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Best Western Franklin Inn

2.5 star property

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Photo gallery for Best Western Franklin Inn

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Pillowtop beds, in-room safe, individually furnished, desk
Outdoor pool
Exterior
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
1308 Murfreesboro Rd, Franklin, TN, 37064
  • CoolSprings Galleria
    ‪3 min drive‬
  • The Factory
    ‪5 min drive‬
  • Carnton Plantation
    ‪6 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Pillowtop beds, in-room safe, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Pillowtop beds, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator

Pillowtop beds, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Smoking, Refrigerator

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Pillowtop beds, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Bathtub

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Pillowtop beds, in-room safe, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Pillowtop beds, in-room safe, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Baymont by Wyndham Franklin/Cool Springs

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (1201)
$90 nightly
The price was $100
The price is $90 total
includes taxes & fees
Baymont by Wyndham Franklin/Cool Springs

About this property

Best Western Franklin Inn

Franklin hotel with outdoor pool
Along with an outdoor pool, this hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Best Western Franklin Inn offers 132 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. Premium cable television is provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Franklin Inn features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1604 square feet (149 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Franklin Inn has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Franklin
Best Western Franklin Inn
Franklin Best Western
Best Western Franklin Hotel Franklin
Best Western Franklin Franklin
Best Western Franklin Inn Hotel
Best Western Franklin Inn Franklin
Best Western Franklin Inn Hotel Franklin

Best Western Franklin Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 648 out of 1208 reviews
Rating 8 - Good. 357 out of 1208 reviews
Rating 6 - Okay. 124 out of 1208 reviews
Rating 4 - Poor. 48 out of 1208 reviews
Rating 2 - Terrible. 31 out of 1208 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Tim

Noisy
Stayed 2 nights in Feb 2025

6/10 Okay

julie

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The location was convenient for us. The room was clean but older and our bathroom door would not close.
Stayed 4 nights in Feb 2025

10/10 Excellent

Aleatha, Albion

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Nice quiet and comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stacy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I was to move back up there, it would because of the cleanliness of the area, the friendliness of the people and the way my brother and I felt like we belonged there.
Stayed 3 nights in Feb 2025

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Twila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall Good Experience

The staff were friendly and accomodating. The room was spacious and clean. Great shower and lots of hot water. The hotel is located in a very busy spot. There are many nearby restaurants and other service venues. Outside noise was a constant. Perhaps keeping with the Music City vibe, someone played music well into the night on both nights that we were there. No guest laundry. The pool was outdoors and not in service. No hot tub either. We would stay there in the future, as it was a good value.
Stayed 2 nights in Feb 2025

6/10 Okay

olivia

Disliked: Cleanliness, property conditions & facilities, room comfort

Not HORRIBLE

Not horrible for the price, but could have been cleaner and better maintained.
Stayed 3 nights in Feb 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy check-in with polite staff, near lots of restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

Marek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice desk guy, he was pro.
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for one night

Motel was clean and updated. Super friendly staff. Only concern was that I was not aware it was a motel style. I usually do not choose this style when traveling alone. The only indicator was one photo where the doors to the outside are visible if you zoom in. Only complaint.
Stayed 1 night in Feb 2025

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Rita

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The BEST Staff

We just needed a place to sleep for the night after a long concert at Bridgestone. The bed was comfortable. The heating actually worked correctly and the water was warm in the shower. We did not eat breakfast, so I can’t comment on that. However, the gem of this hotel is not the comfort, cleanliness, or any amenities they might provide. It is the people. The young man who checked me in was so kind. We met one of the housekeepers as we were leaving, he was kind. And the young woman who I returned our entry card to was very kind. Ten stars for the staff! Thank you. That seems rare today.
Stayed 1 night in Feb 2025

10/10 Excellent

Dawain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic! Very clean. Friendly staff. Great amenities.
Stayed 1 night in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice motel

Franklin inn is nice remodeled economy hotel. Breakfast was typical. Location was excellent close to Publix and restaurants. Room was small but comfortable. Rooms faced the parking lot (no interior hallway) and 2 stories with no elevator.
Stayed 1 night in Feb 2025

8/10 Good

Christie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for quality
Stayed 1 night in Feb 2025

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A++

Excellent place, would stay again. Breakfast was great.
Stayed 1 night in Feb 2025

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is accessible to nearby restaurants and shops. There are a variety of breakfast items available.
Stayed 3 nights in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. They graciously accommodated our request for a ground floor room.Our room was fresh smelling and clean. The big walk in shower was perfect, the best we have ever had in any hotel, and we have stayed in many that were much higher priced.The breakfast was wonderful all of the 3 days that we were there. Always had biscuit, gravy, scrambled eggs, sausage, breakfast potatoes, various cereals, milk, coffee, juice, yogurt, bread, bagels muffins, automatic pancake maker, fresh whole apples and oranges. We were thrilled with the variety and quality of the food. I can't imagine anyone wanting anything more. I would stay again anytime I go through Nashville!
Stayed 3 nights in Feb 2025

10/10 Excellent

Heidi

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Conveniently located off the highway. Cheap and check in was easy
Stayed 1 night in Feb 2025

10/10 Excellent

Stanley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence at an Economical Cost!

Friendly Staff, Clean up to date room, nice shower, comfortable bed, great breakfast, good location. I will stay again.
Stayed 3 nights in Feb 2025

8/10 Good

Crystal

Business traveler
Liked: Cleanliness, staff & service, amenities
The birds have started roosting in the second level they kept ne up for hours on my second night.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Stayed 1 night in Feb 2025