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Eurostars Hotel Excelsior

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eurostars Hotel Excelsior

Yoga
View from room
Premium bedding, down comforters, minibar, in-room safe
Lobby
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Laundry

Explore the area

Map
Via Partenope 48, Naples, NA, 80121
  • Via Partenope
    1 min walk
  • Castel dell'Ovo
    4 min walk
  • Royal Palace
    9 min walk
  • Naples (NAP-Naples Intl.)
    35 min drive

Room options

View all photos for Junior Suite, Sea View

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Sea View

  • 323 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Suite, Sea View

Standard Suite, Sea View | Premium bedding, down comforters, minibar, in-room safe

Standard Suite, Sea View

  • 377 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Sea View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, Sea View

  • 269 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Single Room

Premium bedding, down comforters, minibar, in-room safe

Superior Single Room

  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

Superior Double Room, 2 Bedrooms, Connecting Rooms

  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double Room

Premium bedding, down comforters, minibar, in-room safe

Classic Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Triple Room

Premium bedding, down comforters, minibar, in-room safe

Superior Triple Room

  • 215 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room, Connecting Rooms

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room, Connecting Rooms

  • 431 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

View all photos for Suite, Sea View

Premium bedding, down comforters, minibar, in-room safe

Suite, Sea View

  • 431 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, Sea View

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, Sea View

  • 592 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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Front of property

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Pool
Pet friendly
Free WiFi
Restaurant
4.2 out of 5, Very Good, (1169)
The price is $139
per night
$163 total
includes taxes & fees
Jan 6 - Jan 7
Royal Continental Hotel Naples

About this property

Eurostars Hotel Excelsior

4-star hotel in Naples City Centre
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and concierge services. Housekeeping is available on request.
Eurostars Hotel Excelsior offers 122 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Naples hotel also offers a fitness center, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

Eurostars Hotel Excelsior is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Eurostars Hotel Excelsior has a restaurant on site.
24-hour room service is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station drop-off shuttle (surcharge)
  • Self parking on site (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1905
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Hotel Naples
Excelsior Naples
Excelsior Naples Hotel
Hotel Excelsior Naples
Naples Excelsior
Naples Excelsior Hotel
Naples Hotel Excelsior
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples

Eurostars Hotel Excelsior Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 557 out of 1005 reviews" "
Rating 8 - Good. 279 out of 1005 reviews" "
Rating 6 - Okay. 105 out of 1005 reviews" "
Rating 4 - Poor. 45 out of 1005 reviews" "
Rating 2 - Terrible. 19 out of 1005 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Highly recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view. Centrally located near many restaurants. Wonderful staff.
Stayed 6 nights in Sep 2024

10/10 Excellent

soo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely old luxury hotel. It has survived being bombed in WW II and Covid. It just needs a little more attention to cleaning the public spaces. The room was very clean, but the hallway and stair carpets had stains and dirt in the crevices. The staff was attentive and very helpful. The beds and pillows were comfy and my request for double beds was honored. The balcony views were unmatched! The rooftop dining was very good. Recommend highly!
Stayed 3 nights in Sep 2024

6/10 Okay

Mahmood

Traveled with group
Liked: Cleanliness, amenities
The property is old and needs upgrade. The usb outlet did not work. The key card did not work and had to be rebooted twice. The tub was too deep and getting in and out of it was difficult and not safe for older people. The buffet breakfast was very average. The WiFi was ok. The location was great and within walking distance.
Stayed 2 nights in Sep 2024

10/10 Excellent

Natalie

Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Mackenzie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and room. Staff friendly and professional and food was very good. Only issue was spotty internet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Diana Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Walkable to take ferry to coastal cities.
Stayed 5 nights in Aug 2024

2/10 Terrible

BENCOTTO

Traveled with family
Disliked: Cleanliness
Disgusting
Stayed 1 night in Sep 2024

10/10 Excellent

Valerie

Stayed 2 nights in Sep 2024

10/10 Excellent

Daniela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Molida

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel in a good area. Our room was huge and exceeded expectations
Stayed 2 nights in Aug 2024

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, room spacious and clean. Bed very comfortable Overall a great experience!
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view just on front for sunrise and to see the vesuvio
Stayed 1 night in Aug 2024

6/10 Okay

Marina

Disliked: Room comfort
Disappointed
Only good thing about this hotel is the location. Hotel was great 50 years ago but now needs major renovation. Very tired room. Restaurant wasn’t good at all. Overcooked fish and veggies, ribs had no taste. Breakfast was just ok. Not many choices of anything: one kind of cheese, one kind salami and one ham, artificial juices no one finished drinking. Restaurant was above our room and they were opening and closing restaurant awning starting as early as 7 am all day and night 1:00, 2:00 AM which made terrible noice and vibrated whole building. Concierge answers questions but so short and you can tell they are sick of questions and don’t want to see tourists anymore, although it’s their job. Disappointed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dejan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very clean, large rooms. Has a classic but very clean and maintained. Staff was very helpful in finding us transportation. Really nice rooftop terrace and restaurant, great view and food. Would visit again.
Stayed 1 night in Aug 2024

10/10 Excellent

richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent views of mt vesuvius from room and rooftop restaurant. Reseeve rooms with naples bay views. Well worth whatever cost. Spacious well appointed rooms. Restaurant staff very accommodating in ordering off menu though wait staff slow at times as they probably understaffed. One of the Best in Naples.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin, London

Liked: Cleanliness, staff & service, property conditions & facilities
Great example of an old school Italian hotel with nice rooms facing the sea, and a beautiful rooftop restaurant where breakfast is served overlooking the bay of naples... Worth the extra money...
Stayed 2 nights in Aug 2024

10/10 Excellent

Drelmi

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property is about 120 years old. It is unique and very clean.
Stayed 2 nights in Aug 2024