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Holiday Inn Express Mt. Juliet by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Mt. Juliet by IHG

Exterior
Property amenity
Interior
Exterior
Property grounds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
565 S Mount Juliet Rd, Mount Juliet, TN, 37122
  • Providence Marketplace
    ‪9 min walk‬
  • Percy Priest Lake
    ‪10 min drive‬
  • Nashville Shores Waterpark
    ‪11 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Staybridge Suites Mt. Juliet - Nashville Area by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (785)
The price is $118
per night
$140 total
includes taxes & fees
Mar 24 - Mar 25
Staybridge Suites Mt. Juliet - Nashville Area by IHG

About this property

Holiday Inn Express Mt. Juliet by IHG

Mount Juliet hotel with indoor pool
Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and dry cleaning. Housekeeping is available on request.
Holiday Inn Express Mt. Juliet by IHG offers 81 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Mt. Juliet by IHG features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 3 meeting rooms. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Complimentary uncovered self parking is available on site, along with a car charging station.

Holiday Inn Express Mt. Juliet by IHG has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping mall

Family friendly

  • Highchair
  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Mt. Juliet
Holiday Inn Express Mt. Juliet Hotel
Holiday Inn Express Mt. Juliet Hotel Mount Juliet
Holiday Inn Express Mt. Juliet Mount Juliet
Mt. Juliet Holiday Inn Express
Holiday Inn Mount Juliet
Express Mt Juliet Mount Julie

Holiday Inn Express Mt. Juliet by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 686 out of 1013 reviews
Rating 8 - Good. 211 out of 1013 reviews
Rating 6 - Okay. 67 out of 1013 reviews
Rating 4 - Poor. 19 out of 1013 reviews
Rating 2 - Terrible. 30 out of 1013 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John and Raye

Liked: Cleanliness, staff & service, property conditions & facilities
Great Value
Stayed 1 night in Dec 2024

10/10 Excellent

Nekeyta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and peaceful stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

LaTonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
From check in to check out the service was great. The hotel was clean. The rooms were spacious. There was a microwave, Keurig, and refrigerator in the room. The breakfast was delicious. The hotel is near lots of restaurants and stores. Starbucks, Papa John's, Moe's, Kroger, and other stores are in walking distance.
Stayed 2 nights in Dec 2024

10/10 Excellent

William

Stayed 1 night in Nov 2024

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place!
Stayed 2 nights in Dec 2024

10/10 Excellent

William or Delba

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They said they charged a deposit, but we didnt get a receipt and it didnt show on our bill ?,..Thnothing showing that
Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

6/10 Okay

Kim

Traveled with partner
Liked: Amenities
Staff was friendly, room was clean. The breakfast would be my only complaint, it was supposed to last until 9:30 but at 8:30 there was nothing left and they didn’t restock
Stayed 2 nights in Nov 2024

8/10 Good

JUDY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
The breakfast was great and on time every morning. My bed was made and fresh towels everyday I was there which was surprisingly nice. All the front desk greeters were pleasant to speak to. I wished the pool was open when I was there. Hopefully it is next.
Stayed 4 nights in Nov 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good experience except for desk clerk. She did not adjust her voice when my mother could not understand her. Customers appreciate employees who speak clearly and enunciate.
Stayed 3 nights in Nov 2024

8/10 Good

Joy

Stayed 1 night in Nov 2024

10/10 Excellent

KHALID

Traveled with group, Business traveler
Staff was good and rooms were cleaned
Stayed 4 nights in Nov 2024

6/10 Okay

Paulette

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service
I wish we were aware the pool was not in service. The children in our party were really looking forward to swimming
Stayed 1 night in Nov 2024

6/10 Okay

Matthew

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Was good last year, but not anymore
Glad me and my family was there only for 1 night. Last year when we stayed it was great which is why we booked it again. The lady who checked us in was super nice, the man who checked us out was polite, but hard to understand. Our room was next to the elevator, but it was nice and quiet. The shade needs to be changed, when the sun came up there were holes all in the shade so sunlight was coming in the room The beds were hard, the pillows so soft, using 2 flattened all the way down so our heads were on the mattress. The thermostat on the wall did not control the ac/heat, you had to change it manually on the unit itself. The vent in the bathroom was filthy, looked like mold inside it. Breakfast was not good. Pancakes were, but everything else was not and it was all cold. Luckily there was some fresh fruit, apples, bananas, and oranges. And on top of this the indoor pool was closed which was one of the other reasons i booked this hotel. Will be searching for a different one in the future
The vent in the bathroom, looks moldy
Stayed 1 night in Nov 2024

8/10 Good

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for a nice stay, the bed was very nice and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Tamsin

Stayed 1 night in Oct 2024

10/10 Excellent

Jerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Access is problematic.
Stayed 1 night in Nov 2024

10/10 Excellent

Chad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Breakfast!
Amazing front desk staff! They were super helpful and friendly. Room was clean and in great shape. The workout room was adequate. But the over-the-top reason to stay here is for the breakfast!! It was INCREDIBLE. A lot of variety and Melissa takes personal care to make sure you are taken care of.
Stayed 1 night in Nov 2024

10/10 Excellent

Jim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024