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21 Broad Hotel

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for 21 Broad Hotel

View from property
Lobby sitting area
Terrace/patio
Room, 1 King Bed | Premium bedding, desk, blackout drapes, iron/ironing board
Building design

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
21 Broad Street, Nantucket, MA, 02554
  • Quaker Meeting House
    1 min walk
  • Whaling Museum
    1 min walk
  • Nantucket Atheneum
    2 min walk
  • Nantucket, MA (ACK-Nantucket Memorial)
    7 min drive

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 175 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Petite King

Petite King | Premium bedding, desk, blackout drapes, iron/ironing board

Petite King

  • 120 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed

  • 125 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Harbor View

Deluxe Room, 1 King Bed, Harbor View | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Harbor View

  • 193 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

  • 193 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Nantucket Inn

Pool
Hot Tub
Free airport shuttle
Parking included
4.4 out of 5, Excellent, (409)
The price is $1,099
per night
$1,228 total
includes taxes & fees
Dec 7 - Dec 8
Nantucket Inn

About this property

21 Broad Hotel

3.5-star hotel in Nantucket Town
This smoke-free hotel features a full-service spa, concierge services, and a 24-hour front desk. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include free newspapers.
21 Broad Hotel offers 27 accommodations with iPads and iPod docking stations. Beds feature premium bedding. 40-inch LED televisions come with cable channels.

Bathrooms include showers, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
21 Broad Hotel features a full-service spa. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast each morning. This Nantucket hotel also offers a terrace, concierge services, and complimentary newspapers in the lobby.

21 Broad Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0012871970
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

21 Broad Hotel Nantucket
21 Broad Hotel
21 Broad Nantucket
21 Broad
Nesbitt Hotel Nantucket
Nesbitt Inn Nantucket
21 Broad Hotel Hotel
21 Broad Hotel Nantucket
21 Broad Hotel Hotel Nantucket

21 Broad Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 207 out of 258 reviews" "
Rating 8 - Good. 31 out of 258 reviews" "
Rating 6 - Okay. 16 out of 258 reviews" "
Rating 4 - Poor. 3 out of 258 reviews" "
Rating 2 - Terrible. 1 out of 258 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alanna, Winthrop

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful and located in the center of Nantucket ! Loved it and will be back!
Stayed 3 nights in Aug 2024

10/10 Excellent

Raylene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic room and stay! Quaint and relaxing!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jenifer

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Fantastic location . Walk to town & many restaurants. Quiet , Clean & comfortable.
Stayed 2 nights in Aug 2024

8/10 Good

Sallie Ann

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our recent stay at 21 Broad. The location is perfect and quiet. The hotel is beautifully decorated. Unfortunately our room had a mildew/moldy smell to it which was pretty powerful and made it hard to relax.
Stayed 2 nights in Aug 2024

8/10 Good

Edward

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent small hotel for a three day break. Most welcoming staff
Stayed 3 nights in Aug 2024

10/10 Excellent

MARK

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, very clean place conveniently located, friendly staff, healthy breakfast. Love it!
Stayed 4 nights in Aug 2024

6/10 Okay

Judy

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

doreen

Lovely staff, lovely stay
Stayed 1 night in Aug 2024

6/10 Okay

Jacqueline

Liked: Cleanliness, property conditions & facilities
Stayed on first floor and heard the ejection pump going off all the time. Quite loud
Stayed 1 night in Aug 2024

4/10 Poor

Donna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The picture of the room I paid for was not even close to what the picture showed! It was a 10x10 room. The bed took up the entire space. The room was slanted and the towels were so l old, rough and gray! The people there were very polite and nice. I immediately went to the desk and showed the woman the room I booked and paid for. She really had nothing to say! Sorry! I booked the room in January for over 1200.00 a night maybe more and she just said “no that’s the room you paid for, not the one in the picture!” I said how would I have known that? She blamed Expedia for falsifying the picture! Never to make eye contact again with me ! What a scam somewhere -the hotel, Expedia or both. The rooms are 60.00 a night like they used to be when it was the Nesbit inn! You got what you paid for! A real scam
Stayed 3 nights in Aug 2024

10/10 Excellent

N.

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the spacious bedroom and high ceilings and that our room was ready several hours before check-in. The bedroom and first floor amenities were very clean and welcoming. The staff was kind and professional.
Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Inna, Marblehead

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Difficult to contact staff out of hours. However, duty manager was very attentive to concerns the following morning which made things better.
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Nantucket Experience
Great experience! In town location close to shops, restaurants, harbor and beach. We will stay here again. Amazing staff!
Stayed 4 nights in Aug 2024

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very very well done… And the staff was “ Out of this world” Friendly, Helpful and polite.!!! I have traveled for 50 years… and it is one of the very best stays ever..!!! I will be back.!!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Loni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly. Pleasent surroundings, cozy courtyard, but some of the rooms were small. Had a great stay.
Stayed 5 nights in Jul 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go to ACK hotel for last minute booking
Go to for the island. Breakfast is weird but good.
Stayed 1 night in Jul 2024

6/10 Okay

shelley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great! The morning breakfast is wonderful. They have an open coffee bar , very convenient . Great location. Just make sure when you book a room, it’s not located across from the coffee bar. Rooms near the coffee bar are subjected to noise and lots of it ! Bathroom towels also a little stained and beat up looking. Other than that, good stay and would have been a great stay if our room was in another location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. 3 minute walk to the ferry and right downtown among all of the best restaurants. Walked to Jetties beach in 15 min as well but you could take the town bus if you didn’t want to walk or bike. Absolutely loved it!
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024