See all properties

Hotel Riu Negril - All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Negril - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
6 restaurants, breakfast, dinner served; Italian cuisine
Lobby sitting area
Aerial view
Theater show

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar

Explore the area

Map
Norman Manley Blvd, Negril, Westmoreland
  • Bloody Bay Beach
    ‪9 min walk‬
  • Bloody Bay
  • Seven Mile Beach
    ‪4 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪81 min drive‬

Room options

View all photos for Standard Room, Garden View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Standard Room, Garden View (L)

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (U)

8.4 out of 10
Very good
(108 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Garden View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Garden View (U)

8.0 out of 10
Very good
(25 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Oceanfront (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Oceanfront (U)

8.0 out of 10
Very good
(27 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Partial Sea View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Standard Double Room, Partial Sea View (L)

  • 320.2 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (L)

1 bedroom, minibar, in-room safe, blackout drapes

Standard Room (L)

  • 301.4 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Oceanfront (L)

1 bedroom, minibar, in-room safe, blackout drapes

Standard Room, Oceanfront (L)

  • 301.4 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Oceanfront (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Oceanfront (C)

9.6 out of 10
Exceptional
(4 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Room (E)

1 bedroom, minibar, in-room safe, blackout drapes

Standard Room (E)

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (C)

  • 301.4 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Garden View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Garden View (C)

9.6 out of 10
Exceptional
(7 reviews)
  • 291 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (U)

  • 320.2 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Oceanfront (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Oceanfront (B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Garden View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Garden View (C)

  • 312 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Double Room (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Garden View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Garden View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Garden View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Garden View (U)

  • 312 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms (U)

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms, Oceanfront (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Oceanfront (U)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms, Oceanfront (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Oceanfront (C)

  • 301 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Double Room, 2 Bedrooms, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Ocean View (U)

  • 312 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Double Room, Oceanfront (Swim-Up | U | 18+)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Oceanfront (Swim-Up | U | 18+)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms, Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Ocean View (C)

  • 301 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Double Room, Oceanfront (Swim-Up | 18+ | C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Oceanfront (Swim-Up | 18+ | C)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Oceanfront (Swim-Up | B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Oceanfront (Swim-Up | B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Oceanfront (Swim-Up | 18+ | B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Oceanfront (Swim-Up | 18+ | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Connecting Rooms, Oceanfront (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Connecting Rooms, Oceanfront (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Double Room, Sea View (E)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Sea View (E)

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (C)

  • 603 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Family Room, 2 Bedrooms, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

View all photos for Double Room, 2 Bedrooms, Garden View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Garden View (B2C-US)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Double Room, 2 Bedrooms, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Double Room, 2 Bedrooms (L)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms (L)

  • 312 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Oceanfront (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Oceanfront (B2C-US)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Double Room, 2 Bedrooms, Garden View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Garden View (L)

  • 312 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Partial Sea View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Partial Sea View (L)

  • 312 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms, Oceanfront (L)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Oceanfront (L)

  • 301 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (Kids Free | C)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms, Garden View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Connecting Rooms, Garden View (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Double Room, Private Pool (Vista al Mar Frontal (L | 18+ ))

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Private Pool (Vista al Mar Frontal (L | 18+ ))

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Garden View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Garden View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room, 2 Bedrooms, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (U)

10.0 out of 10
Exceptional
(1 review)
  • 603 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (L)

  • 614 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Double Room, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Sea View (E)

1 bedroom, minibar, in-room safe, blackout drapes

Standard Double Room, Sea View (E)

  • 305 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Oceanfront (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Double Room Standard with Garden View

1 bedroom, minibar, in-room safe, blackout drapes

Double Room Standard with Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard with Side Sea View

1 bedroom, minibar, in-room safe, blackout drapes

Double Room Standard with Side Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard with Sea View

1 bedroom, minibar, in-room safe, blackout drapes

Double Room Standard with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

1 bedroom, minibar, in-room safe, blackout drapes

Double Room Standard

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room Standard with Sea View

1 bedroom, minibar, in-room safe, blackout drapes

Double Room Standard with Sea View

  • Sea view
  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

View all photos for Double Room Standard with Garden View

1 bedroom, minibar, in-room safe, blackout drapes

Double Room Standard with Garden View

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Double Room Standard with Partial Sea View

1 bedroom, minibar, in-room safe, blackout drapes

Double Room Standard with Partial Sea View

  • Partial sea view
  • Sleeps 5
  • 4 Queen Beds

View all photos for Double Room Standard

1 bedroom, minibar, in-room safe, blackout drapes

Double Room Standard

  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

View all photos for Family Room -5 guests- Superior with Sea View

1 bedroom, minibar, in-room safe, blackout drapes

Family Room -5 guests- Superior with Sea View

  • Sea view
  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

Double Room Luxury with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

7 outdoor pools, free cabanas, pool umbrellas

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

  • Pool
  • All inclusive
  • Spa
  • Kids pool
3.7 out of 5, Good, (1000)
$507 nightly
The price is $507 total
includes taxes & fees
Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

About this property

Hotel Riu Negril - All Inclusive

3.5-star Negril property walkable to Bloody Bay Beach
Catch some rays on Hotel Riu Negril - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Negril - All Inclusive offers 420 accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Negril property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

A private beach and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hotel Riu Negril - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. At Hotel Riu Negril - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 6 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 6 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This Art Deco property also offers a complimentary children's club, a children's pool, and a health club. Onsite self parking is complimentary.

Hotel Riu Negril - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Green Island - This buffet restaurant serves breakfast and dinner.
Kulinarium - This restaurant serves dinner only. Open daily.
Luigi - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Mandalay - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Steakhouse - This steakhouse is located by the pool. Guests can enjoy drinks at the bar. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 6 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Green Island
  • Kulinarium
  • Luigi
  • Mandalay
  • Steakhouse

Things to do

  • 3 indoor pickleball courts
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • No elevator

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub

Property is also known as

Negril RIU
RIU All Inclusive Negril
RIU Negril
RIU Negril All Inclusive
Rio Negril
Riu Hotel Negril
Riu Negril Jamaica
Riu Resort All Inclusive Negril
Riu Tropical Bay Jamaica
Riu Tropical Bay Negril Jamaica
Riu Tropical Jamaica
Riu Palace Tropical Bay Negril
Riu Palace Tropical Bay Hotel Negril
Negril Riu Tropical Bay Hotel
RIU Negril All Inclusive All-inclusive property
RIU Negril Inclusive inclusiv
RIU Negril All Inclusive
Riu Negril Inclusive Inclusive
Hotel Riu Negril - All Inclusive Negril
Hotel Riu Negril - All Inclusive All-inclusive property
Hotel Riu Negril - All Inclusive All-inclusive property Negril

Hotel Riu Negril - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 410 out of 1006 reviews
Rating 8 - Good. 290 out of 1006 reviews
Rating 6 - Okay. 164 out of 1006 reviews
Rating 4 - Poor. 74 out of 1006 reviews
Rating 2 - Terrible. 68 out of 1006 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jenise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to acknowledge Allison from front desk, she started my vacation on a positive note she was pleasant and informative, I would also like to acknowledge Damian the bell man very polite and friendly and Nichoi the amazing outstanding bartender a bundle of joy , these guys contributed to me wanting to come back.
Stayed 5 nights in Apr 2025

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service
The staff here is Very friendly ( nicer than the Palace!) esp. the Bartenders ( front desk could be better) Shout out to Lennox t he nedt bellhop! he can run the plave😊
Stayed 5 nights in Mar 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

noah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really accommodating and food was great. Lots of activities and loads of options for excursions.
Stayed 4 nights in Apr 2025

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s for the older crowd not young. Very relaxing and quiet.
Stayed 3 nights in Mar 2025

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I just returned from a stay at Rui Hotel Negril. The resort is clean and was recently updated. The bed was comfortable and the room was sound proof - I only heard neighbors once in the hallway. The entertainment staff are very engaging, and most of the bartenders went out of their way to fun. The food is pretty good for an all inclusive. Drinks are mysteriously weak, but the beach and water were fantastic. There are lots of vendors on the beach, but if you said no thank you to whatever they were selling, they were very respectful and moved on.
Stayed 5 nights in Apr 2025

10/10 Excellent

Debra Marie

Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay! Beautiful resort with great food
Stayed 6 nights in Apr 2025

8/10 Good

Estrella

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Spent 7 days here. Check in was quick, room was spacious and clean. Property itself is beautiful. Food was good kind of repetetive but thats typical with all inclusive. The grill near the pool had delicious jerk chicken daily! Did NOT appreciate that we could NEVER get a reservation for the specialty restaurants our whole stay, that's unacceptable!! Pool with swim up bar was small and aside from the bartenders all the staff looked miserable. Nobody greeting you with a hello or good morning or even a smile for that matter.
Stayed 6 nights in Mar 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Alvin Gene, Kent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the RIU experience but one thing I would like to see improved is the distance from the 4,5,6 buildings from the dining and entertainment
Stayed 6 nights in Mar 2025

8/10 Good

Angela Renee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice updated rooms. The shower leaked water outside onto the bathroom floor, despite how the shower head was positioned but other than that would have been 5/5.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jeffrey Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

6/10 Okay

Jamaal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I enjoyed our stay here. Only issue we had was the a/c in our room was not cool as it never got below 22c/71c. Sent in a request everyday to looked at and it was never fix. That’s my biggest issue apart from that staff was nice and the areas was clean.
Stayed 7 nights in Mar 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was a little of a pain when i was leaving. The i came to realize there were only 2 bellman onduty to service entire hotel. As a pregnant woman traveling alone I had to carry my bags myself from one side of the property to the next or miss my ride home.
Stayed 3 nights in Mar 2025

6/10 Okay

Christel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Mar 2025

8/10 Good

Leona, Utica

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property was a very beautiful place kept really clean most of the staff was polite some was very rude. The food was good for the most part. Only thing was the time I was there it rained a lot and our room did not have the umbrella. Over all the entertainment was great, there was alway things to do you didn’t have to go searching for the entertainment! Also, went to the spa it was very closed in and the staff didn’t have enough accommodation to fully do their duty! Meaning because they had only one pedicure chair the other staff had to use a floor basin to washing my feet and the music needed to be changed but the staff has no control over the music was very depressing!!
Stayed 6 nights in Mar 2025

10/10 Excellent

Mashera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! The staff was very friendly and welcoming, making the experience even better. The hotel was clean and well-maintained, which I really appreciated. Would definitely recommend!
Stayed 2 nights in Mar 2025

10/10 Excellent

Phillipa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prop was very clean, cleaning staff Nicole Grant, super prrsonality
Stayed 2 nights in Mar 2025

4/10 Poor

Bevon

Stayed 3 nights in Mar 2025

10/10 Excellent

Sontana

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2025

2/10 Terrible

Ruth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I checked out yesterday from Room 1247 and arrived home with a ton of bites! You need to disinfect your beds better. Changing sheets is not enough. Now I have to disinfect and treat my entire home for bed bugs!
Stayed 4 nights in Mar 2025

8/10 Good

Henry

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Timothy, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value for an all-inclusive resort you will find, and the property itself is immaculate, the beach is amazing, and there's a ton of activities for everyone.
Stayed 3 nights in Mar 2025

8/10 Good

Joan, DeWitt

Stayed 6 nights in Mar 2025