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Starhotels Terminus

4.0 star property

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Photo gallery for Starhotels Terminus

View from room
Suite | Premium bedding, minibar, in-room safe, desk
Exterior
Lobby
Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet friendly

Explore the area

Map
Piazza Garibaldi 91, Naples, NA, 80142
  • Molo Beverello Port
    ‪4 min drive‬
  • Via Toledo
    ‪5 min drive‬
  • Port of Naples
    ‪6 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪39 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 441 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Premium bedding, minibar, in-room safe, desk

Triple Room

  • 269.1 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

  • 279.9 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Room, Connecting Rooms

Room, Connecting Rooms | Premium bedding, minibar, in-room safe, desk

Room, Connecting Rooms

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Superior With Vesuvius View

Premium bedding, minibar, in-room safe, desk

Double Superior With Vesuvius View

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Deluxe With Vesuvius View

Premium bedding, minibar, in-room safe, desk

Double Deluxe With Vesuvius View

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room | Premium bedding, minibar, in-room safe, desk

Classic Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, desk

Suite

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Front of property

UNA HOTELS Napoli

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1003)
The price is $234
per night
$270 total
includes taxes & fees
Apr 22 - Apr 23
UNA HOTELS Napoli

About this property

Starhotels Terminus

4-star hotel in Naples City Centre
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe, and self parking.
Starhotels Terminus offers 169 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Smart televisions come with premium satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Naples hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 8 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 6125 square feet (569 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and multilingual staff. Onsite parking is available (surcharge).

Starhotels Terminus is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Odeon - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Buddy Bar - This bar specializes in Regional cuisine and serves light fare only.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buddy Bar
  • Odeon

Things to do

  • 24-hour gym

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6,125 square feet of conference space
  • 8 meeting rooms
  • Business center

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 35 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1G3FPYXS3

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Starhotels Terminus
Starhotels Terminus Hotel
Starhotels Terminus Hotel Naples
Starhotels Terminus Naples
Starhotel Terminus Hotel Naples
Starhotel Terminus Naples
Starhotels Terminus Hotel
Starhotels Terminus Naples
Starhotels Terminus Hotel Naples

Starhotels Terminus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 91 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Luis

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I had one of the worst experiences at Starhotels Terminus, despite it being labeled as a VIP Access property. As an Expedia Platinum member, I expected a high level of service, but this hotel fell far below even basic standards. 1. No VIP Benefits Honored: At check-in, I was denied the complimentary upgrade guaranteed by my status, even though the front desk confirmed that upgraded rooms were available. This is unacceptable for a VIP Access property. 2. Uninhabitable First Room: The first room I was assigned reeked of sewage, forcing me to request a transfer. 3. Downgraded Second Room: The second room was of a lower category than what I booked, lacked amenities, and was clearly under renovation—there were exposed wires hanging from the bathroom ceiling, creating a safety hazard. 4. No Accountability or Resolution: The hotel staff offered no meaningful solutions and expected me to tolerate these unacceptable conditions. This experience ruined my stay, forcing me to book alternate accommodations at my own expense. This hotel does not deserve its VIP Access status, and I strongly advise others to avoid staying here. Verdict: Do yourself a favor and book elsewhere. This hotel is not worth the frustration or risk.
Stayed 6 nights in Dec 2024

10/10 Excellent

Lei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Literally just across from the train station.
Stayed 1 night in Dec 2024

8/10 Good

Edward G

Liked: Cleanliness, property conditions & facilities, room comfort
Bad Management practices!
This was a good hotel close to train station, area a bit unsafe in surrounding streets. WE had to change our travel plans due to out of our control situation, this was the only hotel to not change our plans with no cost, in fact they charged us the full amount of the lost night which left a sour taste so be careful when booking with this hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

6/10 Okay

Benita

Traveled with partner
Liked: Cleanliness, staff & service
It is a budget hotel while I was expecting a better amenities hotel
Stayed 3 nights in Dec 2024

4/10 Poor

Maria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property right across the train main station. Very convenient. Front desk staff tried to upsell for upgrade and wouldn’t allow early check-in. Said superior room wasn’t ready. And kept repeating checkin is at 3pm. Not very nice and not accommodating. Repeated come back at checkin time. I left the wine bottle as my VIP Expedia reward because I don’t have room in my luggage. I would have appreciated a free upgrade or early checkin instead of a free wine and a more professional front desk staff. Selling 40 euros for deluxe upgrade and told us we can checkin early if we upgrade and pay 40 euros. Unbelievable. Not returning to this hotel - ever.
Stayed 2 nights in Dec 2024

10/10 Excellent

Asok

Stayed 1 night in Sep 2024

10/10 Excellent

Vandana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience at this hotel! The staff was incredibly pleasant and accommodating, ensuring our stay started on the right note with an early check-in and an upgrade to a larger suite. The room was spacious, immaculately clean, and the beds were exceptionally comfortable, making our stay truly relaxing. Highly recommend this place for anyone looking for great service and comfort and also close to the Napoli Central Station.
Stayed 1 night in Nov 2024

6/10 Okay

Joakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad area
The worst area in Italy outside the hotel. Missery outside the hotel dirty and horrible area around the nice hotel didn’t find an area to walk in that was not dirty or looked like a dump. Napel is not a good place at all.
Stayed 1 night in Nov 2024

10/10 Excellent

Terence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat, tidy and conveniently located next to the central railway, on steps away. Overnighted here before moving on with our travels. Happy to recommend this Hotel
Stayed 1 night in Nov 2024

6/10 Okay

Natalie, Zephyr

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Amenities
The room upgrade was lovely. The hotel itself is clean and well kept. The continental breakfast was terrible!!! There needs to be more appropriate options and much fresher food. Very poor type breakfast available considering the type of hotel this is and the cost to stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elisa Coelho, Fort Lauderdale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Nov 2024

10/10 Excellent

Terence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully presented property. Very nice room and amenities. Main train station just metres away
Stayed 1 night in Nov 2024

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Anne

Traveled with partner
Good location near the train station, local area not great. Breakfast was good with plenty of food options. Staff were friendly
Stayed 1 night in Oct 2024

10/10 Excellent

michel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
excelente
Stayed 1 night in Oct 2024

6/10 Okay

Marianne

Liked: Cleanliness
Perfect location next to Naples main train station, staff is pretty good. Included breakfast was a mess since even @ 7a when it opens, TONS of people are in there. We also had dinner @ the hotel which was awful pork...better have Neapolitan pizza for 5€, THE BEST on the planet!
Stayed 1 night in Oct 2024

10/10 Excellent

giuseppe

Very good situation juste beside the train station! We were wandering about the traffic noise, but they were no noise at all. Good size room, nice bathroom! Good breakfast! Over all a very nice hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, courteous, very close to train station.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chad

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if you need to catch an early train as it is literally across the street from Napoli Centrale. There are lots of restaurants and shops all around this location. Our room was clean and quiet, breakfast was good and you can check out views all around from the rooftop terrace.
Stayed 1 night in Oct 2024

10/10 Excellent

Holly

Stayed 1 night in Sep 2024

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice but the area it’s in is slightly off-putting if you’re expecting anything quaint or picturesque. But the hotel isn’t responsible for the neighborhood so one cannot really blame them for that and the convenient access to the railway station is great.
Stayed 2 nights in Oct 2024

10/10 Excellent

Renata

Stayed 1 night in Sep 2024