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The Hedistar Hotel Narita

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hedistar Hotel Narita

Property entrance
Reception
Deluxe Twin Room, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi
Breakfast served, Japanese cuisine
View from property

Reviews

7.8 out of 10

Good

Popular amenities

  • Free airport shuttle
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

Map
168-1 Azuma-cho, Narita, Chiba-ken, 286-0025
  • Kuriyama Park
    6 min walk
  • Naritasan Park
    10 min walk
  • Naritasan Shinshoji Temple
    10 min walk
  • Tokyo (NRT-Narita Intl.)
    11 min drive

Room options

View all photos for Compact Twin Room, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Compact Twin Room, Non Smoking

  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, Non Smoking

Single Room, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Single Room, Non Smoking

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Compact Twin Room, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Compact Twin Room, Smoking

  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room, Smoking

  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room, Non Smoking

  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room with Sofa Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room with Sofa Bed, Non Smoking

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room with Sofa Bed, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room with Sofa Bed, Smoking

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Family Room, Non Smoking

  • 409 sq ft
  • Sleeps 6
  • 4 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Twin Room, Non Smoking

Moderate Twin Room, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Moderate Twin Room, Non Smoking

  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Compact Twin Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Compact Twin Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room Non-Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Single Room Non-Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Single Room-Non-Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Economy Single Room-Non-Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Moderate Twin Non-Smoking

Interior

Moderate Twin Non-Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Compact Twin Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Compact Twin Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin＋Sofa bed Non-Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin＋Sofa bed Non-Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room Non-Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Family Room Non-Smoking

  • Sleeps 6
  • 3 Double Beds

View all photos for Twin＋Sofa bed Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin＋Sofa bed Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About this property

The Hedistar Hotel Narita

3.5-star hotel in Azumamachi
This hotel features a restaurant, laundry facilities, and a computer station. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include multilingual staff and a vending machine.
The Hedistar Hotel Narita offers 261 accommodations with complimentary newspapers and bathrobes. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Narita hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The hotel offers a restaurant. A computer station is located on site and wired and wireless Internet access is complimentary. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 8:30 AM.
SERRAGI - This restaurant specializes in Japanese cuisine and serves breakfast only.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Hindi, Hungarian, Indonesian, Italian, Japanese, Khmer, Korean, Malay, Polish, Portuguese, Spanish, Thai, Turkish, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Free roundtrip airport shuttle from 3:00 PM to 9:00 PM at scheduled times and on request

Food and drink

  • Daily buffet breakfast available 6:00 AM to 8:30 AM for a fee: JPY 1,400 for adults and JPY 1,400 for children
  • A restaurant

Restaurants on site

  • SERRAGI

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1400 for adults and JPY 1400 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Kikusui Hotel
Kikusui Hotel Narita
Kikusui Narita Hotel
Narita Kikusui
Hedistar Hotel Narita
Hedistar Hotel
Hedistar Narita
Hedistar
The Hedistar Narita Narita
The Hedistar Hotel Narita Hotel
The Hedistar Hotel Narita Narita
The Hedistar Hotel Narita Hotel Narita

The Hedistar Hotel Narita Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 263 out of 1002 reviews" "
Rating 8 - Good. 404 out of 1002 reviews" "
Rating 6 - Okay. 244 out of 1002 reviews" "
Rating 4 - Poor. 61 out of 1002 reviews" "
Rating 2 - Terrible. 30 out of 1002 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Karen, Vancouver

Liked: Staff & service
It's very convenient for a shot stay for airline transfer. The breakfast is excellent. But all the facilities and room are old, need to upgrade.
Stayed 1 night in Sep 2024

6/10 Okay

Sofia

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were wonderful, however, the facility itself is a bit run down. The AC did not work half the time, even though we set it to ON the whole time and not automatic. It kept turning off and it was so hot and hard to sleep. From that alone ruined my experience because all I needed was a restful sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and breakfast!
Stayed 1 night in Sep 2024

8/10 Good

Luke

Stayed 1 night in Sep 2024

6/10 Okay

Marie

The property needs to be updated, the carpet needs to get removed because it smells.The room was very small.The people wasn't friendly enough,I guess it might be a culture but I enjoyed the breakfast.
Stayed 4 nights in Jul 2024

8/10 Good

Kazawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

jinjun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is 1km away from Keisei Narita station where you can take Keisei line and then transfer to JR line to Tokyo. The shuttle to/from Narita Intl Airport is convenient, better to make reservation though. The lobby and the room are quite ckean, the carpet in the elevator and hall way is a bit dirty. My room seems smaller than 18 sqm (I booked 18 sqm room), the bathroom is a bit small as well, but function quite well. The high light of the hotel is the breakfast, which cost Can$13 per day for two person, there are more than 30 choices of deliciou and healthy Japanese food, the are some continental breakfast foods as well. The front desk staff can speak English and are willing to help out. Overall the value of the hotel is far more than what you pay for.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable from the train station. Plenty of food and shopping options in the area. Clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Karan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
I got my shuttle bus going to airport,but i get off to terminal 2 that I didn’t know,suppose to be in terminal 1..but anyway i did make it for my flight,its good i leave hotel more early
Stayed 1 night in Aug 2024

8/10 Good

Evelyn

Stayed 1 night in Aug 2024

10/10 Excellent

BATOUL

Stayed 1 night in Aug 2024

6/10 Okay

palkin

Stayed 1 night in Jul 2024

8/10 Good

?

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

John Anthony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say that for a last minute accommodation this hotel is awesome! Very affordable at $40 per night, free shuttle to and from the airport and not to mention the staff has been very friendly. The language barrier can be worked on but overall I would definitely be back at this hotel the next time I’m here in Japan… please read the information booklet in the room to see everything that is provided free of charge… saved me a ton of money!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Xander

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay.
Stayed 5 nights in Jul 2024

10/10 Excellent

Ashley

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Vanessa

Stayed 1 night in Jun 2024

6/10 Okay

Liliana, Apple Valley

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Moustafa Ali Moustafa

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel so old , corridor carpet is not clean , room smell disgusting, price compare of around hotel is not cheap, receptionist is communicate with rude way .
Stayed 1 night in Jun 2024

8/10 Good

Adelle

Liked: Cleanliness, staff & service, amenities
Older property in Chiba close to Narita airport. Free airport shuttle round trip sealed the deal for me. Limited public transportation available to get around the area.
Stayed 2 nights in May 2024

8/10 Good

Dominic

Liked: Staff & service, room comfort
Enjoyable Stay
Stayed two nights in this hotel. It's great value for what the hotel is. Room space is small and clean, except the hallway is old and dirty. Front desk receptionists are very helpful. It's very convenient and close to the shopping mall just a block away, and is about 15 minutes ride with free shuttle to and from the airport.
Stayed 1 night in May 2024

2/10 Terrible

Jessica

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I read the reviews and the website and it looked like a decent place to stay….WARNING!!!!! It’s not!! Walls and doors are paper thin and you the hallway echos everything. My room was close to the elevator and I could hear every suitcase roll over the bumps and people yelling and screaming and talking in the hallway all night. I had to call the front desk twice. There were no USB slots to charge devices (hint, there’s one behind the TV if you need one) I don’t usually leave reviews but this had to have been the worst stay at a hotel I have ever had for $11,000yen. Stay away in my opinion!
Stayed 1 night in May 2024