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Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

2.5 star property

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Photo gallery for Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

Front of property
Lounge
Point of interest
Exterior
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
751 Second St, Natchitoches, LA, 71457
  • Louisiana Sports Hall of Fame
    ‪2 min walk‬
  • Old Courthouse Museum
    ‪3 min walk‬
  • Historic District Shopping
    ‪3 min walk‬

Room options

Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Historic View)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Courtyard View

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Historic View)

Rainfall showerhead, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking (Historic View)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Amelia)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

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About this property

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

Hotel in Downtown Natchitoches
Along with a fitness center, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free buffet breakfast and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Chateau Saint Denis Hotel, a Trademark Collection by Wyndham offers 87 air-conditioned accommodations with safes and hair dryers. These individually decorated and furnished accommodations include desks. Memory foam beds feature premium bedding. 45-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a fitness center.
A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Business-related amenities consist of a 24-hour business center and 4 meeting rooms.

This Natchitoches hotel also offers a fitness center, a terrace, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Lounge 1714 - Onsite bar.

Languages

English

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Restaurants on site

  • Lounge 1714

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 20.82 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Phone calls
  • WiFi access (may be limited)
  • Wired internet access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

Property is also known as

Chateau Saint Denis Hotel Natchitoches
Chateau Saint Denis Hotel
Chateau Saint Denis Natchitoches
Chateau Saint Denis
Chateau St. Denis a Historic Downtown Hotel

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 531 out of 1007 reviews
Rating 8 - Good. 231 out of 1007 reviews
Rating 6 - Okay. 142 out of 1007 reviews
Rating 4 - Poor. 54 out of 1007 reviews
Rating 2 - Terrible. 49 out of 1007 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charlotte

Very walkable for shopping and dining. Check in was easy and staff very pleasant. Room was clean and moderate. A good value for your money.
Stayed 1 night in Nov 2024

8/10 Good

Deidre M

Stayed 3 nights in Oct 2024

10/10 Excellent

Melvin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, but parking is very limited close by and noise carries from nearby rooms so that it sounds like the people next door and across the hall are in your room.
Stayed 1 night in Nov 2024

10/10 Excellent

Jordan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jenny

Stayed 1 night in Oct 2024

10/10 Excellent

Faith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing but the parking is complicated
Stayed 3 nights in Aug 2024

8/10 Good

Angela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Convienent to Front Street and NSU. Breakfast hours end at 9am, and food selection is basic. Property and rooms are starting to show age
Stayed 1 night in Oct 2024

10/10 Excellent

Jessie

Stayed 2 nights in Sep 2024

10/10 Excellent

Shaun

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel 3 times now and plan on staying here again in the future!
Stayed 1 night in Oct 2024

8/10 Good

Blanchard

Stayed 2 nights in Oct 2024

10/10 Excellent

Julia L

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, centrally located in historic area.
Stayed 1 night in Oct 2024

10/10 Excellent

Carolyn K

Wonderful stay. All our needs were met. Location was supreme.
Stayed 2 nights in Oct 2024

8/10 Good

shawn

Liked: Cleanliness, staff & service, property conditions & facilities
the room was clean but the ceiling had a large leak in the past and needed to be painted.
Stayed 1 night in Oct 2024

8/10 Good

TERELL

Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 3 nights in Oct 2024

6/10 Okay

Debra

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
I was disappointed that when I left, my wife and I wanted a bottle of water and the water was $5.00. I can buy a case of water for $3.00. This was pretty high considering that I just spent over $200.00 with y'all. Also, the breakfast left a lot to be desired.
Stayed 1 night in Oct 2024

10/10 Excellent

Rosemary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

JESSICA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a charming small town feel with great amenities.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tammy

Stayed 1 night in Sep 2024

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location , price and convenience
Stayed 1 night in Oct 2024

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is conveniently located near the historic downtown section on Natchitoches. Restaurants & shopping on Main Street along with beautiful views of Cane River are only a a few steps away.
Stayed 1 night in Oct 2024

2/10 Terrible

Angie

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The floors were filthy, as were the bedspreads. No toilet paper or Kleenex. The wall above the beds was covered in dust. The beds were uncomfortable too. The window was dirty with streaks & clusters of bugs. We will never stay there again or recommend it to anyone!
Stayed 2 nights in Oct 2024

6/10 Okay

Kristin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start by saying that we are frequent visitors in natchitoches and this hotel is our favorite in the area and where we stay every trip since we’ve discovered it. Our stays are usually very pleasant, but this is the second negative review I’ve had to write in a row. Check in was great as usual with their always helpful and friendly desk staff. The problem started when we were going to our room. When we turned the corner after exiting the elevator there were piles of dirty linens outside of every door and housekeeping carts dispersed among the piles in the middle of the hallway. It was like walking through a maze to reach our room. We even had to walk over linen piles a few times because they blocked the entire walkway. This is bad enough for me, but my husband is disabled and walks with a cane which made it even more difficult, not to mention dangerous, for him. We didn’t actually see any housekeepers but we could definitely hear them having very loud conversations between rooms. Once we made it to our room, we wanted to rest a bit after our long drive in. That ended up being impossible as the housekeepers were banging things around in the surrounding rooms for almost an hour. The rest of the stay was pretty uneventful, but it was already ruined. Like I said, we LOVE this hotel and I hate writing negative reviews about it, but I hope it gets read by people who can actually do something about it. Both of our bad experiences have been due to housekeeping. Please do better!
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Traveled with group
It was very nice, close to front street, easy walk ability.
Stayed 3 nights in Oct 2024