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ANA Crowne Plaza Narita, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ANA Crowne Plaza Narita, an IHG Hotel

Interior
Indoor pool, sun loungers
Meeting facility
Point of interest
Junior Suite, 2 Double Beds (Airport View) | Premium bedding, down comforters, in-room safe, desk

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Gym
  • Free airport shuttle

Explore the area

Map
68 Horinouchi Narita Chiba, Narita, Chiba-ken, 261-0022
  • Sakura-no-Yama Hill
    3 min drive
  • Omote-sandō
    4 min drive
  • Taiheiyo Club Narita Course
    8 min drive
  • Tokyo (NRT-Narita Intl.)
    3 min drive

Room options

View all photos for Junior Suite, 2 Double Beds (Airport View)

Junior Suite, 2 Double Beds (Airport View) | Premium bedding, down comforters, in-room safe, desk

Junior Suite, 2 Double Beds (Airport View)

  • 624 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds (Airport View High Floor)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds (Airport View High Floor)

  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Forest View)

Suite, 1 Bedroom (Forest View) | Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom (Forest View)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down comforters, in-room safe, desk

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Accessible

Premium bedding, down comforters, in-room safe, desk

Premium Room, 2 Twin Beds, Accessible

  • 431 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (Forest View High Floor)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Queen Bed (Forest View High Floor)

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Airport View)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed (Airport View)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds

  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Forest View)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds (Forest View)

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (Forest View)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Queen Bed (Forest View)

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds (Forest View High Floor)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds (Forest View High Floor)

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds (Forest View)

Junior Suite, 2 Twin Beds (Forest View) | Premium bedding, down comforters, in-room safe, desk

Junior Suite, 2 Twin Beds (Forest View)

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds

Premium bedding, down comforters, in-room safe, desk

Premium Room, 2 Twin Beds

  • 431 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Airport View)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds (Airport View)

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds (Airport View)

Premium bedding, down comforters, in-room safe, desk

Premium Room, 2 Twin Beds (Airport View)

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, Multiple Beds (Forest View)

Junior Suite, Multiple Beds (Forest View) | Premium bedding, down comforters, in-room safe, desk

Junior Suite, Multiple Beds (Forest View)

  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room (Upgraded)

Premium bedding, down comforters, in-room safe, desk

Standard Room (Upgraded)

  • 312 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

ANA Crowne Plaza Narita, an IHG Hotel

4-star hotel in Horinouchi
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
ANA Crowne Plaza Narita, an IHG Hotel offers 390 accommodations with safes and slippers. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
In addition to a full-service spa, ANA Crowne Plaza Narita, an IHG Hotel features an outdoor tennis court and an indoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

6 meeting rooms are available. This business-friendly hotel also offers a health club, a sauna, and multilingual staff. A roundtrip airport shuttle is complimentary to guests at scheduled times. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

ANA Crowne Plaza Narita, an IHG Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
レストランカフェ「セレース」 - Onsite restaurant.
鉄板焼「菜里多」 - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.
スカイダイニング「彩風」 - Onsite cocktail bar. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open select days.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:30 AM to 10:30 PM at scheduled times
  • Self parking on site (JPY 400 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • スカイダイニング「彩風」
  • レストランカフェ「セレース」
  • 鉄板焼「菜里多」

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: JPY 6050
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 6050
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to a special event, this property's shuttle service will not be available from January 1-3, 2025.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 3000.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1500 for children
  • Self parking fee: JPY 400 per day
  • Early check-in fee: JPY 6050 (subject to availability)
  • Late check-out fee: JPY 6050 (subject to availability)
  • Rollaway bed fee: JPY 3000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ANA Crowne Plaza Narita
ANA Narita Crowne Plaza
Crowne Plaza ANA Narita Hotel
Crowne Plaza ANA Hotel
Crowne Plaza ANA Hotel Narita
Crowne Plaza ANA Narita
Crowne Plaza Narita
Narita ANA Crowne Plaza
Narita Crowne Plaza
Crowne Plaza ANA
ANA Crowne Plaza Narita Hotel

ANA Crowne Plaza Narita, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 543 out of 1006 reviews" "
Rating 8 - Good. 273 out of 1006 reviews" "
Rating 6 - Okay. 103 out of 1006 reviews" "
Rating 4 - Poor. 59 out of 1006 reviews" "
Rating 2 - Terrible. 28 out of 1006 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

S.

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Worse maintained Crown Plaza in the world bar none. Definitely not four stars if you happ,en to get a tiny room at their carpeted formerly smoking since 1970s floors. Tiny room reeks of smoking smell from decades past, without an air filter/freshener in the room. Two out of three restaurants touted completely closes 2 nights a week. Sauna, pool, and gym closes regularly "for maintenance" so you probably can't use them. The lobby is nice, the buffet restaurant is okay, the staff tries hard but the hotel should be completely refurbished to keep up with the brand.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed two separate nights. Excellent breakfast buffet with a great selection among western and Asian palates. Second night we stayed, our room had been upgraded. IHG rewards allowed us to have a later check out time and the program is freely to join. Gym is adequate and the pool was good. There’s a soccer pitch located on site and beside it, an outdoor barbecue place, which was a nice social gathering spot. The upstairs restaurant has a decent selection of whiskies. Transportation to and from the airport is free and can be picked up from bus stop 16 at Narita Airport. The trip going to or from the airport is about 10 minutes; convenient.
Stayed 1 night in Sep 2024

8/10 Good

Leaha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for needing to be close to the airport as we had an early flight the next morning, and otherwise transport from Tokyo would have been too hard. Room was comfortable and great the have the shuttle to and from the airport.
Stayed 1 night in Sep 2024

10/10 Excellent

Myung

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Gerry

Traveled with family
Liked: Cleanliness, staff & service
All l in all very good but the beds were very uncomfortable.
Stayed 1 night in Sep 2024

4/10 Poor

Reuvan

Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding, our go to place when we fly out of Narita.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Mila

Traveled with partner
Liked: Staff & service, amenities
Hallway smells.
Stayed 1 night in Sep 2024

8/10 Good

Peter, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reno
Stayed 1 night in Aug 2024

10/10 Excellent

Bret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

W. Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport but removed from everything else
Stayed 1 night in Sep 2024

10/10 Excellent

Mariko

Business traveler
Liked: Staff & service, amenities
Clean but old. Excellent breakfast buffet.
Stayed 1 night in Aug 2024

8/10 Good

Peter, Mississauga

Property was isolated and a bit outdated
Stayed 1 night in Aug 2024

2/10 Terrible

aaron

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
worst place i have stayed ever
Stayed 1 night in Aug 2024

10/10 Excellent

Tei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel.. our go to place when we fly out of Narita.
Stayed 1 night in Aug 2024

10/10 Excellent

Rashik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Shi Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

SM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Yau Fai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay after a late flight in to Narita. Free shuttle available, very convenient. Hotel is modest and the room is clean. Convenient store in hotel lobby opens 24 hours, providing good snack and drinks for the night at very reasonable price. Breakfast in the morning has good selection, the service is excellent too. Recommend for late/early flight stay in Narita.
Stayed 1 night in Aug 2024

10/10 Excellent

Weiwei

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Bedding a little bit dirty. Breakfast is nice
Stayed 1 night in Aug 2024

8/10 Good

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoy the different teas and bath items.
Stayed 1 night in Aug 2024

10/10 Excellent

jesus

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
very quiet and peaceful place, although my room smelled smock
Stayed 1 night in Aug 2024