Sheraton Grand Nashville Downtown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Grand Nashville Downtown

Exterior
Meeting facility
Exterior
Exterior
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Laundry
    Laundry
  • Parking available
    Parking available
  • Pet friendly
    Pet friendly

Explore the area

Map
623 Union St, Nashville, TN, 37219
  • Tennessee State Capitol
    3 min walk
  • Printer's Alley
    5 min walk
  • Fifth + Broadway
    5 min walk
  • Nashville, TN (BNA-Nashville Intl.)
    15 min drive

Room options

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Club Suite, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Grand Nashville Downtown

4-star hotel in Downtown Nashville
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness center. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a snack bar/deli, a conference center, and valet parking. Change of towels is available on request.
Sheraton Grand Nashville Downtown offers 482 accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. 47-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities at this 4-star property consist of a business center and 17 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 29999 square feet (2787 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a library, and gift shops/newsstands. A complimentary area shuttle within 2 miles is available for guests. Parking is available onsite for a surcharge.

Sheraton Grand Nashville Downtown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Library Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Skye Lounge - Onsite rooftop bar. Open select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 2 mi
  • Self parking on site (USD 55 per night)
  • Valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 16 to 20 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Skye Lounge
  • The Library Bar

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • Business center
  • Conference center (29,999 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (32 inches high)
  • Handrails in stairways (34 inches high)
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 28 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from October 24 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Elevator
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 16 to 20 per person
  • Self parking fee: USD 55 per night
  • Valet parking fee: USD 65 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Nashville Downtown
Nashville Downtown Sheraton
Sheraton Hotel Nashville Downtown
Sheraton Nashville Downtown
Sheraton Grand Nashville Hotel
Nashville Sheraton
Sheraton Nashville
Sheraton Grand Nashville Downtown Hotel
Sheraton Grand Nashville
Nashville Sheraton
Sheraton Nashville
Sheraton Grand Nashville Downtown Hotel
Sheraton Grand Nashville Downtown Nashville
Sheraton Grand Nashville Downtown Hotel Nashville

Sheraton Grand Nashville Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 526 out of 1063 reviews" "
Rating 8 - Good. 255 out of 1063 reviews" "
Rating 6 - Okay. 128 out of 1063 reviews" "
Rating 4 - Poor. 81 out of 1063 reviews" "
Rating 2 - Terrible. 73 out of 1063 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donnette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our go-to hotel when visiting Nashville from So Cal. Everyone is friendly and professional, rooms are comfy and roomy. The library bar has some great food choices for a light dinner and breakfast. Absolutely love the location…close enough to Broadway that you can walk, but far enough away that you can get a quiet night’s sleep. The top floor Sky Bar gives you great views. Prices are reasonable. Zero complaints….100% satisfaction.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kirk

Stayed 1 night in Aug 2024

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and very quiet.
Stayed 3 nights in Aug 2024

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing - thank you!
Stayed 3 nights in Aug 2024

6/10 Okay

Brett

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel needs to deep cleaning and ac needs cleaning
The room smelled like mildew and had a lot of moisture in the air.
Stayed 2 nights in Aug 2024

8/10 Good

Tyler

Traveled with group
Liked: Room comfort
Location is perfect for those looking to be in the mix of downtown Nashville! After 2pm, they offer a shuttle service to the Broadway strip and it runs until approximately 11pm. Room was clean and the L-shaped couch was a nice touch for lounging in the room between activities. Food/drink at the Library restaurant was mediocre at best. 45 minutes for a club sandwich and fries to arrive and the whiskey smash was terrible. $52 a night for parking in the garage was a tad bit outrageous but I am not sure if that is the norm. All in all, not a bad place to stay.
Stayed 2 nights in Aug 2024

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton Grand Nashville is ideally located for enjoying the Lower Broadway area. A quick 10 minute walk downhill gets you to all the bars and the arena. The staff at this hotel are exceptional. We almost exclusively stay at Marriott properties and the staff here is the best I’ve ever encountered.
Stayed 3 nights in Aug 2024

10/10 Excellent

Taylor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Boanerges

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exelent than you for everything
Stayed 3 nights in Aug 2024

6/10 Okay

Fabrizio, Summit

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great , facility was clean & food options were high quality !!
Stayed 2 nights in Aug 2024

10/10 Excellent

Tara, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a perfect area with lots of cute shops, restaurants and parks near by. We read reviews about construction but we didn’t hear anything and our trip wasn’t affected at all. The room was renovated as was the front lobby. It’s an older hotel in general but well maintained and clean. Staff was friendly and helpful. Would definitely stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tonja

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alexis

Stayed 1 night in Jul 2024

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to downtown but far enough away for privacy.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
great value
Stayed 2 nights in Aug 2024

8/10 Good

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities
It’s a great place, central to the capital, and TPAC. My issue is I paid in full through Expedia, for a roll in shower / handicap room, when checking in, non were available, since this was a fully paid for room, non cancelation option, I should have been guaranteed a Handicap room / Roll in shower. Hotel staff offered a shower chair, but it did not fit the shower stall with glass doors, and the toilet was not wheel chair height, and no grab bars.
Stayed 2 nights in Jul 2024

2/10 Terrible

Dana

Stayed 1 night in Jul 2024

10/10 Excellent

Dave

Traveled with partner
The flexibility they showed
Stayed 2 nights in Jul 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
The Sky Lounge was nice but get reservation. Otherwise you may only be able to get into the bar area which is very small and not that speacial. The dining area was better.
Stayed 2 nights in Jul 2024

8/10 Good

Harwell

Stayed 1 night in Jul 2024

6/10 Okay

Mandy

Traveled with partner
Liked: Staff & service, amenities
Was expecting better than what I got. What was easy was valet. The elevators were slow. Our room door was not working properly. The ac did not work at all, and Summer in the South is sticky! Staff was nice but not too concerned about my issues. The lobby seemed congested and chaotic but was clean. The front was dirty, but the employees greeting were friendly. The lady driving the golf cart around had a friendly outgoing personality and seemed to like her job.
Stayed 1 night in Jun 2024

8/10 Good

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good walking distance to broadway.
Stayed 2 nights in Jul 2024