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Best Western Franklin Inn

2.5 star property

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Photo gallery for Best Western Franklin Inn

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Pillowtop beds, in-room safe, individually furnished, desk
Exterior
Lobby
Outdoor pool
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
1308 Murfreesboro Rd, Franklin, TN, 37064
  • The Factory
    ‪5 min drive‬
  • CoolSprings Galleria
    ‪6 min drive‬
  • Carnton Plantation
    ‪9 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Pillowtop beds, in-room safe, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Pillowtop beds, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator

Pillowtop beds, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Smoking, Refrigerator

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Pillowtop beds, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Bathtub

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Pillowtop beds, in-room safe, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Pillowtop beds, in-room safe, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Baymont by Wyndham Franklin/Cool Springs

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (1174)
The price is $118
per night
$139 total
includes taxes & fees
Apr 26 - Apr 27
Baymont by Wyndham Franklin/Cool Springs

About this property

Best Western Franklin Inn

Franklin hotel with outdoor pool
Along with an outdoor pool, this hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Best Western Franklin Inn offers 132 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. Premium cable television is provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Franklin Inn features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1604 square feet (149 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Franklin Inn has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,604 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Franklin
Best Western Franklin Inn
Franklin Best Western
Best Western Franklin Hotel Franklin
Best Western Franklin Franklin
Best Western Franklin Inn Hotel
Best Western Franklin Inn Franklin
Best Western Franklin Inn Hotel Franklin

Best Western Franklin Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 626 out of 1176 reviews
Rating 8 - Good. 346 out of 1176 reviews
Rating 6 - Okay. 126 out of 1176 reviews
Rating 4 - Poor. 48 out of 1176 reviews
Rating 2 - Terrible. 30 out of 1176 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Trek

Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
This Best Western should be OUT Of BUSINESS.
Did not stay, after check in the motel had no water as a water pipe broke. We did not even take our things in. They motel referred us to Hotels. Com for a refund which they did. Next morning I recieved an email the Best Western charged my credit card $100. I now have to try to get a credit from them!
Stayed 1 night in Jan 2025

8/10 Good

Karen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jan 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

deborah, White Lake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Convenient to highway and stores. Breakfast was nice. Staff was friendly!
Stayed 1 night in Dec 2024

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 2 nights in Dec 2024

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Thank tou
Stayed 5 nights in Dec 2024

8/10 Good

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its an older hotel but has been renovated and made more modern. Clean & quiet. Staff was very nice

6/10 Okay

Jennifer L

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Thisath

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Gary, Sugar Grove

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They need to put bigger room numbers out side the doors so they can beed read from the parking lot.
Stayed 1 night in Dec 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
The front desk host was very friendly! Rooms were clean. Beds were comfortable. Breakfast was good. No complaints!
Stayed 1 night in Dec 2024

8/10 Good

Denise

Traveled with partner
Liked: Amenities, property conditions & facilities
I did like that it was close to the person that I was visiting. Getting out of the parking lot to turn left was a challenge. The traffic is really busy at all times. The staff were friendly and the rooms are clean. I would recommend this hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no soap holders in shower
Stayed 2 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Soheil, Lexington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here 3 times and come back because it’s more then halfway to our destination. The guy who is usually there says you’ve been here before, always smiling. Very nice!
Stayed 1 night in Dec 2024

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a pleasant place to stay. Beds are comfortable. Breakfast was adequate. Simple and clean.
Stayed 4 nights in Dec 2024

10/10 Excellent

Maria M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh & Clean
This hotel is pet and smoke free. This feature allows for the rooms to always smell fresh and clean.
Stayed 5 nights in Dec 2024

10/10 Excellent

Maria M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best feature of this hotel is that it’s pet free and smoke free. This is feature allows for the rooms to smell fresh and clean.
Stayed 4 nights in Dec 2024