Ratings based on 2,018 Verified Reviews

4.4 out of 5
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Hotwire Verified Reviews
5 out of 5
by A verified traveler

Posted Apr 23, 2024 on Expedia
Very nice place for the money. Clean and very friendly staff. You have to Uber to places its in more of the business district
Comment from Hotel Management
Apr 23, 2024 by Brentwood Suites, Hotel Management
Dear Linda,Thank you for staying with us and for leaving a perfect 5 out of 5 rating of your experience! We're grateful that you chose to stay with us and that you enjoyed your stay overall. We hope to have you with us again soon.Warm regards,Brentwood Suites
5 out of 5
by A verified traveler

Posted Apr 18, 2024 on Expedia
Everything
Comment from Hotel Management
Apr 19, 2024 by Brentwood Suites, Hotel Management
Dear Muna,Thank you for choosing to stay with us and for leaving your perfect 5 out of 5 rating of your experience with us. We're grateful to know that you enjoyed your stay with us overall and we hope to have you with us again in the very near future.Warm regards,Brentwood Suites
5 out of 5
by A verified traveler

Posted Apr 16, 2024 on Expedia
It was very clean. Customer service was great.
Comment from Hotel Management
Apr 16, 2024 by Brentwood Suites, Hotel Management
Dear Luz,Thank you for staying with us and for leaving a perfect 5 out of 5 rating of your experience! We're elated that you enjoyed your stay with us overall and we hope to have you with us again in the very near future.Warm regards,Brentwood Suites
5 out of 5
by A verified traveler from Klamath Falls

Posted Apr 15, 2024 on Expedia
Even with construction going on, the room was quiet, clean and comfortable. I like the Kureg in the room with different options.
Comment from Hotel Management
Apr 15, 2024 by Brentwood Suites, Hotel Management
Dear Bobijo,Thank you for staying with us and for leaving such kind remarks. We're happy that you enjoyed your stay with us overall and that you left us a perfect 5 out of 5 rating of your experience! We look forward to hopefully having you with us again soon.Warm regards,Brentwood Suites
4 out of 5
by A verified traveler

Posted Apr 14, 2024 on Expedia
The hotel was being renovated. Very limited dining options on site but close to some good restaurants. Staff was friendly and welcoming.
Comment from Hotel Management
Apr 15, 2024 by Brentwood Suites, Hotel Management
Dear Cynthia,We appreciate you staying with us and leaving your kind 4 out of 5 rating of your experience! We're especially grateful for your compliments about our friendly staffing and we hope for the pleasure to host you again sometime in the near future.Warm regards,Brentwood Suites
3 out of 5
by A verified traveler

Posted Apr 12, 2024 on Expedia
Could not wash our clothes
Comment from Hotel Management
Apr 19, 2024 by Brentwood Suites, Hotel Management
Dear Nicholle, We do appreciate you staying with us and apologize for the shortcoming you experienced. We hope to see you again the next time you're in town.Best regards,Brentwood Suites
3 out of 5
by A verified traveler

Posted Apr 10, 2024 on Expedia
The property is being renovated which it needs. The furniture needs replacing everywhere. The laundry facility was very dirty. The bar, restaurant, and breakfast is very limited. Most of the hotel staff were friendly. The VIP gave a discount at the bar. They have discount coupons for tours which we did use. The room was large, bed old and lumpy. Hopefully it’ll be nicer once the renovation is complete.
Comment from Hotel Management
Apr 19, 2024 by Brentwood Suites, Hotel Management
Dear Patricia,We do appreciate you staying with us and apologize for the shortcomings you experienced. We do hope to see you again the next time your travels bring you our way.Best regards,Brentwood Suites
5 out of 5
by A verified traveler

Posted Apr 9, 2024 on Expedia
Best value for money. Front Desk staff helpful and pleasant.
Comment from Hotel Management
Apr 10, 2024 by Brentwood Suites, Hotel Management
Dear Janet,Thank you for staying with us and for leaving a perfect 5 out of 5 rating of your experience! We're grateful that you enjoyed your stay with us overall and that you considered us to be the best value for your money. We look forward to hopefully having you with us again.Warm regards,Brentwood Suites
3 out of 5
by A verified traveler

Posted Apr 8, 2024 on Expedia
Comment from Hotel Management
Apr 10, 2024 by Brentwood Suites, Hotel Management
Dear Margreth,We appreciate you choosing to stay with us and for leaving your rating. We hope to have you with us again soon.Warm regards,Brentwood Suites
4 out of 5
by A verified traveler

Posted Apr 8, 2024 on Expedia
Good place
Comment from Hotel Management
Apr 8, 2024 by Brentwood Suites, Hotel Management
Dear Darwin,Thank you for staying with us and for leaving your 4 out of 5 rating! We're grateful that you enjoyed your stay with us overall and we hope to have you with us again in the very near future.Warm regards,Brentwood Suites