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Hotel Indigo Napa Valley by IHG

3.5 star property

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Photo gallery for Hotel Indigo Napa Valley by IHG

Reception
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
4195 Solano Avenue, Napa, CA, 94558
  • Balloons Above the Valley
    ‪2 min drive‬
  • Oxbow Commons
    ‪6 min drive‬
  • Napa Valley Wine Train
    ‪6 min drive‬
  • Napa, CA (APC-Napa Valley)
    ‪19 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility Roll-In Shower)

Standard Room, 1 King Bed, Mobility Accessible (Mobility Roll-In Shower) | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Mobility Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hilton Garden Inn Napa

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, (1000)
The price is $165
per night
includes taxes & fees
Feb 27 - Feb 28
Hilton Garden Inn Napa

About this property

Hotel Indigo Napa Valley by IHG

3.5-star Napa hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hotel Indigo Napa Valley by IHG offers 115 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Napa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Indigo Napa Valley by IHG features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 409 square feet (38 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Hotel Indigo Napa Valley by IHG is a smoke-free property.

Cupa - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10.29 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cupa

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 409 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.29 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Napa Valley
Ivy Hotel Napa
Best Western Premier Ivy Hotel Napa Valley
Best Western Premier Ivy Hotel Napa
Ivy Napa

Hotel Indigo Napa Valley by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 512 out of 1002 reviews
Rating 8 - Good. 259 out of 1002 reviews
Rating 6 - Okay. 135 out of 1002 reviews
Rating 4 - Poor. 51 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Agnieszka

Liked: Staff & service, property conditions & facilities
We stayed at Indigo for 2 nights. It is a very clean and updated property. We had a dog with us. It was a very nice stay. It is a relatively short drive to downtown. We highly recommend it.
Stayed 2 nights in Nov 2024

6/10 Okay

Donna

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hospitality starts at the front desk check in
Both people at front desk check in were rude and unwelcoming. The women checked us in, gave us 2 keys that stopped working the next morning and never told us that parking ( in the mostly empty lot) was an additional $10. All fees, on principle at the least if not by law, should be disclosed. The 2 people (different from check in) at the desk for checkout were warm, accommodating and generous. The room was very comfortable and very clean.
Stayed 1 night in Nov 2024

6/10 Okay

kari, San Mateo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, but updated rooms. Walls were thin. Over it was acceptable.
Stayed 2 nights in Nov 2024

8/10 Good

Rob

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Danielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome time in Napa! Staff was great
Stayed 2 nights in Oct 2024

8/10 Good

George, JERSEY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cheaper hotel in convenient location
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Leila

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to wait awhile to check in. It was pretty late but I couldn’t find anyone. It’s very clean and comfy. Room layout was great it was clean for the most part. Issues I had was there was mold on the shower head. You can also hear people talk outside in the hall.
Stayed 1 night in Nov 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet nice, roomy and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Lynda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kaoru

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Mixed residential area that was quite and seemed very safe. The room was spacious.
Stayed 3 nights in Oct 2024

10/10 Excellent

Susana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Stayed 2 nights in Oct 2024

10/10 Excellent

Ruan, BEAUMONT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Oct 2024

8/10 Good

Margot

Liked: Cleanliness
Room cramped, noisy. Beds comfortable.
Stayed 2 nights in Oct 2024

2/10 Terrible

Joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don't stay here
Pro...the front desk staff were friendly. Cons...the room was dirty and the bedding especially. The sheets had an oily smell and the pillowcases smelled smoky. The hotel looked tired and dated. We didn't last 1 night. I rebooked to another hotel for the next 4 nights at 1:30am because I couldn't sleep due to the room conditions.
Stayed 5 nights in Oct 2024

6/10 Okay

adriana

I did not like that they charge for parking something I didn’t see when booking the room and another think is the lay out of the room. Had to call guess service to ask where was the switch of the entrance light because we was already thinking the light was out. And they said the switch was inside the closet. U can just imagine the closet door with a hole on door for you to stick your hand through to turn on. I’m sorry but rooms not that great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds, helpful staff!
Stayed 3 nights in Oct 2024

4/10 Poor

jin, Valencia

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Bed was comfortable & clean but a bit smaller than we expected.
Stayed 3 nights in Oct 2024

2/10 Terrible

Ruben

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Scott

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Poor lighting in rooms
Stayed 3 nights in Oct 2024

8/10 Good

Imelda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Indigo
I only stayed for one night And did not have any concerns. The room did face the street and was a little noisy, but not overnight. I was not aware that you had to pay for parking.
Stayed 1 night in Oct 2024

10/10 Excellent

Jong Hoon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024