See all properties

The Capitol Hotel Downtown, Ascend Hotel Collection

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Capitol Hotel Downtown, Ascend Hotel Collection

Lobby
Exterior
Room, 1 King Bed, Non Smoking (Upgrade) | Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Property amenity

Reviews

7.4 out of 10

Good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Laundry
  • Parking available

Explore the area

Map
711 Union Street, Nashville, TN, 37219
  • Tennessee State Capitol
    4 min walk
  • Printer's Alley
    6 min walk
  • Fifth + Broadway
    6 min walk
  • Nashville, TN (BNA-Nashville Intl.)
    15 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Accessible, Non Smoking

  • 310 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Cambria Hotel Nashville Midtown

Free WiFi
Restaurant
Air conditioning
Gym
4.5 out of 5, Wonderful, (500)
The price is $103
per night
$125 total
includes taxes & fees
Dec 11 - Dec 12
Cambria Hotel Nashville Midtown

About this property

The Capitol Hotel Downtown, Ascend Hotel Collection

Hotel in Downtown Nashville
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
The Capitol Hotel Downtown, Ascend Hotel Collection offers 100 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and limo/town car service. This business-friendly hotel also offers a fitness center, a vending machine, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Capitol Hotel Downtown, Ascend Hotel Collection has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10:00 AM.
Craft Bar and Bistro - This cocktail bar serves dinner and light fare. Guests can enjoy drinks at the bar.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craft Bar and Bistro

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 30.00 per day
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

The Capitol Hotel Downtown, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 378 out of 1151 reviews" "
Rating 8 - Good. 341 out of 1151 reviews" "
Rating 6 - Okay. 219 out of 1151 reviews" "
Rating 4 - Poor. 117 out of 1151 reviews" "
Rating 2 - Terrible. 96 out of 1151 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Carla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great , helpful and so friendly and accommodating. Room was modern and clean. Complimentary breakfast was good. Location was in walking distance of many food options and 15 minute walk to broadway.
Stayed 3 nights in Aug 2024

10/10 Excellent

Da-Juan, Plymouth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome customer service. Would definitely return
Stayed 3 nights in Aug 2024

10/10 Excellent

Midori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful!
Stayed 1 night in Aug 2024

4/10 Poor

Jared

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
This property had some ups and downs. I felt like an inconvenience to the staff when checking in. And I was told they could do nothing to match the lower price of my roof, as it had dropped about $30 a night between when I booked and arrived. This despite showing the staff the choice hotels policy on price matching. The valet staff were pleasant. The hotel is on the north side of downtown and an uphill walk from broadway. It did not feel unsafe but definitely in a less maintained part of downtown. The room was updated to be a more modern choice but noise and sounds from adjoining rooms was hard to ignore. Biggest complaint was the bath towels were pretty small and I think prisons have softer options. Breakfast was reasonable but nothing amazing. In hindsight spending another $30-40 a night for the nearby hotels would have been worth it.
Stayed 2 nights in Aug 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Andrea

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazingly friendly and the cleaning staff were very quick. Elisa tending the bar was fun, friendly and gave us excellent recommendations on where to go in town. We enjoyed our stay and would gladly stay again.
Stayed 5 nights in Aug 2024

6/10 Okay

Thomas

Traveled with family and small children
Disliked: Staff & service
The property was in a pretty convenient location. The air conditioning units need to be updated or cleaned, the woman who works the breakfast room on 2nd floor needs people skills! She was very rude! The rest of the staff was awesome, the front desk, the valet, all top notch!
Stayed 5 nights in Aug 2024

6/10 Okay

Analia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Arleen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never stay here again. Clean staff were rude and the noise makes it impossible to sleep. Also its at the top of the hill. Not a good walk back from the strip.
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to Deep Tropics
I took off one star just because the AC didn’t seem like it was working properly, it kept cutting off once the sun started coming up. Other than that the room was just what we needed for a weekend stay in Nashville. Walking distance to many things & it felt safe. The front desk staff and valet were extremely nice.
Stayed 2 nights in Aug 2024

4/10 Poor

Martin

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The hotel is more like a motel Entry through the garage via elevator felt a little unsafe, room was clean but very small, airconditionjng unit noisy and cold air blew direct in to the bed which made it near impossible to sleep, hotel pictures and website are not a true representation of this “motel”
Stayed 4 nights in Aug 2024

10/10 Excellent

Hayley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly staff and good sized clean hotel rooms
Stayed 3 nights in Aug 2024

4/10 Poor

Andrew

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures show that’s it’s a really nice place and it’s a dump
Stayed 4 nights in Aug 2024

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service
loved the bar
Stayed 2 nights in Aug 2024

2/10 Terrible

Dustin

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Vanessa Saliba

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and very friendly staff
Stayed 3 nights in Aug 2024

8/10 Good

Devi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
Room was just decent but structure was awful. Breakfast served in paper plates.
Stayed 4 nights in Jul 2024

4/10 Poor

Anna

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Yolanda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love this space it was walking distant to my event host location. Easy in and out and the staff was very kind to me.
Stayed 3 nights in Aug 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nashville stay
Excellent stay & wonderful staff. My only recommendation would be a more comfortable bed. Woke up with backaches. :/
Stayed 4 nights in Aug 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
No
Stayed 1 night in Aug 2024