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Holiday Inn Express Nashville Downtown - Broadway by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Nashville Downtown - Broadway by IHG

Exterior
Free daily on-the-go breakfast
Exterior
Exterior
1 bedroom, premium bedding, pillowtop beds, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pool
  • Parking available

Explore the area

Map
920 Broadway, Nashville, TN, 37203
  • Broadway
    ‪6 min walk‬
  • Bridgestone Arena
    ‪8 min walk‬
  • Music City Center
    ‪11 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Microwave

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Double Beds, Microwave

8.0 out of 10
Very good
(4 reviews)
  • 480 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

7.6 out of 10
Good
(8 reviews)
  • 480 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

8.0 out of 10
Very good
(1 review)
  • 480 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

8.2 out of 10
Very good
(11 reviews)
  • 720 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.4 out of 10
Very good
(5 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 720 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Access Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Double Beds, Accessible (Mobility, Access Tub)

8.2 out of 10
Very good
(15 reviews)
  • 480 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room

7.4 out of 10
Good
(37 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

8.4 out of 10
Very good
(8 reviews)
  • 720 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(105 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(164 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night

Holiday Inn & Suites Nashville Downtown - Broadway by IHG

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1624)
$383 nightly
The price is $383 total
includes taxes & fees
Holiday Inn & Suites Nashville Downtown - Broadway by IHG

About this property

Holiday Inn Express Nashville Downtown - Broadway by IHG

Hotel in Downtown Nashville
This smoke-free hotel features a 24-hour fitness center, a snack bar/deli, and a 24-hour business center. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, valet parking, and coffee/tea in a common area.
Holiday Inn Express Nashville Downtown - Broadway by IHG offers 287 accommodations with iPod docking stations and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Nashville hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Nashville Downtown - Broadway by IHG features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 5 meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Express Nashville Downtown - Broadway by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (10,000 square feet of space)

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 9 to May 26:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 55 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 13 to October 07
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Nashville-Downtown
Holiday Inn Express Nashville-Downtown
Nashville-Downtown Holiday Inn Express
Holiday Inn Express Nashville Downtown Hotel Nashville
Holiday Inn Express Nashville-Downtown Hotel

Holiday Inn Express Nashville Downtown - Broadway by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 840 out of 1607 reviews
Rating 8 - Good. 423 out of 1607 reviews
Rating 6 - Okay. 179 out of 1607 reviews
Rating 4 - Poor. 98 out of 1607 reviews
Rating 2 - Terrible. 67 out of 1607 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bobbi-lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Very clean.
Stayed 4 nights in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Jared

Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Joseph

Traveled with partner
Disliked: Staff & service
The first night I didn’t sleep at all due to the loud music. I contacted the front desk to find out where the music was coming from and was told it was from the hotel across the street and they have tried to get them to turn it off at night and they refuse. The second night was pretty much the same . I asked if I could get a refund since I hadn’t sleep in two days and was advised I would have to contact u and they could only give me points to get another room at a future date. I am requesting a full refund of the $692.73. We would have never stayed at this hotel if we had known about this issue which wasn’t posted anywhere on any site.
Stayed 2 nights in Mar 2025

10/10 Excellent

Krystal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walking distance from Broadway! The were super helpful at check-in, check-out, and with baggage hold.
Stayed 4 nights in Mar 2025

8/10 Good

Dale

Stayed 4 nights in Mar 2025

6/10 Okay

Mary F

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I am an IHG member, although I didn't book with them this time, so I am a fan of Holiday Inn and Suites hotels. My biggest problem was that this hotel is at 920 Broadway, which led me to believe it was close to 9th Street. It is not. The entrance is actually on 10th Street, regardless of address. I booked this thinking it wouldn't be that long a walk to 5th. It really was a walk and uphill on the way back. The hottest water in the shower was only warm, although hottest in sink was HOT. I have never had this problem at an IHG property before. Also, there was no grab bar in the shower. I thought this was a mandatory safety requirement for all showers/tubs. A better safe than sorry kind of item. Unfortunately, 2 out of 3 elevators broke during our stay and it took quite a while to get them back in service. It happens and they did have people working on them. My only disappointment was there was no sign posted at elevators that 2 were down. I waited about 10 minutes before I asked someone one staff if there was a problem. They told me they were down to 1 elevator. It seemed never to stop for floors going down. I finally took steps instead of waiting any longer. We were on the 6th floor, and I definitely got my steps in. Thank God it was finally fixed before my husband joined me for dinner. It would have been helpful if they had posted a sign at each floor so guests were aware immediately.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vicky, Cedar Hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the location. Also very clean.
Stayed 1 night in Feb 2025

6/10 Okay

Jada

Liked: Cleanliness, staff & service
The property was great for location, Broadway was about a 8 min walk. We walked a mile to the gulch as well. Breakfast was okay nothing special & but the rooms were clean!
Stayed 3 nights in Mar 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was close to everything; most were within walking distance. Staff was excellent. Very polite, friendly and extremely helpful from either getting extra towels, reserving taxis for you, giving directions and just an overall knowledge of the area.
Stayed 4 nights in Mar 2025

10/10 Excellent

Julie

This is a great location to walk to Broadway. Staff was very friendly and helpful. The continental breakfast was a big hit so much to choose from. We will for sure be staying there again when visiting Nashville.
Stayed 1 night in Mar 2025

10/10 Excellent

Nicolas A

Liked: Cleanliness
Stayed 3 nights in Mar 2025

6/10 Okay

Anthony, Wellesley

Liked: Cleanliness, staff & service
No hot water!
Stayed 2 nights in Mar 2025

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at breakfast was by far my favorite customer service
Stayed 2 nights in Feb 2025

6/10 Okay

John

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Everything was great except our toilet plugged but was fixed very quickly No bottled water in the room had to purchase separately Last night after our room was cleaned we didn’t have any bath towels, tried calling the front desk when we realized at 5 in the morning when we had to get up shower and head to the airport, no one answered the phone we had to dry off with hand towels Not enough toilet paper in the rooms had to go and get more 2 days in a row. Other than that the hotel was great Breakfast was good lots of choices and the staff were very friendly. Location is excellent for Broadway
Stayed 4 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The property was recently remodeled. The rooms were nice and clean the staff for the most part were easy to communicate with. The manager excellent to communicate with.
Stayed 4 nights in Mar 2025

4/10 Poor

rosa m

First of all,
Stayed 2 nights in Mar 2025

10/10 Excellent

Vanessa Darlene

Traveled with group
Liked: Cleanliness, amenities
The property manager was awesome, whatever you needed she made sure to get it done.
Stayed 4 nights in Mar 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service staff was absolutely amazing! They were very knowledgeable and helpful.
Stayed 3 nights in Mar 2025

8/10 Good

Jacqueline

Traveled with partner
Liked: Staff & service, amenities
Staff was great, area was perfect but they do need to upgrade the beds/mattresses
Stayed 3 nights in Mar 2025

10/10 Excellent

Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all extremely friendly. Hotel was clean and nicely updated. We were able to easily walk to all the bars and restaurants in downtown Nashville.
Stayed 4 nights in Mar 2025

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location and reasonably quiet despite being very busy and close to all night life. I’d stay again
Stayed 3 nights in Mar 2025

8/10 Good

Alba Maria Paz

Traveled with group
Liked: Cleanliness, staff & service
It was a nice place, and the staff were truly amazing. I could have brought this up, but I did not at the time, but we did notice some stains on our towels and washcloths. We did ask for more towels to avoid using the stained ones. Besides that, it was a great stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrea, Oakville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean, front desk helpful and friendly.
Stayed 2 nights in Mar 2025

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Our room could have used a little updating and the refrigerator didn't work
Stayed 1 night in Mar 2025