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DoubleTree by Hilton Neenah

4.0 star property

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Photo gallery for DoubleTree by Hilton Neenah

Bar (on property)
Lobby
Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, laptop workspace
Lobby sitting area
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Housekeeping
  • Bar
  • Parking included
$136
includes taxes & fees
Sep 12 - Sep 13

Explore the area

View in a map
123 E Wisconsin Ave, Neenah, WI, 54956
  • Theda Clark Medical Center - Neenah
    ‪11 min walk‬
  • Fox Cities Performing Arts Center
    ‪11 min drive‬
  • Fox River Mall
    ‪11 min drive‬
  • Appleton, WI (ATW-Appleton Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Living area | 37-inch flat-screen TV with cable channels, TV

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 693 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.6 out of 10
Excellent
(58 reviews)
  • 356 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.8 out of 10
Excellent
(59 reviews)
  • 346 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 346 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Bathroom shower

Room, 1 King Bed, Accessible (Roll-In Shower)

8.2 out of 10
Very good
(17 reviews)
  • 346 sq ft
  • Sleeps 2
  • 1 King Bed

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  • Hot Tub
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About this property

DoubleTree by Hilton Neenah

4-star Neenah hotel close to Lake Winnebago
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
DoubleTree by Hilton Neenah offers 107 accommodations with laptop-compatible safes and safes. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, DoubleTree by Hilton Neenah provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 8500 square feet (790 square meters) include conference space. This business-friendly hotel also offers a vending machine, concierge services, and express check-in. Complimentary self parking is available on site.

DoubleTree by Hilton Neenah is a smoke-free property.

Clock Tower Café - This café serves breakfast and brunch. Guests can enjoy drinks at the bar.
The Forge Kitchen &Parlor - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Clock Tower Café
  • The Forge Kitchen &Parlor

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 8 meeting rooms
  • 8,500 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 78.75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 78.75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Neenah
Doubletree Hilton Neenah Hotel
Holiday Inn Riverwalk
Holiday Inn Riverwalk Hotel Neenah
Holiday Inn Riverwalk Neenah
Neenah Holiday Inn
Neenah Riverwalk
Doubletree Hilton Neenah
Riverwalk Downtown Neenah
Holiday Inn Neenah Hotel Neenah
Riverwalk Hotel Neenah
Riverwalk Neenah
DoubleTree by Hilton Neenah Hotel
Holiday Inn Neenah Riverwalk
DoubleTree by Hilton Neenah Neenah
DoubleTree by Hilton Neenah Hotel Neenah

DoubleTree by Hilton Neenah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 978 reviews
Rating 8 - Good. 221 out of 978 reviews
Rating 6 - Okay. 112 out of 978 reviews
Rating 4 - Poor. 42 out of 978 reviews
Rating 2 - Terrible. 43 out of 978 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
It was a great location very clean very friendly staff and the price was great!
Stayed 1 night in Jun 2025

4/10 Poor

Laura

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was dirty and parts out of date, or rough. I complained twice to the front desk the whole hallway system needed vacuuming badly. It was never done. Even lobby area floors were filthy. But, at least our room itself was clean.
Stayed 2 nights in May 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was welcoming
Stayed 1 night in May 2025

10/10 Excellent

Sue M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was nice and clean. Did not have breakfast unless you pay for the buffet which we did not want too. Overall the hotel and staff was good.
Stayed 3 nights in May 2025

10/10 Excellent

Jasmine

Stayed 6 nights in Apr 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice choice for a tournament stay.
Stayed 1 night in Apr 2025

10/10 Excellent

barbara, Granite City

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in May 2025

6/10 Okay

Nancy

Traveled with partner
We usually stay at doubletree in Appleton. I made a mistake booking this one. This is not as nice or clean as Appleton.
Stayed 3 nights in May 2025

6/10 Okay

Kimberly

Stayed 1 night in May 2025

2/10 Terrible

Dawn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The 1st moment I stepped thru the door. I was approached by another person staying there. He was extremely rude and abrasive. The front desk help was not accommodating to the situation at hand. We made reservations for 11 at The aforge connecting restaurant. They failed to mention they couldn't accommodate this request until we waited for the1 staff member that showed up to work. The rooms need severe upgrades and the halls were dirty. The staff was not friendly 😒 or helpful. Glad it was a 1 night stay.
Stayed 1 night in May 2025

2/10 Terrible

Michael, Dunbar

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
As a Hilton honors member, I will never use any of their properties again due to this hotel. Because their sink didn't drain and I am not physically fit, the sink was dirty. I told the staff and apologized to the cleaning staff and left a tip for them. Getting home I saw a charge of $78.75 on my account. I contacted the hotel and told them the ordeal and received a 'well, to bad' then protested the charge thru Expedia and received no help from the hotel and the charge remained, I did receive a 'coupon' from Expedia for future stays which I will not be using at any Double tree, Tru, Et. al. Next I protested thru my bank and the charge remained. OK, I was sick not due to drinking or such, there were no other messes and I could not clean up the sink after because 'their sink did not drain!!!!' The next day I told the staff, talked to the cleaning crew, left a tip, got charged a fee, talked to the hotel again, protested thru Expedia, protested thru my bank. Enough, never again. I travel frequently to Madison and Green Bay and thank goodness I had so much trouble with them, the next time I had to go to Madison I searched for not a Hilton property and found a location in Wauk...ee that was the same distance, little less money on DoubleTrees normal rate (on the day I looked Double Tree doubled their prices, Cinko de Myo) and this new location accually charged me $66 instead of the quoted $132 and was 3000% better then I have ever experienced, and I am experienced.
Stayed 1 night in Apr 2025

2/10 Terrible

Sheri

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The day of check in I received a call at 5:28pm telling me they didn't have a room for me because they overbooked! Wanted to move me to another hotel. Problem with that was I was with another couple staying at that hotel. The front desk offered us no solution to keep us together. I suggested they move both of us to another hotel so that we could still be in the same place. They said they couldn't do that.This was the first time I have used Expedia and it will be the LAST!! In all the times I have stayed in hotels(which was a lot being I travel for my job) I have NEVER been called the day of check in and been told they didn't have a room for me. This was VERY UNACCEPTABLE AND STRESSFUL being our group was split up and were forced to stay a different hotels!!!
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Clean swimming pool and exercise area fantastic rooms
Stayed 2 nights in May 2025

10/10 Excellent

Terri

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Shane

Stayed 1 night in Apr 2025

6/10 Okay

Kai

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch

Clean, allowed late check out, quiet all extras were available
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and service!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jolene

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very impressed. The staff was very accommodating.
Stayed 3 nights in Apr 2025

8/10 Good

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good older hotel

Service and toom were good. Bathroom could use a deeper cleaning. Breaksfast buffet good but not worth the $15 per person
Stayed 1 night in Apr 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

John

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
When i called they said the pool was open . But when we checked in it was closed for the hole weekend.
Stayed 1 night in Apr 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a wonderful stay

Very friendly staff. Room was clean and spacious. Only negative was the lack of housekeeping. We left for the day and returned later that night to the same unmade room and no fresh towels. Felt it was way too late in the day to call for service.
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025