A 24-hour fitness center, self parking, and a seasonal outdoor pool are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, concierge services and barbecue grills are onsite. Each apartment features a kitchen with a refrigerator and an oven, plus a dryer and a flat-screen TV with digital channels. A dining area, an electric kettle, and a hair dryer are among the other amenities available to guests. Housekeeping is available on request.
Sonder at Village 21 offers 14 air-conditioned accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, separate dining areas, and cookware/dishes/utensils.
Bathrooms include bathtubs or showers and complimentary toiletries. 40-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.
Recreational amenities at the aparthotel include a 24-hour fitness center and a seasonal outdoor pool.
Sonder at Village 21 features a 24-hour fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. This Nashville aparthotel also offers barbecue grills, concierge services, and an elevator. Onsite parking is available (surcharge).
Sonder at Village 21 is a smoke-free property.
Languages
English, French, Spanish
Property amenities
Pool/Spa
Seasonal outdoor pool
Internet
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (USD 20 per night)
Family friendly
Free crib
Kitchen
Cookware, dishware, and utensils
Electric kettle
Full-sized refrigerator/freezer
Oven
Toaster
Bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Shampoo
Towels provided
Living spaces
Separate dining area
Entertainment
40-inch flat-screen TV with digital channels
Streaming services
Outdoor areas
Barbecue grill
Laundry
Dryer
Laundry detergent
Comfort
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
Elevator (36 inch wide door)
Smoke-free property
Services and conveniences
Concierge services
Housekeeping (on request)
Virtual front desk
Things to do
24-hour gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
14 units
Housekeeping (on request)
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in
Access methods
Access code, private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Self parking fee: USD 20 per night
Housekeeping fee: USD 76 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The seasonal pool will be open from June to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Sonder at Village 21 Nashville
Sonder at Village 21 Aparthotel
Sonder at Village 21 Aparthotel Nashville
Sonder at Village 21 Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 392 out of 767 reviews" "
10 - Excellent
392
Rating 8 - Good. 193 out of 767 reviews" "
8 - Good
193
Rating 6 - Okay. 94 out of 767 reviews" "
6 - Okay
94
Rating 4 - Poor. 48 out of 767 reviews" "
4 - Poor
48
Rating 2 - Terrible. 40 out of 767 reviews" "
2 - Terrible
40
8.6/10
Cleanliness
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Jendayi
Traveled with group
Oct 14, 2024
Liked: Amenities
Disliked: Cleanliness
There were roaches and when I sent it to the chat with us agent it was not properly addressed at all.
This was my second stay at this property. The first one was more enjoyable. To no fault of the property we had very loud neighbors above us. The property was notified and they advised they sent the people warning about their noise level. I can’t say it solved the problem. The hallways were quite worn and looked dirty. The chairs around the pool area are in desperate need of replacement. The unit itself is nicely appointed and served our needs. The only thing we thought was funny was the lack of shelving in the shower. Any soaps or shampoos/etc had to put on the shower floor or taken out of the shower when you were done. The neighborhood is moderately quiet for a city. The typical sirens and traffic noise throughout the night. It is very close to Vanderbilt and a cheap Uber down to Broadway. Overall a fine place to stay, but with a little effort it could be a great one.
Chris
Stayed 6 nights in Oct 2024
6/10 Okay
Massimo
Traveled with group
Oct 11, 2024
Inconsiderate customer service not to mention there was no on site person to help with any needs for our room. We called to get towels and they said it could take up to 24 hours to receive them.
Massimo
Stayed 2 nights in Sep 2024
6/10 Okay
Douglas
Business traveler
Oct 8, 2024
Step over the garbage and it's ok
Inside property was clean, outside was pretty gross... Discarded food and trash everywhere. Room for did not close all the way. Internet did not work first day. Had tried to get a refund when my itinerary changed. Told no refunds. What hotel does not give refunds over a month in advance?
Douglas
Stayed 3 nights in Oct 2024
10/10 Excellent
Debra
Oct 3, 2024
Liked: Cleanliness, room comfort
Great stay in Nashville
Great apartment located 10 minutes from downtown Nashville and all that wonderful country music! Parking downtown is expensive so we left our car in the parking garage and took Lyft back & forth - so easy and much cheaper! The apartment had everything we needed for our 4 night stay - cooking utensils, plates, bowls, cups, utensils and even a washer & dryer! Bring your own laundry detergent. The building is very quiet but we heard the occasional sirens down on the streets. We’d stay there again. There were a few restaurants and coffee close by!
The spaciousness was nice! The amenities were fantastic!
Bently
Stayed 1 night in Oct 2024
6/10 Okay
Kristen
Business traveler, Traveled with partner
Oct 2, 2024
Liked: Amenities
Disliked: Cleanliness
The property is located in a lovely convenient area, the unit is nicely laid out and modern however the hallways (stained carpet) and the individual unit was not clean (bathroom, towels and living room rug).
Kristen
Stayed 3 nights in Sep 2024
8/10 Good
Benjamin
Traveled with group
Oct 2, 2024
Liked: Amenities
Easy property to stay at with easy booking and location. Bus stop is right outside and it is walkable to Broadway, Midtown and Belmont areas. Weather was rainy but we were able to sit around pool area one evening. Pool is shallow and needed a bit of a cleaning. Gym had the standard equipment and was in decent shape. Overall good spot for the price.
This building is very walkable to local shops, dining, and parks. I loved having an apartment for my stay and not just a hotel room. Having a washer and dryer is so helpful and convenient. The parking lot situation was unclear.
Elizabeth
Stayed 4 nights in Sep 2024
8/10 Good
Brendan
Sep 26, 2024
Liked: Cleanliness, room comfort
Overall good but had no shower gel and no place in the shower to hold the soap.
Brendan
Stayed 3 nights in Sep 2024
8/10 Good
Chelsea
Sep 25, 2024
Liked: Cleanliness, amenities
Room was easy to check into, was in a cute area, with lots of shops to explore. The building carpets aren’t in great condition, and the room was definitely not as clean as it could be. Looked like drink stains and sticky residue on the counter. Pull out couch was awful to sit on so can only imagine if someone would have to sleep on it.
But overall the price was good for what you get and the stay was enjoyable. I would stay again.
Easy to move around. Everything is walking distance.
RAMON JESUS
Stayed 4 nights in Jun 2024
8/10 Good
Verified traveler
Business traveler
Sep 21, 2024
Liked: Cleanliness, room comfort
Great stay
Sonder was nice. There were updates needed like the hallway carpet was pretty gross. Once inside the unit, it was super nice.
There was mold in the conditioner so maybe bring your own but the unit was really nice.
We really liked the place. Very clean, quiet & easy to access with the codes given to us. Having codes to enter made us feel safe & secure & we had no issues with that. We would definetely book here again.
Roach infestation, terrible management took over an hour to get my problem resolved and cancellation and refund.
D.J.
Stayed 3 nights in Sep 2024
10/10 Excellent
Clare
Sep 19, 2024
Liked: Cleanliness, room comfort
Clare
Stayed 1 night in Sep 2024
10/10 Excellent
Pamela
Business traveler
Sep 19, 2024
Liked: Cleanliness, amenities, room comfort
Pamela
Stayed 1 night in Sep 2024
2/10 Terrible
Neil
Sep 19, 2024
Nice room, don't stay if coming by car.
The rooms are pleasant, the pool so freezing cold (even in direct sunlight) that when we went to use it we were not the only ones to stick a toe in and start to shiver.
But the parking arrangement. Awful. This could be excellent - it has a car park right under the building. But the admin from Sonder is shockingly bad. Firstly, they keep sending you emails saying "fill in this form with your car details to stop it being towed". You fill in the form. The next day they email you to tell you to complete the form. You fill it in again. And then they email you to tell you to complete the form. So you ask them what is going on, and they tell you to complete the form. You use live chat who (in a bored and exasperated manner) tells you eventually that the car is registered - THEN overnight you get an email telling you to complete the form and a threat that they will tow your car if it is not filled in. No one on site to talk to at all other than cleaners (office unmanned). We went down twice a day to check the car hadn't been towed. And I almost forgot (this was 3/5 when I started), it's 1/5 - they insist you download an app. Avoid SONDER - useless customer service and an app. Happy you asked for a review now are you?
No one to speak to with issues when they arose the car park was so smelly should advertise that the pool is not heated
Stephen
Stayed 7 nights in Sep 2024
10/10 Excellent
Verified traveler
Traveled with group
Sep 16, 2024
Liked: Cleanliness, amenities, room comfort
Verified traveler
Stayed 3 nights in Sep 2024
6/10 Okay
Verified traveler
Sep 15, 2024
Doesn't look like the pictures.
It was run down and didnt look like the pictures. The carpet was stained and the couch also had stains. There was a weird noise when we turned the air conditioner on each night. The pool area also looked like it needed a little attention. It needs to be refreshed, fresh coat of paint, maintenance of over all property. The halls smelled pretty musty too.
OMG what is there NOT to like about this place. We loved the ease of transportation (bus stop right in front) for downtown #7. Dining options within walking distance. The place was perfect with the amenities of home. We had a 2b/2b with balcony. Loved sitting on balcony in the morning before starting our adventures and after a perfect day of sightseeing. Definitely will reserve at Sonder 21 on our next visit.
Barbara Ann
Stayed 5 nights in Sep 2024
10/10 Excellent
Alison
Traveled with family
Sep 14, 2024
Liked: Cleanliness, room comfort
Great place.
It’s a great place to stay mins from boardway. Comfy and lots of room for everyone. Definitely will be staying again.