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Majestic Ponta Negra Beach

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Majestic Ponta Negra Beach

Outdoor pool, pool umbrellas, sun loungers
Exterior
Exterior
Property amenity
Breakfast, lunch, dinner served; French cuisine

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
Av. Eng. Roberto Freire 3800, Ponta Negra, Natal, RN, 59090-000
  • Craft Fair of Ponta Negra
    1 min walk
  • Artesanato Villarte Shops
    5 min walk
  • Dunes Park
    7 min walk
  • Natal (NAT-Governador Aluizio Alves Intl.)
    61 min drive

Room options

View all photos for Suite, 1 Queen Bed, Balcony, Oceanfront

Suite, 1 Queen Bed, Balcony, Oceanfront | Minibar, in-room safe, laptop workspace, soundproofing

Suite, 1 Queen Bed, Balcony, Oceanfront

  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, Oceanfront

Deluxe Room, 1 Double Bed, Non Smoking, Oceanfront | Minibar, in-room safe, laptop workspace, soundproofing

Deluxe Room, 1 Double Bed, Non Smoking, Oceanfront

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Partial Ocean View

Minibar, in-room safe, laptop workspace, soundproofing

Deluxe Room, 2 Double Beds, Non Smoking, Partial Ocean View

  • 269 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Oceanfront

Minibar, in-room safe, laptop workspace, soundproofing

Deluxe Room, 2 Double Beds, Non Smoking, Oceanfront

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Accessible, Balcony

Minibar, in-room safe, laptop workspace, soundproofing

Suite, 1 Queen Bed, Accessible, Balcony

  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Minibar, in-room safe, laptop workspace, soundproofing

Superior Room, 2 Double Beds, Non Smoking

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite With Sea View

Minibar, in-room safe, laptop workspace, soundproofing

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Apartment Deluxe With Sea View

Minibar, in-room safe, laptop workspace, soundproofing

Apartment Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Apartment Deluxe With Side Sea View

Minibar, in-room safe, laptop workspace, soundproofing

Apartment Deluxe With Side Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Apartment Super With Sea View

Minibar, in-room safe, laptop workspace, soundproofing

Apartment Super With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

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Exterior

Serhs Natal Grand Hotel & Resort

Pool
Hot Tub
All inclusive
Spa
4.4 out of 5, Excellent, (1050)
The price is $108
per night
$113 total
includes taxes & fees
Dec 9 - Dec 10
Serhs Natal Grand Hotel & Resort

About this property

Majestic Ponta Negra Beach

5-star hotel in Ponta Negra
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite.
Majestic Ponta Negra Beach offers 139 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas and include desk chairs. A pillow menu is available. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, bathrobes, and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Majestic Ponta Negra Beach features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms. This luxury hotel also offers a terrace, an arcade/game room, and multilingual staff. Parking is available onsite for a surcharge.

Majestic Ponta Negra Beach is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
La Brasserie de la Mer - This brasserie specializes in French cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (BRL 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • La Brasserie de la Mer

Things to do

  • 24-hour gym
  • Arcade/game room
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: BRL 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Premier Majestic
Best Western Premier Majestic Hotel
Best Western Premier Majestic Hotel Ponta Beach Negra
Best Western Premier Majestic Ponta Negra Beach
Best Western Premier Majestic Ponta Negra Beach Hotel
Majestic Ponta Negra Natal
Majestic Ponta Negra Beach Hotel
Majestic Ponta Negra Beach Natal

Majestic Ponta Negra Beach Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 611 out of 868 reviews" "
Rating 8 - Good. 204 out of 868 reviews" "
Rating 6 - Okay. 36 out of 868 reviews" "
Rating 4 - Poor. 10 out of 868 reviews" "
Rating 2 - Terrible. 7 out of 868 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Margarete

Traveled with family
Stayed 2 nights in Jun 2024

10/10 Excellent

Alejandro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
Good business hotel with comfortable rooms and great staff. Little things let it down like the complimentary water and teabags in the room not being replenished. Good underground parking. Some rooms at the front of the hotel can be noisy due to the traffic outside.
Stayed 5 nights in Apr 2024

10/10 Excellent

CHENYANG

Stayed 1 night in Apr 2024

4/10 Poor

Juliana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Lieverson

Disliked: Cleanliness, amenities, property conditions & facilities
Internet doesn’t work and room has a leaking. Talked to staff, nothing happened.
Stayed 3 nights in Jan 2024

10/10 Excellent

Kassius

Stayed 1 night in Jan 2024

10/10 Excellent

Charles H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gold and crystal
A few bumps on the road at check in, but the attentiveness of the staff smoothed things nicely. The decor is unusual and makes a nice change
Stayed 1 night in Sep 2023

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with wonderful staff
Beautiful hotel, great location but what really made our stay exceptional was the staff. Every member of the team, from the cleaners to the managers were very professional and friendly. In particular, we would like to mention the bellhop Alexandre, who was so genuinely helpful and friendly, it really made it feel welcoming returning to the hotel every day.
Stayed 2 nights in Jul 2023

6/10 Okay

carla

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
We got back to the hotel late at night after a busy day to find our room locked. Staff said I had only booked for 4 nights so they had to lock. I showed my 5 nights reservation and the door was unlocked. Just to find our room that had not been clean. Very stressful situation. We asked for clean towels. Mistakes like this should not happen in a 5 star hotel. Asked for a drink and they had already closed the bar? At 9:00 pm?. Will not stay there again.
Stayed 5 nights in Apr 2023

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é de uma beleza extraordinária, muito bem decorado. É um luxo .
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service. Will stay there again
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2020

8/10 Good

Adriana, Recife

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precisa melhorar na questão de café da manhã . Colocar bolo de chocolate e não pequenos pedaços de bolo, Danone , ovos também estava faltando no último dia de hospedagem . A questão da limpeza , sai diversas vezes e quando voltava o quarto não estava arrumado . Estrutura excelente . E atendimento nota 10 . Voltaria mais vezes
Stayed 3 nights in Oct 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2020

8/10 Good

Raquel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the hotel except... 1. wifi issues that were never resolved. 2. The drainage in the shower and sink were terrible. Apparently they do this on purpose so you don't waste water. But it was brutal. Five minutes into the shower and the water was ankle deep and overflowing. 3. They nickel and dime you. Pool towels come at a charge of 5 reais. I think that's ridiculous. It's their pool. Just give me a towel to use. 4. The pool is teeny. 5. It's further from the beach than I would've liked.
Stayed 5 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
luxury
great location and amenities
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Martin, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Friendly and very helpful staff. Room made up every day. Excellent breakfast.
Stayed 15 nights in Jun 2017

8/10 Good

Sebastian, buenos aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good.
Everything was ok. Personal very professional and committed. Only "issue" is a restaurant with live music just crossing the street, little bit noisy.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Majestic Hotel, Ponte Negra
I had an excellent stay. Arrived at midnight and the reception desk was open. The receptionist spoke English all very helpful. The room was lovely, and very clean. The air on worked well. Breakfast was amazing. Overall, could not fault the hotel.

8/10 Good

Lidia, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good option for this area
The hotel is very clean and we enjoyed our stay here. It's difficult to compare it since we have only stayed at this place in Natal. Some pros and cons listed below. Overall, our stay was a very pleasant one. If you go to Natal, make sure you either change your money to local currency in advance or find a place (Banco de Brasil) to use your debit card. Most ATM machines (will not accept your Visa or MasterCard debit card).

8/10 Good

DEMETRIS, cy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Clean beautiful rooms, excellent location and very polite staff.