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UNA HOTELS Napoli

4.0 star property

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Front of property
Front of property
Premium bedding, down comforters, in-room safe, desk
Property entrance
Daily buffet breakfast for a fee

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pet friendly
  • Laundry
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
Piazza Garibaldi, 9/10, Naples, NA, 80142
  • Piazza Giuseppe Garibaldi
    ‪1 min walk‬
  • Spaccanapoli
    ‪5 min walk‬
  • Via San Gregorio Armeno
    ‪11 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Double Room

Premium bedding, down comforters, in-room safe, desk

Superior Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Premium bedding, down comforters, in-room safe, desk

Suite

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

Premium bedding, down comforters, in-room safe, desk

Executive Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Premium bedding, down comforters, in-room safe, desk

Classic Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room (With Extra Bed)

Premium bedding, down comforters, in-room safe, desk

Superior Twin Room (With Extra Bed)

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room (2 Adults + 1 Child)

Premium bedding, down comforters, in-room safe, desk

Superior Double Room (2 Adults + 1 Child)

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room

Premium bedding, down comforters, in-room safe, desk

Classic Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

View from room

Starhotels Terminus

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1006)
The price is $165
per night
$193 total
includes taxes & fees
Mar 19 - Mar 20
Starhotels Terminus

About this property

UNA HOTELS Napoli

4-star Naples hotel, connected to a rail/subway station in Naples City Centre
This smoke-free hotel features a restaurant, a snack bar/deli, and a rooftop terrace. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite. Housekeeping is available on request.
UNA HOTELS Napoli offers 89 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and 3 meeting rooms. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and coffee/tea in a common area.

UNA HOTELS Napoli is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Vesuvio Roof Restaurant - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 10 to 30 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Vesuvio Roof Restaurant

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • On the waterfront
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 55 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 to 30 for adults, and EUR 0 to 30 for children
  • Nearby parking fee: EUR 30 per day (492 ft away)
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1SRWAOHTW

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Napoli Una
Hotel Una Napoli
Napoli Hotel Una
Napoli Una Hotel
Una Hotel Napoli
Una Hotel Napoli Naples
Una Napoli
Una Napoli Hotel
Una Napoli Naples
Una Hotel Naples
UNAHOTELS Napoli Hotel Naples
UNAHOTELS Napoli Hotel
UNAHOTELS Napoli Naples

UNA HOTELS Napoli Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 569 out of 1009 reviews
Rating 8 - Good. 289 out of 1009 reviews
Rating 6 - Okay. 103 out of 1009 reviews
Rating 4 - Poor. 21 out of 1009 reviews
Rating 2 - Terrible. 27 out of 1009 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Located in an absolutely awful area. Even walking to the hotel was pretty eye opening. Nearly getting run over crossing a pedestrian crossing right outside the entrance. We saw a cockroach in the hallway and it nearly entered our room, even the cleaner didn’t know what to do! The only staff that greeted us with a smile and care was the restaurant staff. The hotel itself is a little outdated as well and doesn’t justify the price. Just needs a little more love and care overall.
Stayed 5 nights in Aug 2024

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of homeless people around the train station
Stayed 3 nights in Nov 2024

10/10 Excellent

Kelley, Strafford

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel itself was nice. Area was a bit sketchy but honestly felt perfectly safe walking a few blocks around the hotel. Loud traffic at nite while trying to sleep. only a a 5 min drive to hotel at 4am with no traffic tho. Recommend for quick layover.
Stayed 1 night in Nov 2024

10/10 Excellent

Fernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The UNAHOTELS is in a very good location, the personal was very polite, and the service provided was good.
Stayed 3 nights in Nov 2024

6/10 Okay

FEDERICO

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good, but we had a minor issue
The Hotel is nice. One issue we had was that when we reserved the hotel it said that we could get breakfast added for $0, so we expected to get the breakfast included for no charge. When we checked in we were informed that breakfast was not included. I provided feedback through hotels.com explaning that breakfast was advertised at no charge. No one contacted me to rectify the problem and we were charged for breakfast. I mentioned it again to Sergio during check out and explained what they advertise on their website, he said he would look into it. I said I was going to wait at the restaurant. Again no one contacted me or offered to rectify the problem before we left. Overall, though. This was a good stay. The room was clean. The service at the restaurant was very good, but be warned that the place has no vibe (elevator music) and the food is two to three times more expensive than what you can find a block away for comparable quality.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Eliana Hiromi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best customer service
The employees are very nice and helpful. The hotel is clean and have nice rooms. Very close to stores and public transports. From some rooms you can see the Vesuvio. Around the hotel, it's noisy, but the window blocks the majority of it. Not the nicest area, but for a business trip, it was perfect.
Stayed 1 night in Nov 2024

10/10 Excellent

Scott, Powell Butte

Liked: Cleanliness, staff & service, property conditions & facilities
Really great property wonderful bed, great hot water and super staff. And for Americans wonderful air-conditioning
Stayed 2 nights in Oct 2024

4/10 Poor

KELVIN DAVID

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

M

Traveled with partner
Liked: Cleanliness, amenities
Hotel itself is nice and has a warm and inviting atmosphere. Staff are friendly and attentive. As some others have mentioned, the surrounding area is a bit busy and can be sketchy, but we would definitely stay at this hotel again.
Stayed 3 nights in Oct 2024

10/10 Excellent

joy

Traveled with partner
Very good service BUT still waiting for my 50euro that charged on checkin more than 1 week . They should be paid after the check out
Stayed 1 night in Oct 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern and nice. Staff are courteous and helpful. Rooftop restaurant and bar is very good and definitely worth a visit. The surrounding area is inner city and very gritty, but is a very convenient location close to the train station.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Wonderfull room with a view over the Piazza. Beautiful rooftop bar and restaurant with excellent selections. Nice and friendly staff.
Stayed 1 night in Oct 2024

8/10 Good

Dan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not the best neighborhood
Stayed 2 nights in Oct 2024

8/10 Good

Erwin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is walking distance from the central train station and bus stops. Walkable to some attractions, dining, shopping. The hotel reception was polite, helpful and gave good suggestion what sights to visit and advise on safe place to walk around the hotel vicinity.
Stayed 2 nights in Oct 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

john

Stayed 3 nights in Sep 2024

8/10 Good

Drew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay just don't have the breakfast,
nice hotel, very central, speeding reception experience only thing is the breakfast is a rip off at 20 euro's, coffee machine keeps needing attention, cups keep running out.
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was nice and our room was comfortable. The hotel is on the Piazza Garibaldi, a VERY busy area with lots of traffic and constant traffic noise with sirens at all hours. The only natural light our room could get was to open the windows overlooking the piazza and that was too noisy. Otherwise the windows were shuttered and no natural light could get in. The service in the rooftop restaurant/bar was fairly slow but the food was delicious. I would recommend making a a reservation. We did not and were seated at a table next to the wait staff station…very busy and did not add any relaxation value to our dinner.
Stayed 1 night in Oct 2024

6/10 Okay

eunhee, ny

Business traveler, Traveled with partner
Not good location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the wrong location
Lovely hotel with very friendly and helpful staff, unfortunately the city of Naples was a total let down with mountains of garbage every where, in every direction was what appear to be drunk or zombie homeless people, it looked something out of an horror movie, could not walk far from the front door of the hotel without feeling treated, stepping over garbage the street was very noisy during the night, this is not the hotel’s fault unfortunately is a awful city
Stayed 1 night in Oct 2024

10/10 Excellent

April

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was just great. The staff, the service, the rooms, the cleanliness - excellent. There wasn’t any ice machines in the building and when asked for ice they wanted to charge you 10 euros. It was 27 Celsius outside… The surrounding environment is full of graffiti, dirty and lots of vagrants, wandering and sleeping. The location was very convenient however.
Stayed 3 nights in Oct 2024