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Best Western Franklin Inn

2.5 star property

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Photo gallery for Best Western Franklin Inn

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Pillowtop beds, in-room safe, individually furnished, desk
Reception
Exterior
Outdoor pool
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
1308 Murfreesboro Rd, Franklin, TN, 37064
  • The Factory
    ‪5 min drive‬
  • CoolSprings Galleria
    ‪6 min drive‬
  • Carnton Plantation
    ‪9 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Pillowtop beds, in-room safe, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Pillowtop beds, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator

Pillowtop beds, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Smoking, Refrigerator

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Pillowtop beds, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Bathtub

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Pillowtop beds, in-room safe, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Pillowtop beds, in-room safe, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Baymont by Wyndham Franklin/Cool Springs

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (1147)
The price is $68
per night
$80 total
includes taxes & fees
Mar 26 - Mar 27
Baymont by Wyndham Franklin/Cool Springs

About this property

Best Western Franklin Inn

Franklin hotel with outdoor pool
Along with an outdoor pool, this hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Best Western Franklin Inn offers 132 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. Premium cable television is provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Franklin Inn features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1604 square feet (149 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Franklin Inn has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,604 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Franklin
Best Western Franklin Inn
Franklin Best Western
Best Western Franklin Hotel Franklin
Best Western Franklin Franklin
Best Western Franklin Inn Hotel
Best Western Franklin Inn Franklin
Best Western Franklin Inn Hotel Franklin

Best Western Franklin Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 608 out of 1141 reviews
Rating 8 - Good. 332 out of 1141 reviews
Rating 6 - Okay. 121 out of 1141 reviews
Rating 4 - Poor. 48 out of 1141 reviews
Rating 2 - Terrible. 32 out of 1141 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great & friendly service.
Stayed 1 night in Dec 2024

8/10 Good

Saksham

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall everything was good
Stayed 3 nights in Dec 2024

8/10 Good

Dolores

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was ok, but noisy outside.
Stayed 3 nights in Dec 2024

4/10 Poor

Allison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Donald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Lenora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Florissa

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff is friendly and professional.
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice motel. Wouldn't hesitate to recommend
Well maintained. Clean, comfortable room. The only issue I had was my own fault. I didn't realize this was a motel and not a hotel so there's a lot of noise around from the road and various guests standing outside. However, I think this is a great spot and would be a great stay for anyone traveling through.
Stayed 1 night in Dec 2024

10/10 Excellent

Keith, Waterford

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and affordable for an overnight stay on a long trip from the Gulf to Michigan. Everything I needed.
Stayed 1 night in Nov 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well run motel
Friendly and helpful staff at check in, granted my request for first floor room. Very clean accommodations! We didn’t try the breakfast but very nice hotel!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
We stopped in overnight while traveling. The staff were all very friendly and helpful. The room was clean, the bed was comfortable, and the shower was nice and hot. The breakfast was great and staff very attentive. He kept everything filled and clean, and was also very friendly. I would definitely stay here anytime I was traveling through the area. Price was good too.
Stayed 1 night in Nov 2024

10/10 Excellent

Michele, McHenry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unexpected great experience for a motel. The only negative we could see was there were no shelves in the shower to put hair and body products while showering. Small issue.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Stayed 1 night in Oct 2024

2/10 Terrible

Anita

Stayed 4 nights in Nov 2024

10/10 Excellent

Snejana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were updated and very clean. The rates are great and definitely worth it.
Stayed 1 night in Nov 2024

10/10 Excellent

LORI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean and quiet. Good breakfast. Hot shower. Only negative is the shower needed a place to put the soap and shampoo. Great lighting to put on makeup.
Stayed 1 night in Nov 2024

10/10 Excellent

Constance

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Maria M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Neat
The room was clean and neat. The housekeeping staff is very friendly and helpful. The breakfast was tasty and plentiful. The fact that this hotel is a non-smoking establishment and pets are not allowed makes the room smell clean and fresh. I would definitely stay there again.
Stayed 7 nights in Nov 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was very friendly, wonderful breakfast. Room was clean. Outside of the hotel needs so attention, but as an overnight stop, it was wonderful!
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded my expectations. The staff was first rate. Excellent breakfast. Without question I would stay here again if needed.
Stayed 2 nights in Nov 2024

6/10 Okay

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and good for one night stay
This is a good one night stop over on a longer trip. The rooms were updated and clean. The beds were comfortable. The window could be more insulated to prevent outside noise. The shower needs a small shelf to put soap.
Stayed 1 night in Nov 2024

2/10 Terrible

michelle

Disliked: Staff & service
Stayed 7 nights in Nov 2024