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Huilo Huilo Montaña Magica

3.0 star property

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Photo gallery for Huilo Huilo Montaña Magica

Superior Double Room | Minibar, in-room safe, blackout drapes, bed sheets
Business center
Indoor pool, outdoor pool
View from room
Body treatments, facials, manicures and pedicures

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Breakfast included
  • Pool

Explore the area

Map
Ruta CH 203, Km 60, Camino Intl Panguipulli, Puerto Fuy, Panguipulli, Los Rios, 5665000
  • Huilo-Huilo Biological Reserve
    ‪2 min drive‬
  • Lake Pirihueico
    ‪3 min drive‬
  • Museo de los Volcanes
    ‪3 min drive‬

Room options

View all photos for Standard Double Room, 1 Queen Bed

Minibar, in-room safe, blackout drapes, bed sheets

Standard Double Room, 1 Queen Bed

  • 108 sq ft
  • Sleeps 2
  • 1 Queen Bed

About this property

Huilo Huilo Montaña Magica

3-star Panguipulli lodge with restaurant
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free lodge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a complimentary children's club, and spa services.
Huilo Huilo Montaña Magica offers 9 accommodations with minibars and bathrobes. Business-friendly amenities include safes and phones. Bathrooms include slippers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
An indoor pool, an outdoor pool, and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures.
In addition to a children's pool, Huilo Huilo Montaña Magica provides an indoor pool and an outdoor pool. The lodge offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This family-friendly lodge also offers spa services, a terrace, and a complimentary children's club. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Huilo Huilo Montaña Magica is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8 AM and 10 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Indoor pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Minibar
  • Room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 552 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Huilo Huilo Montaña Magica Lodge Panguipulli
Huilo Huilo Montaña Magica Panguipulli
Huilo Huilo Montaña Magica Lodge Neltume
Huilo Huilo Montaña Magica Neltume
Lodge Huilo Huilo Montaña Magica Neltume
Neltume Huilo Huilo Montaña Magica Lodge
Huilo Huilo Montaña Magica Lodge
Huilo Huilo Montana Magica
Huilo Huilo Montaña Magica Lodge Neltume
Huilo Huilo Montaña Magica Lodge
Huilo Huilo Montaña Magica Neltume
Lodge Huilo Huilo Montaña Magica Neltume
Neltume Huilo Huilo Montaña Magica Lodge
Lodge Huilo Huilo Montaña Magica
Huilo Huilo Montana Magica
Huilo Huilo Montana Magica
Huilo Huilo Montaña Magica Lodge
Huilo Huilo Montaña Magica Panguipulli
Huilo Huilo Montaña Magica Lodge Panguipulli

Huilo Huilo Montaña Magica Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 19 reviews
Rating 8 - Good. 7 out of 19 reviews
Rating 6 - Okay. 2 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

ADALYS

Traveled with partner
It is beautiful and surreal!
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Dror

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property. A magical experience!
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveler

Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
A mágica do lugar acaba na conduta do staff
O lugar é mesmo mágico e a natureza contribuí muito para a experiência. O quarto é aconchegante e limpo, com boa calefação - no quarto, o ponto de melhoria, no entanto, é que as cortinas não cobrem toda a janela; ou seja, tão logo amanhece, o quarto fica super claro e atrapalha bastante o sono. Ademais, só tem duas opções de jantar para todo o complexo que reúne três hotéis, dessa forma sem reservar é impossível jantar. No único dia que não reservamos, tivemos uma péssima experiência de atendimento no bar (que não exige reservas); onde a garçonete simplesmente ignorou a nossa mesa por mais de 30 minutos e várias tentativas de atendimento. Tivemos que chamar o gerente, que atribuiu a má conduta ao horário de pico do restaurante e bar. Realmente lamentável. O café da manhã só vai até às 10h, e às 9h já está bem defasado, porque não há reposição dos itens. Por último, a hospitalidade é um ponto bastante fraco; embora algumas pessoas do staff sejam gentis e solicitas, a grande maioria é ríspida e despreparada. Lamentavelmente, a conduta se mantém como apontam reclamações antigas de 2016, 2018.
Stayed 4 nights in Jul 2024

8/10 Good

francisca

Liked: Cleanliness, property conditions & facilities, room comfort
Bello lugar
Bellísimo lugar, magnificas instalaciones. Solo mejorar la atención al cliente, personal entrega poca información de las actividades disponibles, entre otras.
Stayed 1 night in Mar 2022

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

Miguel

Insatisfecho
Mal, por que me movieron a Nawelpi por arreglos y al llegar nos volvieron a cambiar a Marina del Fuy, asi que no puedo evaluar el hotel que nunca pudimos visitar.
Stayed 1 night in Jan 2022

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiencia pero hotels.com me engaño
Limoieza, servicio, comodidad súper bien Infraestructura un par detalles la cadena del baño no cortaba bien el agua y por ende seguía corriendo El secador de pelo estaba malo Lo que mas me molesto es que compre con ustedes la estadía y la diferencia del precio que tuve que pagar me salia mas conveniente hacerlo directamente en la pagina del hotel ya que había diferencia de mas de 30 mil pesos
Stayed 1 night in Nov 2021

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Edgardo David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MARAVILLOSA CREACIÓN DE DIOS, PALPABLE Y ADMIRABLE
Es un lugar donde alguna vez en la vida deben visitar y no importando que llueva o que se sienta el frío se admira como todo esta en perfecta armonía. Felicitaciones al gestor de esta iniciativa el Sr. Petermann por compartir con nosotros esta maravilla de la naturaleza. Nos fuimos muy impactado con los interesantes elementos que tienen en el museo y la multitud de proyectos que allí se están desarrollando. Me encantó conocer los materiales de mi nuevo hogar : jaspe, zafiro, ágata, esmeralda, onice, (Apocalipsis 21:18-22). Sin duda volveremos y nuevamente FELICITACIONES a todos los que hicieron que nuestra estadía fuera muy grata desde los que nos ayudaron con la reserva, las persona que nos recibió, los que con sus detalles hacían que nuestro regreso al hotel fuera más confortante, por aquellos que esmeraron con cariño y preocupación de tener una comida rica y deliciosa como las personas del counter que nos despidieron con tanto cariño. Para todos los trabajadores de HUILO HUILO MUCHÍSIMAS GRACIAS.
Stayed 2 nights in May 2019

8/10 Good

Ivan

Liked: Cleanliness, staff & service
Maravilloso, pero atención con lo que ofrecen.
Nadie puede negar que es un lugar maravilloso: la naturaleza y las instalaciones son increíbles. Montaña mágica, sin embargo, debe considerar que la habitación es muy diminuta y con pocas instalaciones (sin acceso a internet, sin frigobar, sin teléfono para comunicarse a recepción). La acústica del hotel montaña mágica es muy mala, se escucha de otras habitaciones y cuando uno sube suena todo afuera. Teníamos una gotera y nunca la fueron a ver. Todos los usos extra (SPA, piscina) son pagados, lo cual lo considero un poco injusto. Me inclinaría por los otros hoteles que ofrecen para la próxima o un buen hostal.
Stayed 3 nights in Jan 2019

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Montaña muy màgica.
Hotel emplazado en un lugar maravilloso nuestra estadìa de 7 noches,dos con sol y 5 con lluvia, no fue problema para disfrutar el entorno del hotel tanto en excursiones autoguiadas como las con pago.permitieron conocer un lugar imperdible al que volveremos . Destacamos la cordialidad del personal de servicio y en particular la atenciòn proporcionada por el jefe de restoraciòn Josè Rodrìguez por la eficiencia y cordialidad dispensada, felicitaciones , nos sentimos muy acogidos.
Stayed 7 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Bonito pero falta bastante para la expectativa
El hotel y todo el complejo es bonito sin embargo presenta falencias que por su costo y expectativas no son las mejores. La atención del personal poco agradable se notaba más que todo lo que hacían era más una obligación que algo con agrado en especial el joven del bar que no se estaba en dispocion e atender. La comida en general de buen sabor pero poco variada, y cosas mínimas no presentes. Las actividades están limitadas principalmente por los horarios ya que a partir de las 6 de la tarde no hay muchas cosas que el hotel pueda ofrecer más que comer y el bar hasta las 10pm. En la habitación ausencia de aguas de cortesía o café o té ni en las áreas comunes que son cosas mínimas que se pueden encontrar en hoteles de menor prestigio
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paraiso perfeito
Hotel, instalacoes, regiao tudo maravilhoso. O atendimento do staf fantastico. So a comida do restaurante deixou a desejar. E o cafe da manha vai ate as 10hs, gostaria que fosse ate mais tarde.
Stayed 5 nights in Jul 2018

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

8/10 Good

carol

Liked: Cleanliness, property conditions & facilities
bien en general
Bien en general,caro para lo que se entrega en términos de habitaciones y calidad del servicio de buffet de comidas.
Stayed 2 nights in Jul 2017

2/10 Terrible

marta graciel, buenos aires

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super descuidado una pena
La habitacion pequeña ,sin calefaccion , me ofrecieron un caloventor,la informacion por parte del hotel sobre otras dependencias del mismo complejo pesimas,comida regular,en lineas generales el hotel esta descuidado, sobran telas de araña ,los vidrios de la habitacion absolutamente sucios imposible ver hacia afuera,Sin mencionar que al llegar me informan de un inconveniente por el cual la otra pareja con que viajabamos debio trasladarse a otro complejo .Pesima relacion costo calidad