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Holiday Inn Natal by IHG

3.5 star property

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Photo gallery for Holiday Inn Natal by IHG

Exterior
Outdoor pool
Point of interest
Exterior
Minibar, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Gym
  • Room service
  • Pool

Explore the area

Map
Av. Sen. Salgado Filho 1906, Lagoa Nova, Natal, RN, 59075-000
  • Dunas Arena
    ‪6 min walk‬
  • Midway Shopping Mall
    ‪2 min drive‬
  • Ponta Negra Beach
    ‪20 min drive‬
  • Natal (NAT-Governador Aluizio Alves Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, blackout drapes

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

  • City view
  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Smoking (Sofa)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible, Smoking (Sofa)

  • City view
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • City view
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Sofa)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Sofa)

  • City view
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible

  • City view
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Smoking

  • City view
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed

  • City view
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room

Minibar, in-room safe, desk, blackout drapes

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible, Smoking

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible, Smoking

  • City view
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Smoking

  • City view
  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Restaurant

ibis Natal

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (499)
The price is $51
per night
$53 total
includes taxes & fees
May 12 - May 13
ibis Natal

About this property

Holiday Inn Natal by IHG

3.5-star hotel in Lagoa Nova
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite.
Holiday Inn Natal by IHG offers 216 accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Holiday Inn Natal by IHG provides a sauna and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 25834 square feet (2400 square meters) include a conference center. This family-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Holiday Inn Natal by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Covered self parking on site (BRL 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: BRL 49.50 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (25,834 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 49.50 per person
  • Covered self parking fee: BRL 12.00 per day
  • Rollaway bed fee: BRL 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Natal
Holiday Inn Natal
Holiday Inn Natal Hotel
Holiday Inn Natal Brazil

Holiday Inn Natal by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 303 out of 623 reviews
Rating 8 - Good. 210 out of 623 reviews
Rating 6 - Okay. 66 out of 623 reviews
Rating 4 - Poor. 31 out of 623 reviews
Rating 2 - Terrible. 13 out of 623 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was very nice. Everything clean. Great location.
Stayed 8 nights in Jun 2021

2/10 Terrible

Verified traveler

Stayed 5 nights in Dec 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When we booked the room, it show complimentary breakfast. But we got charged for breakfast in the total of $342.00. This was ridiculous, the hotel staff did nothing to help. So we had to pay for something that was inclusive. The room was okay. The towels where all grayish not white. And it was very limit on the amount. Stayed in many hotels, this was a unpleasant stay for a pricy vacation.
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

I didn't like that the Hotel did not refund the price even though my mom was sick and had a Medical certificate. Very inflexible Hotel Rules & had to miss the opportunity to stay there & lost money... :/
Stayed 2 nights in Nov 2019

10/10 Excellent

Robson Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2018

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

6/10 Okay

john

Disliked: Staff & service

Theft

I had a very bad experience at this hotel. My valuables were stolen form the safe where I had locked it. I noticed this on the morning I was leaving. I informed the front desk, but since I had to leave for a flight, connecting to an international flight, I could do nothing much.

10/10 Excellent

Joao

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minha experiência neste hotel foi simplesmente excelente! Desde a chegada até o check-out, fui muito bem atendido por uma equipe atenciosa e profissional, sempre disposta a ajudar com um sorriso no rosto. A infraestrutura do hotel é impecável, com áreas comuns bem cuidadas, quartos espaçosos, confortáveis e silenciosos. A limpeza estava sempre impecável, tanto nos quartos quanto nas áreas compartilhadas. Outro ponto de destaque foi a acessibilidade: o hotel é muito bem adaptado, com rampas, elevadores eficientes e sinalizações claras, o que garantiu conforto e segurança para todos os hóspedes. O café da manhã também merece elogios, com uma grande variedade de opções frescas e saborosas, agradando a todos os gostos. A localização estratégica facilita o acesso a pontos turísticos, restaurantes e serviços, tornando a estadia ainda mais prática e agradável. Sem dúvida, um local que recomendo e que pretendo retornar em futuras viagens!
Stayed 3 nights in Apr 2025

10/10 Excellent

Zuleica

Stayed 3 nights in Apr 2025

4/10 Poor

valmir Junior

Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

JOSE

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Tudo dentro dos padrões, dispensa cometários

Excelente, recomendo a todos.
Stayed 1 night in Apr 2025

10/10 Excellent

Luísa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel impecável

Perfeita, do atendimento no check in até a saída no checkout, atendimento, limpeza, colchões, lençóis e colchas confortáveis, café da manhã muito variado, muito top o hotel, retornarei e recomendo
Stayed 2 nights in Apr 2025

10/10 Excellent

REGINALDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

rafael

Stayed 2 nights in Apr 2025

10/10 Excellent

Eduardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Cesar Leonardo

Stayed 1 night in Apr 2025

10/10 Excellent

Fabio

Stayed 1 night in Mar 2025

10/10 Excellent

Orosimbo

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025