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Holiday Inn Franklin - Cool Springs by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Franklin - Cool Springs by IHG

Exterior
1 bedroom, premium bedding, in-room safe, desk
Interior
1 bedroom, premium bedding, in-room safe, desk
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
1738 Carouthers Pkwy, Brentwood, TN, 37027
  • CoolSprings Galleria
    ‪15 min walk‬
  • The Factory
    ‪9 min drive‬
  • Nashville Zoo
    ‪14 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, Multiple Beds

  • 360 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Dining)

Suite, 1 King Bed with Sofa bed (Dining) | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Dining)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Room, 1 King Bed, Accessible (Accessible Tub)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Accessible Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication Accessible)

Room amenity

Room, 1 King Bed, Accessible (Communication Accessible)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Communication Accessible)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Accessible (Communication Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, Multiple Beds, Accessible (Communication Accessible)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express Brentwood South - Cool Springs by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very Good, (1001)
$144 nightly
The price is $144 total
includes taxes & fees
Holiday Inn Express Brentwood South - Cool Springs by IHG

About this property

Holiday Inn Franklin - Cool Springs by IHG

3-star Brentwood hotel close to CoolSprings Galleria
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn Franklin - Cool Springs by IHG offers 106 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Brentwood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Franklin - Cool Springs by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 988 square feet (92 square meters) include conference space. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Holiday Inn Franklin - Cool Springs by IHG is a smoke-free property.

Holiday Inn Franklin - Cool Springs by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 988 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 60 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 60 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Magnuson Cool Springs
Magnuson Cool Springs Brentwood
Magnuson Hotel Cool Springs
Magnuson Hotel Cool Springs Brentwood
Holiday Inn Franklin Cool Springs Hotel Brentwood
Holiday Inn Franklin Cool Springs Hotel
Holiday Inn Franklin Cool Springs Brentwood
Holiday Inn Franklin Cool Springs
Wingate Inn Cool Springs Hotel Brentwood
Wingate Cool Springs

Holiday Inn Franklin - Cool Springs by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 515 out of 833 reviews
Rating 8 - Good. 193 out of 833 reviews
Rating 6 - Okay. 79 out of 833 reviews
Rating 4 - Poor. 22 out of 833 reviews
Rating 2 - Terrible. 24 out of 833 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kurt

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Katie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our stay was fine. We had trouble understanding the person checking us in his english was very broken. We had to leave a day early due to a family emergency and we were refused a refund due to booking with hotels.com.
Stayed 3 nights in Mar 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never enough hot water in shower.
Stayed 4 nights in Mar 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Carey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly when we checked in. Did nice job cleaning our room. Breakfast was extra nice. The chef made delicious scrambled eggs and potatoes in particular. It was appreciated. Sister thought the bed to much on top. I thought it was great for my hips. Hard for me to find a comfortable bed. Holiday In.n Express is my go-to hotel. Selection of pillow was nice as well.
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Stayed 4 nights in Mar 2025

2/10 Terrible

Helana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Stay!

The room had a strong musty odor and FOUR noticeably dirty towels were neatly folded and hung in the bathroom as if clean upon check in. There were yellow stains on the bed sheet, water in the ice bucket, and dried shampoo on the shower wall. Multiple barking dogs from 11:30p-11a checkout, no follow up from manager as promised and requested, no offer to relocate nor rectify wrongs despite my call to the front desk. My stay was for 3 nights and I could not wait to fly out. If I weren’t on crutches due to an injury and solo, I would’ve checked out early and gone elsewhere. I wish I could upload my videos. I will never stay here again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeffry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

Stay was great, even for the single night. Very convenient to lots of things in the surrounding area. Will stay again!
Stayed 1 night in Mar 2025

8/10 Good

Brynn

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice and clean room. Easy parking . However I had to wait 45 min on line to check in because only one person one working at the desk and doing other things as well.
Stayed 1 night in Mar 2025

8/10 Good

darin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were supposed to get a standard room but got a handicap room instead
Stayed 1 night in Mar 2025

6/10 Okay

Matthew

Business traveler
My only complaint is the excessive hold of the room deposit
Stayed 1 night in Feb 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jared

Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Conveniently located near shopping, restaurants and interstate, will book here again. Very accommodating staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Janet, Reelsville

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Room was clean and comfortable.
Stayed 1 night in Feb 2025

8/10 Good

James, Rockledge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel for what we needed at the time. A clean spacious room, a comfortable bed. Except for the refrigerator that froze my food on the "1" setting, everything was great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Melonee

Liked: Cleanliness, staff & service, property conditions & facilities
Overall I enjoyed it. Hot water didn't work for awhile but it eventually did. Enjoyed my stay.
Stayed 2 nights in Feb 2025

8/10 Good

Somsy

Liked: Cleanliness, staff & service, property conditions & facilities
Love the bed and pillows. Clean and comfortable like a holiday inn.
Stayed 2 nights in Feb 2025

6/10 Okay

Priscilla

Stayed 1 night in Feb 2025

6/10 Okay

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not exactly ADA approved

The good: The staff and cleanliness was great. Bed was comfortable. And Everything worked as it should. The bad: We reserved a room with a roll in shower to suit our needs. However we did not get a room with a roll in shower. We did get a room that was "accessable", but it definitely did not meet ADA guidelines. The tub being the worst part. There was only one grab handle and the floor of the tub was v shaped, both making showering difficult.
Stayed 2 nights in Feb 2025

6/10 Okay

Edward

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
There was a strong smell of food cooking that was in the entire hotel
Stayed 1 night in Feb 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not what I expected

Didn’t find the room to be exceptional, as for reviews had stated
Stayed 1 night in Feb 2025