Grand Reserve at The Meritage

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Reserve at The Meritage

Exterior
2 outdoor pools, cabanas (surcharge), pool umbrellas
Exterior
1 bedroom, Frette Italian sheets, premium bedding, down comforters
Daily cooked-to-order breakfast for a fee

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Pet friendly

Explore the area

Map
850 Bordeaux Way, Napa, CA, 94558
  • Napa River
    14 min walk
  • Napa Valley College
    3 min drive
  • Eagle Vines Golf Club
    5 min drive
  • Napa, CA (APC-Napa Valley)
    6 min drive

Room options

Signature One-Bedroom Suite

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Reserve Two-Bedroom Suite - King/QQ, ADA

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Bed

Signature Pool View Two-Bedroom Suite - King/King

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Signature Two-Bedroom Suite - King/QQ

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Grand Cru One-Bedroom Suite

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Reserve Two-Bedroom Suite - King/King

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Reserve One-Bedroom Suite ADA

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Reserve One-Bedroom Suite

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Reserve Two-Bedroom Suite - King/QQ

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Reserve Two-Bedroom Suite - King/King, ADA

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Signature Pool View Two-Bedroom Suite - King/QQ

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Signature Two Queen ADA

  • Sleeps 4
  • 2 Queen Beds

Signature King

  • Sleeps 2
  • 1 King Bed

Signature Two Queen

  • Sleeps 4
  • 2 Queen Beds

Reserve Two Queen

  • Sleeps 4
  • 2 Queen Beds

Signature Pool View King ADA

  • Sleeps 2
  • 1 King Bed

Reserve King

  • Sleeps 2
  • 1 King Bed

Signature Pool View Two Queen

  • Sleeps 4
  • 2 Queen Beds

Reserve Two Queen, ADA

  • Sleeps 4
  • 2 Queen Beds

Reserve King ADA

  • Sleeps 2
  • 1 King Bed

Signature Pool View King

  • Sleeps 2
  • 1 King Bed

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About this property

Grand Reserve at The Meritage

4.5-star resort in Soscol Gateway South
This smoke-free resort features 3 restaurants, an attached winery, and 2 outdoor pools. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a full-service spa, 2 poolside bars, and 2 bars/lounges are onsite.
Grand Reserve at The Meritage offers 145 accommodations with MP3 docking stations and laptop-compatible safes. Rooms open to balconies or patios. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

2 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

A winery is attached to this Napa resort. Grand Reserve at The Meritage features a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and 2 bars/lounges. A complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and 40 meeting rooms. Event facilities measuring 80000 square feet (7432 square meters) include a conference center. This luxury resort also offers a terrace, gift shops/newsstands, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

Grand Reserve at The Meritage is a smoke-free property.

A complimentary manager's reception is offered on select days.
Olive and Hay - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Crush Lounge - This family restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
The Commons (Lobby Bar) - This bar serves lunch, dinner, and light fare. Open daily.
Village Bistro - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Uncovered self parking on site (USD 15 per night)
  • Uncovered valet parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 9 to 50 for adults and USD 9 to 50 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 3 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Free manager's reception (select days)
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Crush Lounge
  • Olive and Hay
  • The Commons (Lobby Bar)
  • Village Bistro

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Bowling alley
  • Fitness classes
  • Full-service spa
  • Health club
  • Private wine tours
  • Sauna
  • Steam room
  • Vineyard
  • Wine tasting room
  • Wine tours
  • Winery
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Bowling alley
  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 40 meeting rooms
  • Conference center (80,000 square feet of space)

Outdoors

  • Firepit
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vineyard

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total (up to 79 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 51.89 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Partner property access
  • Partner property pool access
  • Phone calls
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9 to 50 for adults, and USD 9 to 50 for children
  • Airport shuttle fee: USD 100.00 per person (roundtrip)
  • Uncovered self parking fee: USD 15 per night
  • Uncovered valet parking fee: USD 25 per night
  • Pet fee: USD 100.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Vista Collina Resort Napa
Vista Collina Napa
Vista Collina
Vista Collina Resort
Reserve At The Meritage Napa
Vista Collina at The Meritage
Grand Reserve at The Meritage Napa
Grand Reserve at The Meritage Resort
Grand Reserve at The Meritage Resort Napa

Grand Reserve at The Meritage Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 298 out of 519 reviews" "
Rating 8 - Good. 94 out of 519 reviews" "
Rating 6 - Okay. 59 out of 519 reviews" "
Rating 4 - Poor. 33 out of 519 reviews" "
Rating 2 - Terrible. 35 out of 519 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at resort. Very professional staff and friendly. Nice amenities. Slight issue wit limited hot water in room.
Stayed 5 nights in Aug 2024

2/10 Terrible

Olivia

Business traveler
Disliked: Staff & service
From the second we checked in there were issues. It was just an unending series of problems. The service was terrible. The front desk was inexperienced and rude. The valet was never around. The Wi-Fi was down. We were putting a room by a concert on a Sunday night without any warning People came into our room without knocking we were told we couldn’t have more water, nothing in the room worked and they couldn’t fix it… The list goes on and on and on to spend $670 on a room and be treated like we were at the motel. It was horrible and so disappointing. I do not recommend staying here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice resort. We stayed at this resort as part of the concert series. Would stay here again. The only downside is the concert ended at 9:30, and all of the restaurants were closing or closed. The resort food was definitely overpriced.
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down corporate hotel in a suburban office park setting. No staff. Had to call 4 times to get someone to fix our air conditioner. Pool areas had old food sitting on chairs for hours with no one cleaning it up. Desk staff couldn’t answer basic questions.
Stayed 3 nights in Aug 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here, staff friendly and helpful. Nice rooms, good gym, lovely pool, restaurant annd food delicious. Only downside was prices of food and drinks. £10 for a 330ml can of lager in the deli was ridiculous.
Stayed 3 nights in Jul 2024

6/10 Okay

Adonica, Marietta

Traveled with family
Liked: Staff & service, amenities
I paid for a room with a view of the pool, but the balcony had a huge slab of concrete blocking the view. The bathroom sinks had several pieces of hair in them. The room wasn't thoroughly cleaned. There was a stain running down the wall. Overall, for $400 a night, I expected more.
Stayed 1 night in Aug 2024

10/10 Excellent

Lori H.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

6/10 Okay

Kelly

Stayed 1 night in Jun 2024

10/10 Excellent

Basil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Christ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place
Stayed 2 nights in Jun 2024

10/10 Excellent

Suchaya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

2/10 Terrible

Todd

Stayed 1 night in Jun 2024

10/10 Excellent

Minjung

Stayed 2 nights in May 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

James, Moraga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very average
Not impressed for the money. As the Grand Reserve was merged with the Meritage feels like a forgotten part of the hotel. Lots of conferences which doesn’t make it great for couples visiting.
Stayed 2 nights in May 2024

10/10 Excellent

Andres

Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Araceli

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Most dining is closed in the day. Also the adult pool has children. There is año strict policy. Also some staff were very rude and had no hospitality.
Stayed 2 nights in Apr 2024

10/10 Excellent

Todd, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

2/10 Terrible

WAHIDULLA

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We chose to pay at property and when we checked in we asked them to change the charge card on file. Which was easy. However on the morning of check out not only did they charge the card I had used to reserve the hotel when originally booked, but they also charged the card we gave them at check in. When we tried to resolve it at the front desk we were told they could not see the double charge and that because we booked through a third party. We explained that we did not “pay” through the third party (Expedia) that we asked them to charge a specific card which they did as well as the card on file with Expedia. I am not happy at all and will never book through a third party again. Now I have to wait to see what happens on my bank’s end as my account is negative AND I have prearranged payments hitting my account making it even more negative. I am very upset and frustrated!!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Nitesh

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay
Stayed 3 nights in Apr 2024