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Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

2.5 star property

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Photo gallery for Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

Exterior
Interior
Exterior
Property amenity
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
751 Second St, Natchitoches, LA, 71457
  • Historic District Shopping
    ‪3 min walk‬
  • Cane River National Heritage Area
    ‪7 min walk‬
  • Northwestern State University
    ‪18 min walk‬

Room options

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Roll-In Shower)

Premium bedding, memory foam beds, in-room safe, individually decorated

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Historic View)

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking (Historic View)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Courtyard View

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Historic View)

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking (Historic View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Roll-in Shower)

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Amelia)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

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About this property

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

Hotel in Downtown Natchitoches
Along with a fitness center, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free buffet breakfast and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Chateau Saint Denis Hotel, a Trademark Collection by Wyndham offers 87 air-conditioned accommodations with safes and hair dryers. These individually decorated and furnished accommodations include desks. Memory foam beds feature premium bedding. 45-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a fitness center.
A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Business-related amenities consist of a 24-hour business center and 4 meeting rooms.

This Natchitoches hotel also offers a fitness center, a terrace, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Lounge 1714 - Onsite bar.

Languages

English

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Restaurants on site

  • Lounge 1714

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 20.82 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Phone calls
  • WiFi access (may be limited)
  • Wired internet access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Chateau Saint Denis Hotel Natchitoches
Chateau Saint Denis Hotel
Chateau Saint Denis Natchitoches
Chateau Saint Denis
Chateau St. Denis a Historic Downtown Hotel

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 540 out of 1058 reviews
Rating 8 - Good. 240 out of 1058 reviews
Rating 6 - Okay. 151 out of 1058 reviews
Rating 4 - Poor. 70 out of 1058 reviews
Rating 2 - Terrible. 57 out of 1058 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Sennet

Business traveler
Liked: Staff & service

I mean... it could be worse. Not bad.

It is downtown, in the middle of everything. Parking is limited in the rear of the hotel- I really didn't care for that. You have to place a parking placard in the vehicle. The hotel is "older" and still has "older" furnishings. I got hooked up with a balcony, but there really wasn't much of a view. No pool (not that I was trying to swim) and breakfast didn't start until 7am. I had to leave the hotel at 6am. Plus they didn't have coffee in the lobby. If the hotel is going to be named "Chateau" of anything, I expect already made coffee in the lobby. The room was ok. It wasn't necessarily dirty and smelled of dollar store disinfectant. I could tell it was cleaned- no doubt- but I wanted my room to smell of sweet magnolias or something. Front desk workers were great- no problems. Wifi was fast enough to enjoy my Netflix shows at night. The stay and overall experience wasn't bad. I was just expecting a little more than what I had gotten given the price I paid and compared to the other hotels in the area.
Stayed 1 night in Mar 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
The only reason for not 5 stars on everything is the room only had one desk chair. There was no place to sit except the bed. Overall, the value for the room was 5 stars. The breakfast was pretty good in my opinion: grits, scrambled eggs and sausage. Staff was cordial and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

mary

Traveled with family
Disliked: Cleanliness
I love Natchitoches in general and the location of the hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a nice courtyard at back of facility. I would suggest maybe some more lighting & gas fire pits for the cool spring evenings. Also breakfast is great!
Stayed 1 night in Mar 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

carla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2025

8/10 Good

Roberta

Stayed 1 night in Mar 2025

8/10 Good

Sabrina

My room was freezing and the heat never warmed the room.
Stayed 1 night in Feb 2025

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the quietness and the breakfast was great every morning. The hotel was very close to the River walk and the shopping. My wife and I had an excellent time after all the hustle and bustle of the holidays. The lights along the River were just beautiful.
Stayed 2 nights in Jan 2025

6/10 Okay

Michael

Stayed 1 night in Feb 2025

10/10 Excellent

SCOTT

Traveled with group
Stayed 1 night in Feb 2025

6/10 Okay

Cathy

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
The town is cute, and it was nice to walk to shops and restaurants, and the room itself was okay, but the hotel needs attention. The hallway floors are very uneven; you can feel dips under the carpet. Customer Service was awful - multiple employees standing around when customers are waiting to check in, and same with breakfast service. We had to call for maintenance right away - bathroom sink wouldn’t drain (this should have been reported by housekeeping and fixed before we got there!).
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
I have stayed at this hotel several times and never had an experience like this. The shower was filthy with shoe prints and dirt in it. I’m assuming that housekeeping was attempting to clean it and walked in it with their shoes on and there were shoe print all in the shower.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Business traveler
Liked: Amenities
The hotel is nice. Great area
Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Stayed 1 night in Feb 2025

4/10 Poor

BRENDA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointed

We were in town for a family funeral in the area. Anytime we visit family in that area We always stay at this hotel. The last two visits we have had to go at night and request towels washcloths in order to take a shower. When we arrive back at the hotel yesterday afternoon housekeeping was just outside our door. I advised the housekeeper that we had had to go down to the front desk prior on the night before to request towels and washcloths. Her only response was good so I then informed her that we had no toilet tissue in the room. She said how many rolls do you want? I quickly replied, I only need one. We have always loved this location the location it’s walkable to downtown Natchitoches, but I will never stay there again like I said the last two times that we have been there we have had this happen. I do want to say the young girl at the check-in desk was precious. She was so nice. She was so kind. I felt bad for her to have to run around and find the towels and washcloths, but she did that for us so she was very nice. the heating system oh my goodness you cannot sleep at night because it is so horribly loud. had I never stayed here before I might just feel like this was the norm, but I’ve stayed in this hotel multiple times with my husband when our two older grandchildren were very young. We would bring them there on family trips. Stayed there many many times but never again.
Stayed 3 nights in Feb 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think this hotel is perfectly located for the full enjoyment that Natchitoches has to offer. The people in this town are very friendly and hospitable! I will return at a later date..
Stayed 2 nights in Feb 2025

10/10 Excellent

Louis

Stayed 1 night in Feb 2025

6/10 Okay

Paula

Stayed 1 night in Feb 2025

2/10 Terrible

Angela

Stayed 1 night in Feb 2025

10/10 Excellent

Blake

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second time to stay here and we love it. Very nice and clean.
Stayed 1 night in Feb 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Karolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

KEVIN

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The TV in one of our rooms 419 was not working and the deadbolt was not working
Stayed 1 night in Feb 2025