Ratings based on 984 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Apr 17, 2024 on Expedia
It’s ten minutes from downtown. They offer a shuttle and continue to have
reasonable pricing. We stay here every time we visit Nashville . It never disappoints.
by A verified traveler
Posted Apr 14, 2024 on Expedia
We loved having free shuttle services.
by A verified traveler
Posted Apr 11, 2024 on Expedia
The restaurant had good food.
by A verified traveler
Posted Apr 9, 2024 on Expedia
Good
by A verified traveler from cape coral
Posted Apr 8, 2024 on Expedia
So this property needs to have a little bit more convenient for as far as food choices. The snack center is awful I thought and the coffee shop was cute but they need to have more enticing, muffins and cookies and stuff that people actually want to buy some people. They were very very friendly and the restaurant needs to have better tasting food.
by A verified traveler from Caledonia
Posted Apr 7, 2024 on Expedia
Great option in downtown Nashville/Vanderbilt area, the easy and reasonably priced open air parking was a huge plus. Hotel itself met all expectations. We prepaid for the breakfast and that was definitely above average. Only suggestion would be to make sure bedding is available for rooms with pullout couches w/o having to call for it - that did take a while to arrive, and to make sure pullouts are completely free of any stains/spots on the underside cushions...
by A verified traveler
Posted Apr 4, 2024 on Expedia
Great location to the VUMC. Clean, comfy.
by A verified traveler
Posted Apr 3, 2024 on Expedia
The rooms were clean and the staff were polite and friendly. I felt safe there and will most certainly use them again when I return.
by A verified traveler
Posted Apr 1, 2024 on Expedia
Nice people. Professional.
by A verified traveler
Posted Mar 31, 2024 on Expedia
I booked this hotel thinking there was a pool, the pool was filthy and closed.
Also we had a room with bunch of kids next to us that were up till 2am every night.
The carpets in are room were stained and filthy. Definitely need to be cleaned and refreshed for your guests.
I always stay at IHG hotels as I’m a member. Just usually have alot cleaner hotel.