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Napa Valley Hotel & Suites

2.0 star property

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Photo gallery for Napa Valley Hotel & Suites

Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets
Outdoor pool
Deluxe Suite, 1 King Bed, Jetted Tub (Full) | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Exterior detail

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
853 Coombs St, Napa, CA, 94559
  • Downtown Napa Association
    ‪3 min walk‬
  • Napa Valley Wine Train
    ‪10 min walk‬
  • Oxbow Public Market
    ‪10 min walk‬
  • Concord, CA (CCR-Buchanan Field)
    ‪43 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed

  • 334 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed, Accessible

  • 300 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

Hotel Indigo Napa Valley by IHG

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, (1003)
$181 nightly
The price is $181 total
includes taxes & fees
Hotel Indigo Napa Valley by IHG

About this property

Napa Valley Hotel & Suites

Hotel in Downtown Napa
This smoke-free hotel features an outdoor pool, concierge services, and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a lobby fireplace, multilingual staff assistance, and a vending machine are onsite. Change of towels is available on request.
Napa Valley Hotel & Suites offers 45 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Napa Valley Hotel & Suites features an outdoor pool, a vending machine, and multilingual staff. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers tour/ticket assistance, concierge services, and a fireplace in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Napa Valley Hotel & Suites is a smoke-free property.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 80
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 3:00 AM - 2:00 AM
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 6.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 80 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

3 Palms Hotel Napa Valley
3 Palms Napa Valley
3 Palms Napa Valley Hotel
Napa Valley & Suites Napa
Napa Valley Hotel & Suites Napa
Napa Valley Hotel & Suites Hotel
Napa Valley Hotel & Suites Hotel Napa

Napa Valley Hotel & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 367 out of 1002 reviews
Rating 8 - Good. 286 out of 1002 reviews
Rating 6 - Okay. 181 out of 1002 reviews
Rating 4 - Poor. 95 out of 1002 reviews
Rating 2 - Terrible. 73 out of 1002 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service
Easy check in easy check out, the room is perfect for a weekend in downtown napa would recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Sommer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gary was great.
Stayed 1 night in Mar 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This stay was by far the worse ever! Pictures are nothing like what it looks like, it was old and dingy. Pictures might have been taken when it first opened, we had ants in our restroom and countertops it’s was horrible would not recommend to anyone.
Stayed 2 nights in Feb 2025

8/10 Good

Tina, Antioch

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything we needed was within walking distance..
Stayed 1 night in Mar 2025

8/10 Good

Eleazar

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location and provides all the basics for a short stay. We disliked the white LED lights that gave the room the feeling of an operating room. It made a difference in our stay. Perhaps they can be substituted with LED lights that have a warmer hue. Additionally we could not log into wifi unless we did so in the lobby. The heating units are outdated and clunky. They need to be modernized for guests; convenience.
Stayed 1 night in Mar 2025

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed just an overnight that wasn’t really expensive. Clean room, somewhat dated but comfortable mattress. Great staff.
Stayed 1 night in Mar 2025

4/10 Poor

Jennifer, Rocklin

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We were there for only one night. The staff were very friendly. The rooms looked like they were improved and upgraded but our room had a strong disinfectant smell and the bathroom smelled like mildew. The parking lot is small so if you get there at night, you’ll need to park on the street or two blocks away in a public parking lot.
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Korina

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had to switch rooms the first night, as the bathroom sink would not drain. We tried to plunge it, but it still didn’t work. The front desk clerk was very fast in bringing us a plunger to use and then also with switching our room, so that was nice. Parking was tight and hard to come by. Our 2nd room was better, but still had some stains on the washcloths. Outside noise was very loud on the front wall of the room. The location was good and within walking distance of all of downtown.
Stayed 2 nights in Feb 2025

4/10 Poor

Randy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property is in process of upgrading but rooms are small, the bathroom sink drained very slowly and the bath/toilet area was in great need of repainting and cleaning of walls. When the slow drawing sink was reported to the front desk, the employee claimed he was surprised, not very convincingly.
Stayed 1 night in Feb 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the bathtub with jets. The room was very clean. The hotel was within walking distance of the concert I attended which was nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Boun

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Manuela

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Romu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok! Nice time and will go again!
Stayed 1 night in Feb 2025

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Make no mistake about it, this is a motel, not a hotel, and not a very nice one at that. This is the level of a place you'd expect to pay 59.99 if you were on a road trip and stopped at a roadside motel...maybe even 49.99. I paid $215 for my one night here. The room was tiny, bathroom hadn't seen a remodel in at least 40 years, grout was dirty, stains in and around the tub. The room was extremely loud. I happened to have a wall adjacent to the elevator and that was very loud. I also happened to be next to the maid/service room. At around 8:30 - 8:45 on Saturday morning there were a trio of Hispanic maids yelling (having a very loud conversation) with one another in Spanish right outside my door. Extremely annoying. When I went to checkout I was planning on mentioning something to the attendant that my experience was quite poor... but... naturally there was no one at the front desk so after a minute or two I just left. I get that it's all about location, and of the $215 I spent I'd say about $165 was paying for location and $50 went towards the accommodations. If I had to do it again, I would stay a mile away at a much nicer place for less money and use the leftover money on Uber into town.
Stayed 1 night in Feb 2025

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

olivia

Traveled with partner
Guy at check-in was fabulous. Cute and in-town. Need to invest in towels that weren’t ratty and stained, sheets that didn’t have holes and ink stains on them, and perhaps curtains so that other guests couldn’t peek in at you. We checked out after one night of a four night reservation
Stayed 4 nights in Feb 2025

6/10 Okay

Shawn

Stayed 1 night in Feb 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location to walk everywhere.
Stayed 1 night in Feb 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025