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DoubleTree by Hilton Neenah

4.0 star property

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Photo gallery for DoubleTree by Hilton Neenah

Lobby sitting area
Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, laptop workspace
Gift shop
Interior entrance
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pet friendly
  • Housekeeping
  • Bar

Explore the area

Map
123 E Wisconsin Ave, Neenah, WI, 54956
  • Theda Clark Medical Center - Neenah
    ‪15 min walk‬
  • Lake Winnebago
    ‪19 min walk‬
  • Bergstrom Mahler Museum
    ‪2 min drive‬
  • Appleton, WI (ATW-Appleton Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Living area | 37-inch flat-screen TV with cable channels, TV

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 693 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.6 out of 10
Excellent
(46 reviews)
  • 355.8 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.8 out of 10
Excellent
(50 reviews)
  • 346 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 346 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 346 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Bathroom shower

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(16 reviews)
  • 346 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Best Western Premier Bridgewood Resort Hotel

  • Pool
  • Hot Tub
  • Free airport shuttle
  • Pet friendly
4.7 out of 5, Exceptional, (608)
The price is $145
per night
$167 total
includes taxes & fees
Mar 17 - Mar 18
Best Western Premier Bridgewood Resort Hotel

About this property

DoubleTree by Hilton Neenah

4-star Neenah hotel close to Lake Winnebago
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
DoubleTree by Hilton Neenah offers 107 accommodations with laptop-compatible safes and safes. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, DoubleTree by Hilton Neenah provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 8500 square feet (790 square meters) include conference space. This business-friendly hotel also offers a vending machine, concierge services, and express check-in. Complimentary self parking is available on site.

DoubleTree by Hilton Neenah is a smoke-free property.

Clock Tower Café - This café serves breakfast and brunch. Guests can enjoy drinks at the bar.
The Forge Kitchen &Parlor - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Clock Tower Café
  • The Forge Kitchen &Parlor

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 8 meeting rooms
  • 8,500 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 78.75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 78.75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Neenah
Doubletree Hilton Neenah Hotel
Holiday Inn Riverwalk
Holiday Inn Riverwalk Hotel Neenah
Holiday Inn Riverwalk Neenah
Neenah Holiday Inn
Neenah Riverwalk
Doubletree Hilton Neenah
Riverwalk Downtown Neenah
Holiday Inn Neenah Hotel Neenah
Riverwalk Hotel Neenah
Riverwalk Neenah
DoubleTree by Hilton Neenah Hotel
Holiday Inn Neenah Riverwalk
DoubleTree by Hilton Neenah Neenah
DoubleTree by Hilton Neenah Hotel Neenah

DoubleTree by Hilton Neenah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 505 out of 880 reviews
Rating 8 - Good. 207 out of 880 reviews
Rating 6 - Okay. 96 out of 880 reviews
Rating 4 - Poor. 35 out of 880 reviews
Rating 2 - Terrible. 37 out of 880 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service
Staff was outstanding. My only negative comment is the the buffet breakfast was really cold
Stayed 4 nights in Nov 2024

6/10 Okay

CARLOS

Traveled with family
Liked: Staff & service
No business center, no laundry service, expensive breakfast for what is served, failed to provide breakfast one day with no notice, expensive hotel for what it can provide.
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Good
All good. Friendly staff. Easy in and out. Stayed here before and will stay again in the future.
Stayed 1 night in Nov 2024

6/10 Okay

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is a mess
Parking at this hotel is terrible. They have a lot but there is a bar and apartment building that obviously uses it as well. Trying to find parking is a nightmare. I arrived at 730pm on a Saturday after visiting with family. I drove around for 20 min looking for a place to park. Street parking is 3 hr max and no spots available in lot. Ridiculous!!!! When I finally found a spot there was a party in the lobby. Music and kids running around. This was weird. If a guest wants a party… rent a conference room. Was hard to hear or get to elevator with all the people milling around. Probably why there was no parking too.
Stayed 2 nights in Nov 2024

4/10 Poor

Dieter

Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
I pulled back the covers on my bed and there was dry blood on my sheets. They didn’t even bother putting clean bedsheets on my bed before I arrived. It was freaking disgusting.
Stayed 4 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great location great staff!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Location close to shops in the downtown area and the river. Ample parking.
Stayed 1 night in Nov 2024

2/10 Terrible

Troy

Business traveler
Disliked: Staff & service
Go somewhere else!
When I arrived, they had double booked my working suite room and said they would comp for the room. I’ve been working and calling two months now, and the manager has never returned a call. Strongly would not suggest staying here.
Stayed 2 nights in Sep 2024

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so patient and friendly. The bar and restaurant were very convenient. Took the time to make my elderly father feel special.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sunil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location. The hotel was super quiet and comfortable.
Stayed 5 nights in Nov 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable place to stay while family member in nearby hospital.
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was less than a mile from the Hospital.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lynda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ditte, Port Saint Lucie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Lynn

Disliked: Property conditions & facilities
Could have been better
The rooms are pretty run down with lots of chipped paint on the bathroom room. The door to the room did not close without being slammed shut and the air vent in the bathroom made a crazy amount of noise constantly. Evening check in staff was not friendly at all but the check out person in the early morning was very nice. Not much around in terms of dining so a lot of driving is necessary.
Stayed 4 nights in Oct 2024

10/10 Excellent

Logan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Oct 2024

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Troy

Stayed 3 nights in Sep 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to restaurants
Stayed 3 nights in Oct 2024

8/10 Good

Cindy

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Patrick, Sugar Land

Disliked: Cleanliness, staff & service, property conditions & facilities
They called last minute and booked me at another hotel. They gave my confirmed room to someone else
Stayed 2 nights in Sep 2024

10/10 Excellent

Keegan

Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice 1 night stay
Stayed 1 night in Sep 2024

6/10 Okay

Kelly

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property was in a great location - very easy to walk downtown and next to the farmers market on Saturday. The staff is very friendly and our check-in/out process was easy. The rooms are updated, however they were not the cleanest. You can tell that there isn’t any deep-cleaning happening (shower floor needs to be bleached, tiles scrubbed, etc), and the cleanings between nights were the bare minimum and fairly lacking (provided clean towels, but didn’t take the dirty ones, left empty cans on the tables, provided new coffee cups but not all of them replacements or clean out the coffee pods). Overall, it was all good stay, but some improvements could be made in the cleaning department.
Stayed 3 nights in Sep 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024