8/10 Good
Nicole
Aug 26, 2024
Liked: Cleanliness, property conditions & facilities
This property is beautiful. It was extremely clean. The pool is great and it is super convenient. The breakfast had many options to fit all of our needs. My one complaint is the hospitality. This is supposed to be a family friendly hotel but they have strict rules about no balls in the pool and no splashing. I watched one family get talked to 3 times in 30 minutes about things their kids did wrong. It seemed very excessive for a family friendly hotel. We were a few minutes late in checking out and we got a call to let us know we needed to check out. Again, with a young kid, we were just running a few minutes behind. When I checked out, there was no "how was your stay or anything". I was greeted with how much I owed and then "have a good rest of your trip." I was a little bit disappointed that the hospitality did not match the overall quality of this hotel.
Nicole
Stayed 5 nights in Aug 2024