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Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

2.5 star property

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Photo gallery for Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

Property amenity
Interior entrance
Exterior
Free daily buffet breakfast
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping
$129
includes taxes & fees
Aug 29 - Aug 30

Explore the area

View in a map
751 Second St, Natchitoches, LA, 71457
  • Historic District Shopping
    ‪3 min walk‬
  • Cane River National Heritage Area
    ‪7 min walk‬
  • Northwestern State University
    ‪18 min walk‬

Room options

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Roll-In Shower)

Premium bedding, memory foam beds, in-room safe, individually decorated

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Historic View)

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking (Historic View)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Courtyard View

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Historic View)

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking (Historic View)

7.2 out of 10
Good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Roll-in Shower)

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Amelia)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking, Courtyard View

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

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About this property

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

Hotel in Downtown Natchitoches
Along with a fitness center, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free buffet breakfast and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Chateau Saint Denis Hotel, a Trademark Collection by Wyndham offers 87 air-conditioned accommodations with safes and hair dryers. These individually decorated and furnished accommodations include desks. Memory foam beds feature premium bedding. 45-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a fitness center.
A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Business-related amenities consist of a 24-hour business center and 4 meeting rooms.

This Natchitoches hotel also offers a fitness center, a terrace, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Lounge 1714 - Onsite bar.

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Restaurants on site

  • Lounge 1714

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 20.82 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Phone calls
  • WiFi access (may be limited)
  • Wired internet access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Chateau Saint Denis Hotel Natchitoches
Chateau Saint Denis Hotel
Chateau Saint Denis Natchitoches
Chateau Saint Denis
Chateau St. Denis a Historic Downtown Hotel

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 564 out of 1140 reviews
Rating 8 - Good. 258 out of 1140 reviews
Rating 6 - Okay. 172 out of 1140 reviews
Rating 4 - Poor. 81 out of 1140 reviews
Rating 2 - Terrible. 65 out of 1140 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julia L

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second time staying here. Will definitely be back.
Stayed 2 nights in May 2025

6/10 Okay

Shane

Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Deepika

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Cheryl, Grand Prairie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had large hallways and a large reception area. The furniture in the room gave it an upscale feeling. Breakfast was good. We could walk to the quaint shops and a few restaurants. We would stay there again.
Stayed 1 night in May 2025

10/10 Excellent

Brandy, West Monroe

Traveled with family
Liked: Amenities
The entire place was amazing!
Stayed 1 night in May 2025

8/10 Good

Marina

Business traveler, Traveled with partner
I liked the large space, the bed and large shower. Did not like the lack of light... to dark for us.... and the floors were a bit dirty. Thanks
Stayed 1 night in May 2025

2/10 Terrible

Colby

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel charged my debit card for the full amount of the stay over a week prior to my reservation date, when the terms of the reservation said payment was due at check-in. Expedia reps unsuccessfully tried to resolve this with hotel management and ultimately advised that I would have to deal directly with the hotel. Upon checking in, I was told I would be charged a $100 deposit because the hotel was fully booked that night?! When I said I’d already paid the bill in full, I was told that as soon as the employee checked me into the computer, the charge was debited to my card on record and would be refunded upon checkout. I expressed my dissatisfaction with that, particularly since the hotel did not advise of the deposit at booking and already had had use of my money for a week prior to the agreed-upon payment time. The employee said that when she had reported other guests’ concerns about being charged in full well in advance of check-in, hotel management told her that instructions to continue doing so came from the corporate office. It’s inconvenient enough that hotel parking is across the street and half a block over from the property, but there was no valet service available. I had booked a room with a courtyard view but was assigned a room overlooking a side street and garbage dumpster. More trivial cons were an ironing board but no iron, scratchy bedsheets, and a luggage cart w/ a flat tire that made navigating w/ it difficult, but again, no valet service available.
Stayed 1 night in May 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint
Stayed 1 night in Apr 2025

4/10 Poor

Mary

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I’ve stayed twice now for a wedding and both times were the same. We were disappointed in the noise level and the water pressure was nonexistent. Extra fees were charged, $100.00 to be exact and that is not acceptable.
Stayed 2 nights in May 2025

6/10 Okay

Jodie

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We booked this room months in advance of our child’s graduation knowing that hotels would book up fast. We had an extended stay from Wednesday through Saturday! The air conditioning in our room stopped working on Thursday night and we reported it first thing Friday morning and nothing was done when we returned that evening and called again we were told that we would have to be moved to another room. This was during the busy check in time and there were no carts available and it was a big hassle to move from the first floor to the fourth floor! We were trying to enjoy Natchitoches and have a relaxing weekend with our child!!!!
Stayed 3 nights in May 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location No complimentary water or coffee in the lobby
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay

Staff was friendly and nice. Room was clean and comfortable. Don't think they cleaned our room in the 2nd day though. Same trash in trash can and the towels were as we left them.
Stayed 2 nights in May 2025

2/10 Terrible

louise

Traveled with family
Stayed 1 night in May 2025

6/10 Okay

Tammie

Traveled with group
Disliked: Staff & service

Disappointment

Rented several rooms. Everyone complained about not having enough toiletries in the room. We had to go to walmart for basics like soap and shampoo. Given wrong room after waiting 30 min for check in. Looked forward to this visit as i always wanted to stay here. Will never go back and regret the money we did spend to stay here.
Stayed 1 night in May 2025

8/10 Good

Gregory, Mandeville

Liked: Cleanliness, staff & service, property conditions & facilities
Only issues were a noisy AC unit and no stopper for tub.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 2 nights in May 2025

6/10 Okay

Paul

Liked: Staff & service
Disliked: Amenities
Staff was very nice but could have been cleaner.
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Stayed 1 night in May 2025

2/10 Terrible

Allen

Liked: Staff & service
Disliked: Cleanliness
I'm not sure the room had been fully cleaned since the last guest. bed sheets were brown stained with some dirt in them.
Stayed 1 night in May 2025

4/10 Poor

Alma C.

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, room comfort

Average comfort

Room was clean with the exception of the shower floor. The bottom of shower floor was dirty and grime. The breakfast was not the best. The eggs were dry, hard and not moist and fluffy. Very disappointed. The staff was very kind and welcoming. Will return though. Hopefully, things turn around.
Stayed 1 night in May 2025

4/10 Poor

AARON

Business traveler
Disliked: Staff & service

Disappointed

I’ve stayed here several times over the past five years for business. However, my last two stays were not great. While the rooms were OK, they were not the type of room that I originally booked. The front desk staff didn’t seem very concerned about the issue. When you stay somewhere out of town, you wanted to be comfortable enough to return. I don’t have this issue with other hotels. All my other bookings seem to place me in the correct room with no problem. I like this hotel. But if this doesn’t improve, I’ll have to go somewhere else.
Stayed 1 night in May 2025

8/10 Good

Susie

Traveled with family
Liked: Staff & service, room comfort

Historic hotel in great location

Great location.
Stayed 1 night in May 2025

2/10 Terrible

Carrie

Stayed 1 night in May 2025

8/10 Good

Sterling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic feel

Hotel is in a great location near downtown area of Natchitoches. It has an historic feel but all the modern amenities you would want. Our room had a balcony overlooking the front and the lobby/patio area was very relaxing. Quiet room, comfortable beds. My only complaint was the breakfast. It was quite pitiful. Sausage and some eggs. No bread, biscuits or southern gravy. no juices or milk to drink. Some cold cereal and a couple pieces of fruit laid out. Have had much better options at much cheaper hotels but still a great place to sleep
Stayed 1 night in Apr 2025