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Thompson Nashville, by Hyatt

4.5 star property

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Exterior
Reception
Lobby
Suite (Penthouse) | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
401 11th Ave S, Nashville, TN, 37203
  • Bridgestone Arena
    ‪12 min walk‬
  • Broadway
    ‪13 min walk‬
  • Music City Center
    ‪14 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, View (Accessible Shower, Neighborhood)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible, View (Accessible Shower, Neighborhood)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Neighborhood)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, View (Neighborhood)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Penthouse)

Suite (Penthouse) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite (Penthouse)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, View (Accessible Shower, Neighborhood)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Accessible, View (Accessible Shower, Neighborhood)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, View (Neighborhood)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Double Beds, View (Neighborhood)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Accessible (Shower)

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Corner (Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Accessible, Corner (Shower)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Double Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Corner

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Corner

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Accessible (Shower)

Studio Suite, Accessible (Shower) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Studio Suite, Accessible (Shower)

  • 574 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Thompson)

Suite (Thompson) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite (Thompson)

  • 764 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible (Shower)

  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

City view

Room, 2 Double Beds, City View

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

City view

Room, 1 King Bed, City View

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Suite

  • 764 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Thompson Nashville, by Hyatt

4.5-star hotel in Downtown Nashville
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and 24-hour room service.
Thompson Nashville, by Hyatt offers 224 accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. Premium satellite television is provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include microwaves.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a 24-hour fitness center, a library, and multilingual staff. Parking is available onsite for a surcharge.

Thompson Nashville, by Hyatt is a smoke-free property.

Full breakfasts are available for a surcharge.
LA Jackson - This rooftop bar serves light fare only.
The Marsh House - This restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Open daily.
Killebrew - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee: USD 10 to 40 for adults and USD 10 to 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Killebrew
  • LA Jackson
  • The Marsh House

Things to do

  • 24-hour gym
  • Golf
  • Library

Family friendly

  • In-room crib
  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.19 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 40 for adults, and USD 10 to 40 for children
  • Valet parking fee: USD 65 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Thompson Nashville Hotel

Thompson Nashville, by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 762 out of 1001 reviews
Rating 8 - Good. 159 out of 1001 reviews
Rating 6 - Okay. 48 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
The Thompson is one of my Nashville go-to options. The staff is always so friendly, plus I love the rooms, the restaurants, and even the bath products =)
Stayed 1 night in Nov 2024

10/10 Excellent

Aysin

Stayed 3 nights in Nov 2024

10/10 Excellent

Brandi L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Tobi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Rick

Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice hotel. But not a great value for the price. Had to ask to have our room freshened up. Staff was average
Stayed 2 nights in Oct 2024

10/10 Excellent

Leigh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect spot in town but not in the middle of the noise.
Stayed 1 night in Oct 2024

10/10 Excellent

Lynn Isobel Gilchrist, Perth

Traveled with partner
Everyone was super- friendly from the checkin staff ( Nicola) to the cleaning staff I will return . Lovely hotel and great area
Stayed 3 nights in Oct 2024

10/10 Excellent

Harold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with great amenities in a very good location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Adrian

Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

Stacey

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that you didn't have to leave the property to have a great time. The rooftop bar and restaurant on the first floor is amazing!
Stayed 2 nights in Oct 2024

10/10 Excellent

Frank, Big Bend

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Cassie

Stayed 6 nights in Sep 2024

10/10 Excellent

Caroline

Stayed 3 nights in Sep 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

casey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Qwanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Taylor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misleading price listing
Had to pay an additional $180 for an occupancy fee when arrived and $60 for overnight parking.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kavid was great
Kavid at the front desk was great at check in The blonde (younger) girl at the front desk on Wed night around 7pm was unfriendly and seemed annoyed by us asking for our commentary glass of champagne. She embarrassed us and didn’t care. Rude!
Stayed 3 nights in Aug 2024