1
- Food and water bowls
- Safe-deposit box at front desk
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Offsite parking discounted rates available
- Breakfast available (surcharge)
- Street parking
- Laundry facilities
- Total number of rooms - 22
- Number of floors - 5
- Number of buildings/towers - 2
- Multilingual staff
- Number of stairs to reach property 9
Family Friendly Amenities
- Free WiFi
- Kitchenette
- Laundry facilities
- Refrigerator
Room Amenities
Hotel de l'Ecluse offers 22 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Neuchatel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
- Room service (limited hours)
- Minibar
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- Premium bedding
- Iron/ironing board (on request)
- Wireless internet access
- Shower only
- Satellite TV service
- Cable TV service
- Flat-panel TV
- Free WiFi
- Individually decorated
- Heating
- Electric kettle
- Towels provided
- Number of bathrooms - 1
- Number of beds 2
Parking
Offsite parking discounted rates available
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Well-lit path to entrance
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately CHF 15 per person
- Pet fee: CHF 20 per pet, per day
- Service animals are exempt from fees
- Kitchen/kitchenette fee: CHF 5 per day
- Crib (infant bed) fee: CHF 40.0 per day
- Rollaway bed fee: CHF 40.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 10:30 PM
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash.
Service animals are allowed
Service animals are exempt from fees/restrictions
Front desk opens daily at 7 AM
Front desk closes daily at 11 PM
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staffed front desk
Social distancing measures are in place
Property follows regional sanitization guidelines Clean & Safe (Switzerland)
Property confirms they are implementing enhanced cleaning measures
Debit cards
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CHF 40.0 per night.
- Cribs (infant beds) are available for CHF 40.0 per day.
Pet Policy
- Pets allowed for an extra charge of CHF 20 per pet, per day
- Dogs only
- Food and water bowls are available
- Service animals are welcome, and are exempt from fees
Hotel Names
- de l'Ecluse Neuchatel
- Hotel de l'Ecluse
- Hotel de l'Ecluse Neuchatel
- Hotel l'Ecluse Neuchatel
- Hotel l'Ecluse
- l'Ecluse Neuchatel
- Hotel de l'Ecluse Hotel
- Hotel de l'Ecluse Neuchatel
- Hotel de l'Ecluse Hotel Neuchatel
National Rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Hotel Reviews
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