Sheraton Grand Nashville Downtown

4.0 star property

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Photo gallery for Sheraton Grand Nashville Downtown

View from property
Exterior
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Laundry
  • Pet friendly

Explore the area

Map
623 Union St, Nashville, TN, 37219
  • Tennessee State Capitol
    ‪3 min walk‬
  • Printer's Alley
    ‪5 min walk‬
  • Fifth + Broadway
    ‪5 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪15 min drive‬

Room options

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Club Suite, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Sheraton Grand Nashville Downtown

4-star hotel in Downtown Nashville
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and valet parking. Change of towels is available on request.
Sheraton Grand Nashville Downtown offers 482 accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. 47-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. Event facilities measuring 9143 square feet (849 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a library, and gift shops/newsstands. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.

Sheraton Grand Nashville Downtown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
The Library Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Skye Lounge - Onsite rooftop bar. Open select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 55 per night)
  • Valet parking on site (USD 73 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: USD 20 to 30 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Skye Lounge
  • The Library Bar

Things to do

  • Bicycle rentals
  • Gym
  • Karaoke
  • Library
  • TV in common areas

Family friendly

  • Free crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • Conference center (9,143 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (32 inches high)
  • Handrails in stairways (34 inches high)
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 28 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 per person
  • Self parking fee: USD 55 per night
  • Valet parking fee: USD 73 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Nashville Downtown
Nashville Downtown Sheraton
Sheraton Hotel Nashville Downtown
Sheraton Nashville Downtown
Sheraton Grand Nashville Hotel
Nashville Sheraton
Sheraton Nashville
Sheraton Grand Nashville Downtown Hotel
Sheraton Grand Nashville
Nashville Sheraton
Sheraton Nashville
Sheraton Grand Nashville Downtown Hotel
Sheraton Grand Nashville Downtown Nashville
Sheraton Grand Nashville Downtown Hotel Nashville

Sheraton Grand Nashville Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 93 out of 131 reviews
Rating 8 - Good. 27 out of 131 reviews
Rating 6 - Okay. 8 out of 131 reviews
Rating 4 - Poor. 1 out of 131 reviews
Rating 2 - Terrible. 2 out of 131 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Willard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were above and beyond helping and polite. The overall stay was fantastic. Our room was excellent clean. The food was surprising, affordable, and delicious hats off to the staff to everyone there we had a wonderful stay and will definitely stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Alisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jason

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jim

Stayed 1 night in Oct 2024

8/10 Good

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Marilou

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 3 nights in Nov 2024

10/10 Excellent

Adisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel with amazing rooftop sky lounge
Stayed 1 night in Nov 2024

10/10 Excellent

Yolanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bartender Christopher was excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location to Broadway
Stayed 1 night in Nov 2024

8/10 Good

Alyse

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Logan

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica A

Liked: Cleanliness, staff & service, property conditions & facilities
Shower pressure was good, clean and I like the welcome drink was a nice tough
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. Walking distance to all the downtown sites. Easy to navigate. Felt very safe. Plus they offer the golf card rides to and from Broadway! Asher the Dasher is awesome!
Stayed 2 nights in Nov 2024

10/10 Excellent

Hollie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown, but in a quiet location. Shuttle is good too
Stayed 2 nights in Nov 2024

10/10 Excellent

Leigh Ann

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Landon

Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start with the things i didnt like because there wasnt much: 1- SHOWER IS TERRIBLE! The shower head is located at aprox 5’8” from the tub floor. And the tub isnt very wide and feels like it is uneven slanting both sides to middle of tub. The shower head has a few flow options to pick from each one worse than the other. The water pressure feels like someone is in the basement with a bicycle air pump trying to push the water through the pipes. As a big guy 5’11” 265 lbs who loves a shower to unwind and get thoroughly washed it was actually STRESSFUL To shower here. Took a long time to get fully wet and even worse it took even longer to wash the soap out of your hair (and im very close cropped hair) and off your exposed body and much worse trying to get the water out of and into the places that arent so easily accessed if you know what i mean🙂. Whoever picked the shower heads for this hotel should be retrained ***I addressed this problem with the front desk and the girl was very helpful very sympathetic and sent someone to check on the problem. They also gave me free breakfast voucher for the next day which I didn’t ask for a person from the hotel actually did go up and change the showerhead with the exact same showerhead just a new one it didn’t work shower still was terrible . 2-Due to the way, the hotel is constructed I think There should be some type of safety net attached to each Level so that no people or debris falls Down * I WOULD STAY HERE AGAIN
Stayed 3 nights in Nov 2024

6/10 Okay

Jacque

Business traveler
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason, Hoover

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and in good shape. Parking was not the easiest with a truck
Stayed 1 night in Aug 2024

10/10 Excellent

BARRY

Liked: Cleanliness, staff & service, property conditions & facilities
Great roof top bar.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Easy to find and wonderful staff
Stayed 1 night in Nov 2024

6/10 Okay

emory

Stayed 1 night in Oct 2024

10/10 Excellent

Windy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024