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Hyatt House Naples/5th Avenue

3.5 star property

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Photo gallery for Hyatt House Naples/5th Avenue

Exterior
Exterior
Terrace/patio
Outdoor pool
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking available
  • Bar
  • Hot Tub
  • 24/7 front desk
  • Laundry

Explore the area

Map
1345 5th Avenue South, Naples, FL, 34102
  • Fifth Avenue South
    ‪1 min walk‬
  • Tin City
    ‪5 min walk‬
  • Naples Beach
    ‪3 min drive‬
  • Fort Myers, FL (RSW-Southwest Florida Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 1 Bedroom, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Bedroom, Bathtub

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

8.2 out of 10
Very good
(26 reviews)
  • 328 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Bedrooms

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

8.6 out of 10
Excellent
(18 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Studio, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(25 reviews)
  • 436 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

8.8 out of 10
Excellent
(15 reviews)
  • 485 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

8.8 out of 10
Excellent
(12 reviews)
  • 569 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, River View

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, River View

8.0 out of 10
Very good
(19 reviews)
  • 535 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, River View

8.4 out of 10
Very good
(9 reviews)
  • 569 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room

Room | Living area | 42-inch flat-screen TV with cable channels, TV

Room

7.0 out of 10
Good
(2 reviews)
  • 754 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(16 reviews)
  • 436 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(78 reviews)
  • 328 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, River View

Premium bedding, in-room safe, desk, blackout drapes

Studio, 1 King Bed with Sofa bed, River View

9.0 out of 10
Wonderful
(22 reviews)
  • 503 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, River View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, River View

9.4 out of 10
Exceptional
(23 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hyatt House Naples/5th Avenue

3.5-star hotel in Old Naples
This smoke-free hotel features a marina, an outdoor pool, and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Hyatt House Naples/5th Avenue offers 183 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a marina, Hyatt House Naples/5th Avenue features an outdoor pool and a hot tub. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 3160 square feet (294 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Hyatt House Naples/5th Avenue is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Latitude 26 - Overlooking the pool, this restaurant specializes in American cuisine and serves lunch and dinner.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 27 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Latitude 26

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Boat tours
  • Fishing
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3,160 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 27 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional processing and handling fees apply when 3 or more packages are received for a guest prior to arrival or during their stay. The first 2 packages are included. The hotel cannot be held responsible for lost or damaged goods.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hyatt House Naples/5th Avenue Hotel Naples
Hyatt House Naples/5th Avenue Hotel
Hyatt House Naples/5th Avenue Naples
Hyatt House Naples/5th Avenue
Hyatt House Naples 5th Avenue
Hyatt House Naples/5th Avenue Hotel
Hyatt House Naples/5th Avenue Naples
Hyatt House Naples/5th Avenue Hotel Naples

Hyatt House Naples/5th Avenue Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 761 out of 1192 reviews
Rating 8 - Good. 248 out of 1192 reviews
Rating 6 - Okay. 104 out of 1192 reviews
Rating 4 - Poor. 44 out of 1192 reviews
Rating 2 - Terrible. 35 out of 1192 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had great views and the pool/hot tub area was clean and relaxing.
Stayed 3 nights in Dec 2024

10/10 Excellent

larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many jets flying overhead.
Stayed 7 nights in Dec 2024

10/10 Excellent

Jose

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Oct 2024

2/10 Terrible

Kemal

Stayed 2 nights in Dec 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ali Ahmed

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Over all good.
Over all was good
Stayed 3 nights in Nov 2024

10/10 Excellent

Jared

Stayed 1 night in Nov 2024

4/10 Poor

brent

Liked: Staff & service
Disliked: Amenities
Located in such a prime location I had high hopes for this hotel but I was disappointed right out of the gate the hidden fees came plus parking extra $75. Next under no circumstances should you attempt to stream anything from their t.v got a lovely charge of close to $100 for internet and that was only 3 movies. I’ve stayed at way cheaper places that had a t.v with streaming included! The bed was rock hard and an old dirty coffee filter in the coffee pot other than that the room was tidy and clean. The included breakfast again was a terrible disappointment small selection of subpar quality. The staff was nice and overall the place is in good condition clean and well maintained. But lacks the upgrades that most hotels of similar and lower quality have already adopted. For $400 a night including the hidden fees it should be able to afford what lesser hotels offer for free I won’t stay again it’s prime location is the only reason its doors are still open
Stayed 1 night in Nov 2024

10/10 Excellent

Rogelio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Patrick

Stayed 6 nights in Nov 2024

10/10 Excellent

Coleen Faye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Huber

Stayed 2 nights in Nov 2024

6/10 Okay

Jenna

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ok stay
The stay was ok. The pool was freezing cold, the elevator was broken, there was no ice bucket in the room and had to call multiple to receive one, also the wait staff at the pool had zero personality and it seemed as though every time we ordered we were bothering him
Stayed 3 nights in Nov 2024

8/10 Good

Eduardo

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Thanksgiving Family Stay
The location was convenient, and the family-friendly atmosphere felt welcoming. We stayed in a spacious suite, which was perfect for our needs. The front desk staff was friendly, and the housekeeping team was courteous. Breakfast was a highlight with delicious options, though no high chairs were available; thankfully, we had our stroller. However, there were significant issues. The hallways, particularly on the third floor near the elevator, had an unpleasant smell like vomit that lingered for two days, leaving a poor impression. Our suite faced the street rather than the rear water area. While it was quiet, it would have been nice if we had been asked about our view preference at booking or check-in. The parking fee was disappointing. At $25 per day plus tax, it totaled nearly $54 for our two-night stay. This felt like a hidden charge, especially for a hotel of this caliber, and it should have been included or clearly communicated upfront. The biggest frustration was our crib request. We contacted the hotel a day before arrival, and while they confirmed our request, their reply oddly mentioned that pets weren’t allowed, which was confusing since we were asking for a crib for our baby. Despite their assurance, no crib was provided. While there were positives, the lack of attention to detail and communication, along with hidden fees, made our stay less enjoyable than expected.
Stayed 2 nights in Nov 2024

6/10 Okay

Molly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a lot going for it. The amenities are excellent, with a well-maintained pool, a great fitness center, and a delicious breakfast spread. The location is also unbeatable—close to restaurants, shops, and the beach, making it very convenient for exploring the area. However, there were a few drawbacks that impacted our stay. The bed and pillows were not comfortable. Specifically, the mattress had a big dip in the middle, which made it impossible to get a good night’s sleep. My spouse ended up sleeping on the couch for two nights due to the discomfort. Due to the thin walls, ceilings and floors, this isn’t a good hotel for a light sleeper. Additionally, the AC in our room was not functioning properly towards the end of our trip, which left the room uncomfortably warm. Overall, while the amenities and location are fantastic, the comfort of the room could use some improvement. If these issues are addressed, this would be a perfect place to stay.
Stayed 6 nights in Nov 2024

4/10 Poor

Erik

Traveled with family
Is a good room was dirty. The pool area was not maintained no towels ever in the appropriate area. The hot tub did not work. The pool was not heated like it was stated to be. The fire pit area near the water was the smoking area.
Stayed 5 nights in Nov 2024

10/10 Excellent

Angela

Traveled with family
Liked: Amenities
Nice and clean. Cool light fixtures
Stayed 1 night in Nov 2024

10/10 Excellent

Eddy Andy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the water view
Stayed 1 night in Nov 2024

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place but poor engineering
Nice place, good pool but it was cold in the halls and our room. The thermostat obviously didn't work. We went to Florida from Chicago for the warmth and it was ironically too cold in the hotel. It was stupid.
Stayed 3 nights in Nov 2024

6/10 Okay

Ricardo

Servicio bueno.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lesley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful property located within a short walk to the restaurants and ships on 5th avenue. The hotel was clean, fashionable, lively and the staff was very attentive. A great value for the area. Loved the overhead airplanes too
Stayed 1 night in Nov 2024

10/10 Excellent

KnudHenry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my first time out in this area it was a wonderful experience with the staff at the hotel. The dining options on site as well as nearby were excellent as well. Thank You!
Stayed 6 nights in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

William

Stayed 2 nights in Oct 2024

10/10 Excellent

Siegfried

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was efficient, helpful, and friendly. Resort area is beautiful. Excellent breakfast. I would stay here again without a second thought. Highly recommended.
Stayed 2 nights in Nov 2024