Richmond Hotel Narita

3.5 star property

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Photo gallery for Richmond Hotel Narita

Daily buffet breakfast (JPY 1500 per person)
Front of property
Reception
Economy Twin Room, 2 Single Beds, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Lobby

Popular amenities

  • Bar
  • Parking available
  • Room service

Explore the area

Map
970 Hanasaki-chou, Narita, Chiba-ken, 286-0033
  • Narita Omotesando
    ‪11 min walk‬
  • Naritasan Park
    ‪12 min walk‬
  • Naritasan Shinshoji Temple
    ‪12 min walk‬
  • Tokyo (NRT-Narita Intl.)
    ‪11 min drive‬

Room options

Single Room, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Twin Bed

Twin Room (2 Single Bed + 1 Sofa Bed), Non Smoking

9.4 out of 10
Exceptional
(24 reviews)
  • 269 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Trundle Bed

Forth Room (2 Semi Double Bed + 1 Single Bed + 1 Sofa bed), Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 301 sq ft
  • Sleeps 6
  • 2 Large Twin Beds, 1 Twin Bed and 1 Twin Trundle Bed

Deluxe Double Room, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Comfort Twin Room, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Double Room, Non Smoking

9.4 out of 10
Exceptional
(48 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Economy Twin Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(27 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

Twin Room, Non Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Twin Beds

Single Room- Non-Smoking

  • Sleeps 1
  • 1 Queen Bed

Triple Room Non smoking

  • Sleeps 3
  • 3 Twin Beds

Standard Twin Room Non Smoking

  • Sleeps 4
  • 2 Twin Beds

Double Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Comfort Twin Non Smoking

  • Sleeps 4
  • 2 Twin Beds

Double Smoking

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Non smoking

  • Sleeps 2
  • 1 King Bed

Compact Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Single Room Smoking

  • Sleeps 1
  • 1 Queen Bed

Standard Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room Non Smoking For 3 People With Extra Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Twin Beds

Compact Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Smoking

  • Sleeps 2
  • 1 King Bed

Forth Room Smoking

  • Sleeps 4
  • 4 Twin Beds

Triple Room Smoking

  • Sleeps 3
  • 3 Twin Beds

Comfort Twin Smoking

  • Sleeps 2
  • 2 Twin Beds

Forth Room Non Smoking

  • Sleeps 4
  • 2 Double Beds and 2 Twin Beds

Similar properties

About this property

Richmond Hotel Narita

3.5-star hotel in Hanazakicho
This hotel features a restaurant, a bar/lounge, and self parking. Free WiFi in public areas and free airport drop-off are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Richmond Hotel Narita offers 205 accommodations with slippers and hair dryers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. A shuttle from the hotel to the airport is complimentary to guests at scheduled times. This business-friendly hotel also offers a vending machine, concierge services, and laundry facilities. Onsite parking is available (surcharge).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Stella - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free airport drop-off shuttle from 6:30 AM to 10:30 AM at scheduled times
  • Self parking on site (JPY 900 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,500 for adults and JPY 750 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Stella

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 10 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in fee: JPY 3000
Minimum check-in age: 15

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: JPY 3000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 for adults and JPY 750 for children
  • Self parking fee: JPY 900 per night (in/out privileges)
  • Early check-in fee: JPY 3000 (subject to availability)
  • Late check-out fee: JPY 3000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional breakfast fees apply to children who are booked in Breakfast Included rate plans and sharing a bed with adults.
Guests booked in Long Stay Plan (20 Nights or More) rooms receive housekeeping service, including bed sheets and towel exchanges, on Monday and Thursday. Additional housekeeping service is available for JPY 1,000 per request.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Richmond Narita
Narita Richmond Hotel
Richmond Hotel Narita
Richmond Narita
Richmond Narita Hotel
Richmond Hotel Narita Hotel
Richmond Hotel Narita Narita
Richmond Hotel Narita Hotel Narita

Richmond Hotel Narita Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 657 out of 1024 reviews
Rating 8 - Good. 272 out of 1024 reviews
Rating 6 - Okay. 67 out of 1024 reviews
Rating 4 - Poor. 20 out of 1024 reviews
Rating 2 - Terrible. 8 out of 1024 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

シングルベッドが大きい

成田到着が夜で後泊で利用させて頂きまし。シングル部屋を9歳の息子と利用しましたが、ベッドのサイズも思ってたよシングルとセミダブルの中間のサイズで、快適に睡眠できました。時差ボケもあり熟睡。朝食を逃す、という失態を人生で初めてしましたが、チェックアウト際に未使用の朝食券に気づいたフロントの女性が、朝食券をお土産(箱菓子)に交換できる旨案内してくださり、大変感激しました。場所柄、朝食時間前に空港に出発する方もいるかと思いますので、大変嬉しいシステムで感激しました。 洗顔料やシャンプー等のアメニティ各種が、夜にはフロントエリアに沢山出ています。朝は、限られたもののみが、フロントデスクに置かれています。夜、フェイスクリームを取り忘れてしまったので、朝、フロントデスクに取りに行ったところ、フェイスクリームはカゴに出ていませんでした。フロントの男性スタッフに、フェイスクリームが欲しい旨伝えると、「シェイビングクリームだったら、そこにあります。」と。女性の宿泊客への対応としては、どうかと思いました。再度、「いや、シェイビングクリームではなく、フェイスクリームが欲しいんですね。」と伝えると、渋々と中から取ってきて下さいましたが、日本のホテルの対応としてはどうかと、驚きました。その他は、とても快適に過ごしましたので、一点残念な点です。又、機会がありましたら、利用させて頂くつもりです。ありがとうございました。
Stayed 1 night in Apr 2025

10/10 Excellent

Edmund, MURRIETA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good property, updated and resturant on property is nice
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Richmond hotel for 1 night, as I had an early flight from Narita international airport the next day!! The room was very spacious and the staff were friendly. It's within walking distance to a couple of train stations, including one that takes you directly to Narita airport. I could have easily stayed there for more time and there were at least a couple of Lawson's stores nearby too :)
Stayed 1 night in Apr 2025

8/10 Good

Sharon, Delta

Liked: Cleanliness, staff & service, property conditions & facilities
Held bags until check-in & able to store bags for a few hours after checkout to do some exploring before departing Narita. Unfortunately shuttle bus service to airport only provided in the morning but train station was only ~5 minute walk from hotel and allowed easy transfer to the airport. Really enjoyed a few hours touring Narita. Lots of very interesting shops on
Stayed 1 night in Apr 2025

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Richmond for one night after a late arrival from an international flight. Unfortunately they no longer operate a shuttle bus from the airport (only to the airport) but we found a super friendly taxi driver to take us to the hotel. The staff were very friendly and helpful. The room was spacious and comfortable. The breakfast buffet was very good with Japanese and Western options. The hotel has some shops and dining options nearby. It is very close to Narita train station which made it easy to travel onwards.
Stayed 1 night in Apr 2025

10/10 Excellent

Boutsakone

Stayed 1 night in Apr 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located near the Keisei Narita Station which is handy to get to and from the airport as well as travelling into Tokyo. A good short walk to Naritasan area as well as shops and great variety of eateries close by. Staff very helpful. The room we had with 2 single beds on level 6 was quite roomy and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had already paid for breakfast and realized I have to leave for the airport before they opened. They offered me a gift instead which was unexpected and so thoughtful. My bag that I had delivered was in my room. The staff are professional, kind and gracious here. I would recommend this hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Loida Angelica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and clean rooms with everything needed!
Stayed 1 night in Apr 2025

8/10 Good

Marilou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

William

Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Murray

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to wait for a flight. A four min walk if you know the way. On return, we followed the crowd.
Stayed 1 night in Apr 2025

10/10 Excellent

Arely

Liked: Cleanliness, staff & service, property conditions & facilities
All around excellent experience. Wonderful rooms and great food. Friendly and helpful staff. They emailed us only a few hours after checking out because we forgot a pillow and a credit card in our room. Thank you! Japanese hospitality always goes above and beyond.
Stayed 1 night in Apr 2025

10/10 Excellent

Haydee

Stayed 1 night in Apr 2025

10/10 Excellent

kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the station. Very large room ,very large bed,great night sleep. Shuttle bus was great to get to Narit airport
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Excellent service! Staff was helpful. Clean hotel. Right next to the train station. Many restaurants and shops nearby. While is far from Tokyo my experience was excellent.
Stayed 2 nights in Apr 2025

4/10 Poor

Jean Christophe

Disliked: Property conditions & facilities

Short stay

Short 1 night stay, noisy environment with lots of bars around. Hotel ok but not clean in reception area.l
Stayed 1 night in Apr 2025

10/10 Excellent

Atsuko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility with very reasonable rate. Excellent location, close to train station one stop to the Narita Airport. The staff were super nice and it has late check out option with extra fee which made it super convenient since our flight was in the evening.
Stayed 1 night in Apr 2025

6/10 Okay

Elisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are 4 friends travelling, I know some would preferred to have their own bed, but for us it is better to have more space to move around. My suggestion is that guest be given their preferred bed setup option, , i.e., 2 queens or 1 queen/2twins, etc. Thanks!
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable locations
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Stayed 1 night in Apr 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful. Breakfast was very good. Comfortable and clean rooms. Small by western standards but typical in Japan.
Stayed 1 night in Apr 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Highly Recommend

Easy check in process, amazing customer service, lovely room with plenty of space. The bonus of having a complementary ride available to the airport was amazing. Great location, close to several restaurants, bars, and a grocery store. All around 5 stars! Thank you!
Stayed 1 night in Apr 2025