Hotel Indigo Napa Valley, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Napa Valley, an IHG Hotel

Reception
Breakfast served
View from property
Premium bedding, in-room safe, desk, iron/ironing board
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet friendly
  • Pool
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
4195 Solano Avenue, Napa, CA, 94558
  • Balloons Above the Valley
    2 min drive
  • Oxbow Commons
    6 min drive
  • Napa Valley Wine Train
    6 min drive
  • Napa, CA (APC-Napa Valley)
    16 min drive

Room options

Standard Room

  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Indigo Napa Valley, an IHG Hotel

3.5-star Napa hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hotel Indigo Napa Valley, an IHG Hotel offers 115 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Napa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Indigo Napa Valley, an IHG Hotel features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 409 square feet (38 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Hotel Indigo Napa Valley, an IHG Hotel is a smoke-free property.

Cupa - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10.29 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cupa

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 409 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.29 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Napa Valley
Ivy Hotel Napa
Best Western Premier Ivy Hotel Napa Valley
Best Western Premier Ivy Hotel Napa
Ivy Napa

Hotel Indigo Napa Valley, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 513 out of 1003 reviews" "
Rating 8 - Good. 267 out of 1003 reviews" "
Rating 6 - Okay. 131 out of 1003 reviews" "
Rating 4 - Poor. 52 out of 1003 reviews" "
Rating 2 - Terrible. 40 out of 1003 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Liked: Amenities, property conditions & facilities
First hotel that charged me for parking car in their lot. $10/night. Staff was never present at the front desk at night when we ate dinner or in the morning at check out. I have to wait and see if there were anymore charges besides parking put on my credit card.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jaime

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Leonor

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was kind
Stayed 3 nights in Aug 2024

10/10 Excellent

Ayleen

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of parking. Nice clean space
Stayed 2 nights in Jun 2024

8/10 Good

Edwina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

eve

Stayed 2 nights in Aug 2024

10/10 Excellent

Bernardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very satisfied
Stayed 3 nights in Aug 2024

6/10 Okay

Amanda

Stayed 1 night in Aug 2024

10/10 Excellent

Karanpreet

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 2 nights in Aug 2024

8/10 Good

Monique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It seems more like a motel in a suburban area & right on the train tracks. However, it was quite, clean, good service & breakfast was great.
Stayed 2 nights in Aug 2024

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front Desk staff was rude and not accomodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kaushik

Liked: Cleanliness, staff & service, property conditions & facilities
The property was just a hotel , nothing special about and the location was middle of no where and not even beautiful or pretty . Other than that it ok a nice and comfortable stay
Stayed 2 nights in Jul 2024

8/10 Good

Henry

Traveled with family
Liked: Cleanliness, property conditions & facilities
The property itself is great and in excellent conditions. The overall 4 star rating is due to the staff lack of customer service and also charging separately for parking when there were ample parking spaces.
Stayed 2 nights in Jul 2024

2/10 Terrible

Kenneth

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Booking was not found Hotel was sold out but had sold me a room Hotel ended up giving us a handicap room
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Jul 2024

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its been awhile since we've travelled and this was a wonderfully peaceful trip. Your staff was helpful, friendly and courteous with smiles all around. Thank you
Stayed 3 nights in Jul 2024

8/10 Good

Nikolaas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Junyuan

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Bridgett

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like being charged $8 for parking. This fee was not disclosed at the time I made the room reservation. It needs to be disclosed on your website and thru all 3rd party reservation systems like Expedia. I did like the size of the room and the modern bathroom. There needs to be more than one towel hook in the bathroom.
Stayed 1 night in Jul 2024

10/10 Excellent

Yessenia

Stayed 2 nights in Jul 2024

6/10 Okay

Alexis

Stayed 2 nights in Jul 2024

8/10 Good

Patti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Angela

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean, comfortable room; just a little tight for 3 adults. Staff was great.
Stayed 3 nights in Jul 2024