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Holiday Inn Express Swansea - East by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Swansea - East by IHG

Bar (on property)
1 bedroom, desk, laptop workspace, blackout drapes
Exterior
Reception
1 bedroom, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
Neath Road, Llandarcy, Neath, Wales, SA10 6GZ
  • Swansea.com Stadium
    ‪9 min drive‬
  • Swansea Marina
    ‪13 min drive‬
  • Swansea Beach
    ‪14 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.8 out of 10
Excellent
(11 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Standard Room, 2 Twin Beds (with Free Hot Breakfast) | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

9.8 out of 10
Exceptional
(9 reviews)
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.0 out of 10
Very good
(13 reviews)
  • 129 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast) | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room (with Free Hot Breakfast)

  • 123 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Room, 1 Double Bed, Accessible (with Free Hot Breakfast) | 1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.6 out of 10
Exceptional
(4 reviews)
  • 123 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Express Swansea - East by IHG

3-star Neath hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and a TV in a common area are onsite.
Holiday Inn Express Swansea - East by IHG offers 91 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 32-inch LED televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a vending machine, a front-desk safe, and a television in a common area. Onsite self parking is complimentary.

Holiday Inn Express Swansea - East by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Holiday Inn Express Swansea - East by IHG has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Swansea East
Holiday Inn Express Swansea East
Holiday Inn Express Llandarcy
Holiday Inn Express Swansea East Llandarcy, Wales
Holiday Inn Express Swansea West m4, Jct 43 Hotel Llandarcy
Holiday Inn Llandarcy
Holiday Inn Swansea
Llandarcy Holiday Inn
Holiday Inn Express Swansea East Hotel
Express Swansea By Ihg Neath
Holiday Inn Express Swansea East
Holiday Inn Express Swansea East by IHG
Holiday Inn Express Swansea East an IHG Hotel
Holiday Inn Express Swansea - East by IHG Hotel
Holiday Inn Express Swansea - East by IHG Neath
Holiday Inn Express Swansea - East by IHG Hotel Neath

Holiday Inn Express Swansea - East by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 561 out of 1006 reviews
Rating 8 - Good. 347 out of 1006 reviews
Rating 6 - Okay. 68 out of 1006 reviews
Rating 4 - Poor. 20 out of 1006 reviews
Rating 2 - Terrible. 10 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD AS ALWAYS

A great place as always. Good rooms and a nice breakfast
Stayed 3 nights in Dec 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Tristan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid hotel, tight parking.

Parking is always busy and the spaces are very tight. Aside from that the hotel is decent. Staff are accommodating and polite.
Stayed 1 night in Mar 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Manager and her staff are wonderful.

This is our fourth stay over the past two years and, as I explained to the Manager at breakfast this morning, we cannot fault the hotel. The staff are wonderful and caring and have all been there each time we have stayed, there is no turnover. They all seem so happy, as does the Manager herself who is very proud of each and every one of her team.
Stayed 6 nights in Mar 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are anazing so helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Elaine

Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WOULD RECOMMEND

Great place. Clean and well maintained nice bfast
Stayed 1 night in Dec 2024

8/10 Good

tracey

Great location clean and comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

R

Stayed 1 night in Feb 2025

8/10 Good

Samuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Clean well kept hotel with friendly helpful staff

Clean well-kept hotel with helpfull friendly staff. Complimentary breakfast was a bonus. The only negative was that my wife and I did not sleep particularly well as the room had a standard double and we are used to a super king. The mattress was comfortable tnough
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Feb 2025

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tristan

Stayed 2 nights in Jan 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Clean and convenient location. Evelator was out of order but everything else was fine
Stayed 2 nights in Feb 2025

8/10 Good

Tristan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, but parking can be tricky.

Parking can be difficult if you arrive late, despite a large car park, but it’s free, and I’ve always got a space with a little patience so can’t complain. Lift has been out of order for at least 4 months, but it’s only 2 storey so not the end of the world. Great staff, good breakfast. Clean. Quiet rooms.
Stayed 2 nights in Jan 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Joelle

Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a decent stay with friendly helpful staff, including Bethan & Louise at reception / front desk other ladies & gentlemen helping me at breakfast times. Will stay again sometime.
Stayed 3 nights in Dec 2024

10/10 Excellent

Davina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Gabrielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faultless

Reception staff were all amazing. Breakfast was excellent plenty of choice. This was booked as a couple but we had 5 rooms in total with other members of the family joining us. My mum was in a wheelchair James in reception gave a super warm welcome to my mum and continued to provide an excellent experience for us throughout our 3 night stay. Rooms spotless, housekeeping excellent. The whole stay was faultless. We can 100% recommend staying here. Thank you all at the Holiday Inn Express for making our stay an excellent one.
Stayed 3 nights in Dec 2024

8/10 Good

Patricia Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
The lift was not working and our room was cold but the staff could not have done more to help us. They swiftly brought a heater and reset the thermostat.
Stayed 1 night in Dec 2024

10/10 Excellent

Wing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice, room is clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with excellent service

Really good value for money in a lovely efficiently run hotel. The staff were so friendly offering excellent service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Would like to have toilet brushes in bathrooms
Stayed 2 nights in Dec 2024