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Thompson Nashville, by Hyatt

4.5 star property

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Enjoy al fresco dining with a city view from this outdoor seating area.
Creator video
Relax in a stylish room with a large bed, desk, and city view.
Experience the hotel's unique curved facade and enjoy convenient dining at the on-site restaurant.
Welcome to our lobby, where a long reception desk and elegant lighting fixture create a warm atmosphere, complemented by a comfortable seating area and a well-stocked bookshelf.

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet friendly

Explore the area

Map
401 11th Ave S, Nashville, TN, 37203
  • Broadway
    ‪11 min walk‬
  • Bridgestone Arena
    ‪12 min walk‬
  • Music City Center
    ‪14 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Accessible Shower, Neighborhood)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible (Accessible Shower, Neighborhood)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Neighborhood)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Neighborhood)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Penthouse)

Suite (Penthouse) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite (Penthouse)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Accessible Shower, Neighborhood View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (Accessible Shower, Neighborhood View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Neighborhood View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (Neighborhood View)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Accessible Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (Accessible Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner (Accessible Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Corner (Accessible Shower)

  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Corner

8.4 out of 10
Very good
(5 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Accessible (Shower)

Studio Suite, Accessible (Shower) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Studio Suite, Accessible (Shower)

  • 574 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed

9.8 out of 10
Exceptional
(24 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Thompson)

Suite (Thompson) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite (Thompson)

8.0 out of 10
Very good
(1 review)
  • 764 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible (Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

City view

Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

City view

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(5 reviews)
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Suite

  • 764 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Thompson Nashville, by Hyatt

4.5-star hotel in Downtown Nashville
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and 24-hour room service.
Thompson Nashville, by Hyatt offers 224 accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. Premium satellite television is provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include microwaves.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a 24-hour fitness center, a library, and multilingual staff. Parking is available onsite for a surcharge.

Thompson Nashville, by Hyatt is a smoke-free property.

Full breakfasts are available for a surcharge.
LA Jackson - This rooftop bar serves light fare only.
The Marsh House - This restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Open daily.
Killebrew - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee: USD 10 to 40 for adults and USD 10 to 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Killebrew
  • LA Jackson
  • The Marsh House

Things to do

  • 24-hour gym
  • Golf
  • Library

Family friendly

  • In-room crib
  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.19 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 40 for adults, and USD 10 to 40 for children
  • Valet parking fee: USD 65 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Thompson Nashville Hotel

Thompson Nashville, by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 759 out of 1006 reviews
Rating 8 - Good. 160 out of 1006 reviews
Rating 6 - Okay. 54 out of 1006 reviews
Rating 4 - Poor. 22 out of 1006 reviews
Rating 2 - Terrible. 11 out of 1006 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 5 nights in Apr 2025

10/10 Excellent

Kent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

lynne a

Traveled with partner
Liked: Amenities
No drawers for clothes, no hooks to hang clothes, towels and no fan in the bathroom
Stayed 3 nights in Apr 2025

10/10 Excellent

Tammy

Stayed 1 night in Mar 2025

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Traveled with group, Traveled with partner
Liked: Amenities
Staff was great, close to everything. Great location. Quiet at bed time with no outside noise
Stayed 3 nights in Mar 2025

10/10 Excellent

Staci

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

shannon

Stayed 3 nights in Mar 2025

10/10 Excellent

BOADY

Stayed 5 nights in Mar 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Zayra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Chance

Stayed 1 night in Mar 2025

2/10 Terrible

BALKAR

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude front desk staff. I would look into hotels like the W as they have nicer rooms and much friendly front desk staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Khashayar

Liked: Cleanliness
Stayed 3 nights in Mar 2025

6/10 Okay

Liesel

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
If you’re looking for a family friendly hotel, this is definitely not it. Still waiting for an invoice from my stay, which I have requested twice. Location is great and valet was very quick.
Stayed 2 nights in Mar 2025

10/10 Excellent

Austin

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Absolutely wonderful & relaxing stay! Will return!
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing team at the front desk and concierge team. Huge shout out to Paris and Megan for their hospitality!
Stayed 1 night in Mar 2025

10/10 Excellent

Somali

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Amazing stay. Customer service is awesome! Gym is awesome! Water stations and glass karafe in the room is awesome! Peloton bikes (2), Peloton rower, lovely gym with an urban view, spring water. Just wish the spring water was in glass bottles. Right now, plastic with no recycling. Wish their bath amenities didn’t have color and was like rest of the ambiance. Overall, awesome stay. Looking to see glass bottles for spring water and organic/eco bath amenities. We’ll be back.
Stayed 3 nights in Mar 2025

10/10 Excellent

Derrek

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Carrie

Stayed 3 nights in Mar 2025

10/10 Excellent

Derek

Stayed 2 nights in Mar 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Latoya

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
My room was dated .
Stayed 2 nights in Mar 2025

10/10 Excellent

Trevor

Stayed 1 night in Mar 2025

10/10 Excellent

Devin

Stayed 1 night in Mar 2025