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Hyatt Place Nashville Brentwood

3.0 star property

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Photo gallery for Hyatt Place Nashville Brentwood

Exterior
Premium bedding, in-room safe, desk, blackout drapes
Bar (on property)
Premium bedding, in-room safe, desk, blackout drapes
Seasonal outdoor pool, open 10 AM to 10 PM, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Pool
  • Pet friendly

Explore the area

Map
202 Summit View Dr, Brentwood, TN, 37027
  • Radnor Lake State Natural Area
    ‪2 min drive‬
  • Nashville Zoo
    ‪6 min drive‬
  • Mall at Green Hills
    ‪11 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Double Beds (Specialty)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds (Specialty)

7.8 out of 10
Good
(14 reviews)
  • 405 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (Specialty)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Specialty)

8.8 out of 10
Excellent
(15 reviews)
  • 405 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Guest Room, Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Guest Room, Room, 2 Double Beds

8.4 out of 10
Very good
(51 reviews)
  • 360 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(25 reviews)
  • 405 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Guest Room, Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Guest Room, Room, 1 King Bed

8.8 out of 10
Excellent
(110 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Place Nashville Brentwood

Brentwood hotel with restaurant
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Place Nashville Brentwood offers 124 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and complimentary toiletries.

This Brentwood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hyatt Place Nashville Brentwood features a 24-hour fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and concierge services. Parking is available onsite for a surcharge.

Hyatt Place Nashville Brentwood is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Nashville Brentwood has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 8 per day; includes in/out privileges)

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,200 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive key retrieval information
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 8 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May 13 to October 01
Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Property is also known as

Brentwood Hyatt Place
Hyatt Place Brentwood
Hyatt Place Brentwood Nashville
Hyatt Place Nashville
Hyatt Place Nashville Brentwood
Hyatt Place Nashville Hotel
Hyatt Place Nashville Hotel Brentwood
Nashville Hyatt Place
Brentwood Hyatt
Hyatt Brentwood
Hyatt Place Nashville/Brentwood Hotel Brentwood
Hyatt Place Nashville Brentwood Hotel
Hyatt Nashville Brentwood
Hyatt Place Nashville Brentwood Hotel
Hyatt Place Nashville Brentwood Brentwood
Hyatt Place Nashville Brentwood Hotel Brentwood

Hyatt Place Nashville Brentwood Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 469 out of 1003 reviews
Rating 8 - Good. 246 out of 1003 reviews
Rating 6 - Okay. 138 out of 1003 reviews
Rating 4 - Poor. 95 out of 1003 reviews
Rating 2 - Terrible. 55 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheerful and friendly reception, great location and nice room
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Sanita

Stayed 2 nights in Mar 2025

2/10 Terrible

Sanita

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I decided on this property due to the reviews and because I have stayed at Hyatt properties in other cities. However, this one missed the mark on so many levels. The room overall had a dirty feel to it. The carpet was stained. The bed linen wasn't crisp and the bathroom was so tiny you literally could not turn around without bumping into something. I would NOT recommend this hotel to anyone but especially if you're traveling with someone you may not otherwise undress in front of because you will surely have to come out of the bathroom to dress after showering. There is probably less than a foot of space between the bed, shower and door (give or take). Not to mention they apparently do not have pest control as there was an infestation of lady bugs or "Asian Lady Beetles" as the General Manager corrected me on. When I first arrived and noticed there was an issue surrounding the window seal and AC unit, I immediately went down to the front desk to alert the on staff manager. She very quickly acknowledged that it was an issue and proceeded to state that they did not have any housekeeping still on staff nor did they have a vacuum. She informed me that she could send someone the next day, but never did. Later that night, she contacted me back to say she had located a vacuum and I was welcome to come down and get it to clean my room?! GIRL WHAT?!! Not to mention the breakfast is disgusting! The waffle mix tasted like something I have never tasted before. Definitely -0/10.
Stayed 1 night in Mar 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay thank you!
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Stayed 1 night in Mar 2025

6/10 Okay

Sarah

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Dallen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Tiffany

Traveled with group
Stayed 2 nights in Mar 2025

10/10 Excellent

Joshua Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The next morning there was no hot water and my family wasn't able to shower which was the whole point im stopping.
Stayed 1 night in Mar 2025

4/10 Poor

Gabriel

Traveled with family
Liked: Cleanliness, staff & service
I was disappointed in the shower curtains they used and how I had to ask to have mine replaced since it was almost a foot too long at the bottom. I’m not sure how this was missed when HK cleans the rooms regularly. The down comforters have mold inside and if you shine a flashlight through them you can see the amount of mold inside. The worse part was the lack of property management from the desk staff. The boiler went down at about 11pm one night. I reported it to the desk and they never issued an emergency work order to have plumbers come out right away. Instead they waited until the morning and kept the entire hotel without hot water for over 16 hours. No sense of urgency.

6/10 Okay

Anthony, Brooklyn

Traveled with partner
Liked: Cleanliness
The front desk staff was excellent. They were nice and helpful. The breakfast was very good. I am a Hyatt fan and I really wanted to like this place but there were a few issues. We had no hot water on the second day of our stay. This caused us to run late. The cleaning people came, we told them we would be out in 10 minutes. They said they were going upstairs. I thought that meant they would be back. They never came back and made the room. There is only one ice machine which is on the sixth floor abd we were on the 1st floor, I have stayed in many Hyatts. I will not stay in this one one again. The property cost $50 more a night to book on the Hyatt website than Expedia. I later found out that I would not receive point for my stay since I didnt book on Hyatt. The price should be the same or lower to book directly. We know that Hyatt will pay Expedia for the booking. Why is it cheaper. This makes no sense. Let me book at the same price and give me the points.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rakin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Bradley, Mishawaka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Tamara

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Poorly managed. No hot water. No food in cafe for breakfast and not even coffee available. Given a lot of excuses. Confidence in other areas were in question when the cafe was in such filthy and empty conditions. Not the type of arrangements we anticipated. I was the person who plans where the group stays, and I am embarrassed..
Stayed 2 nights in Mar 2025

6/10 Okay

Janeisha

Stayed 2 nights in Mar 2025

8/10 Good

Janeisha

Traveled with family
Liked: Property conditions & facilities
Overall stay was ok we didn’t have cold water because of the weather so we couldn’t shower or anything.

2/10 Terrible

Verified traveler

Disliked: Staff & service
They had a new cook and there was no meat the muffins were raw on top and the biscuits was still frozen no meat! The hot water to hotel went out! When you ask for something from house keeping it’s I don’t understand English! There was a lot of broken or no ice machines at all! Only one on the 6th floor
Stayed 3 nights in Mar 2025

8/10 Good

Andrea

Traveled with group, Traveled with partner
We had no hot water Saturday night nor Su day and unable to wash hands cleanly nor enjoy the full breakfast but most of all no showers 😬😬. My hotel staff suggested contacting Expedia to get a refund for the one night however, when I did the live chat, I cannot get anybody to return the chat. There isn’t a direct number for me to call. I tried to reply to an email sent from Expedia and it was returned. I really would like to speak to a representative to try to get this refund
Stayed 3 nights in Mar 2025

2/10 Terrible

Anne

Disliked: Property conditions & facilities, room comfort

No hot water for our stay

We prepaid for our one night stay in Nashville. Woke up to no hot water (we wern't informed of this at check in) which meant no shower, no hot breakfast. At least there was hot coffee to prevent a full-on riot. No refund for us (since we prepaid and booked through a third party vendor - hotels.com)... lesson learned. Will book directly next time!
Stayed 1 night in Mar 2025

4/10 Poor

Scarley

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I didn’t like that the broiler went out on 3/15 stayed out until 3/16
Stayed 2 nights in Mar 2025

2/10 Terrible

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Would like to be reimbursed for the second day of our stay. Upon returning that evening my wife and I were wanting to shower but were unable to that night any other time prior to our departure due to no hot water. This also greatly reduced our breakfast menu for the morning before we left and we had to add a stop for breakfast on our return trip. We were told that there was an issue with the boiler, can’t say I’ve ever had a stay with no hot water before
Stayed 2 nights in Mar 2025

6/10 Okay

Nanette

Traveled with group
The property is clean and quiet. I had a problem with the breakfast. The food was constantly out and when they replenished it was cold. I’ve stay her several times before but the food was not like this.
Stayed 2 nights in Mar 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2025