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The Originals City, Hôtel Novella Nantes Centre Gare

2.0 star property

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Photo gallery for The Originals City, Hôtel Novella Nantes Centre Gare

Front of property
Reception
Reception
Desk, blackout drapes, soundproofing, iron/ironing board
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
38 rue Richebourg, Nantes, Loire-atlantique, 44000
  • Château of the Dukes of Brittany
    ‪3 min walk‬
  • La Cité Nantes Event Center
    ‪7 min walk‬
  • Hotel Dieu Hospital
    ‪20 min walk‬
  • Nantes (NTE-Nantes - Atlantique)
    ‪24 min drive‬

Room options

View all photos for Privilege Room

Privilege Room | Desk, blackout drapes, soundproofing, iron/ironing board

Privilege Room

  • 151 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Elegance Double room

Desk, blackout drapes, soundproofing, iron/ironing board

Elegance Double room

  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room

Desk, blackout drapes, soundproofing, iron/ironing board

Family Room

  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Family Triple Room

Desk, blackout drapes, soundproofing, iron/ironing board

Family Triple Room

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Reception

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  • Kitchen
  • Pet friendly
  • Free WiFi
  • Laundry
4.3 out of 5, Excellent, (390)
The price is $262
per night
$300 total
includes taxes & fees
May 14 - May 15
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About this property

The Originals City, Hôtel Novella Nantes Centre Gare

Hotel in Richebourg - Saint-Clément
Concierge services, free WiFi in public areas, and multilingual staff assistance are available at this smoke-free hotel.
The Originals City, Hôtel Novella Nantes Centre Gare offers 40 accommodations with hair dryers and blackout drapes/curtains. Flat-screen televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The Originals City, Hôtel Novella Nantes Centre Gare features multilingual staff, concierge services, and an elevator. Public areas are equipped with complimentary wireless Internet access.

The Originals City, Hôtel Novella Nantes Centre Gare is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 11.20 for adults and EUR 10.90 for children

Things to do

  • Bicycle storage
  • Bicycle tours

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 11.20 for adults and EUR 10.90 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Alcohol is not served at this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Surcouf
Hotel Surcouf Nantes
Surcouf Nantes
INTER-HOTEL Surcouf Hotel Nantes
INTER-HOTEL Surcouf Hotel
INTER-HOTEL Surcouf Nantes
INTER-HOTEL Surcouf
INTER-HOTEL Novella Nantes Centre Gare Nantes France Hotel
INTER-HOTEL Novella Gare France Hotel
INTER-HOTEL Novella Nantes Centre Gare Nantes France
INTER-HOTEL Novella Gare France

The Originals City, Hôtel Novella Nantes Centre Gare Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 75 out of 254 reviews
Rating 8 - Good. 121 out of 254 reviews
Rating 6 - Okay. 41 out of 254 reviews
Rating 4 - Poor. 8 out of 254 reviews
Rating 2 - Terrible. 9 out of 254 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Neal, Carramar

Liked: Staff & service
There is no air conditioning the room is quite warm and there is no fan in the room
Stayed 1 night in Jun 2023

8/10 Good

Vincent

Stayed 1 night in Feb 2023

8/10 Good

HERVE

Stayed 1 night in Dec 2022

6/10 Okay

Doreen

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Towels could use refreshing. Only had 1 pillow per person. Could only supply 1 extra pillow when asked.
Stayed 2 nights in Jun 2022

2/10 Terrible

Luís

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed 1 night in Sep 2020

8/10 Good

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget stsy in heart of Nantes

Wonderful receptionists -helpful and professional. Reliabke wifi.My room 209 was receintly renovated and was better thsn expected.I was confused by outside of the building as thete were different name than on myvreservation but as soon as I was in itvturned a verynpkeasant stay.Closevto trainvsration and shittle bus for rhe airport.Recommended.
Stayed 1 night in Mar 2020

8/10 Good

Sandy, Fenelon Falls

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We picked this hotel because it’s walkable to the train station. It was a clean basic room with two twin beds. A Friendly lady at the front desk spoke English very well and was quite helpful. Irish pub right next door was perfect for our arrival at dinner time. For the price you can’t go wrong. - Two Canadians from Fenelon Falls
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, clean

Well located for the train station. Also very close to the Chateau. Friendly service, though front desk is not 24 hours, and check-in time was strict.
Stayed 1 night in Dec 2019

8/10 Good

Elen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Jason James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and value for money

Clean and convenient. The shower was better than some of the 5 star hotels I’ve stayed in. The room was clean and the bathroom recently renovated. Fantastic power in the shower. Location is perfect for the main train station and airport shuttle. Great value for 2 people.
Stayed 1 night in Sep 2019

10/10 Excellent

Kim, Salt Lake City

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. Staffs were very kind and helpful.
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to transportation. Oddly, towels not refreshed until asked for.
Stayed 3 nights in Aug 2019

6/10 Okay

Rachel

Liked: Cleanliness, property conditions & facilities, room comfort

Don't count on in-roon wifi

Great location. Room was tiny but adauate. Issues were: wifi did not work in the room, breakfast was mediocre considering it was 10Euro per person. Not worth buying breakfady. Shower did not drain and you were ankle deep in dirty water almost instantly.
Stayed 1 night in Jun 2019

8/10 Good

caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean cheap friendly comfortable

Really great friendly service at the front desk . Clean and comfortable room.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
conveniently located, friendly staff, good value
Stayed 7 nights in Oct 2018

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend away

Good fast check in with helpful staff Comfy and a good location
Stayed 2 nights in Sep 2018

6/10 Okay

Richard, Cheshire

Central

Convenient to station, OK price, what more is there to say?
Stayed 1 night in Aug 2017

10/10 Excellent

Val

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet room on a side street. Looked into inner courtyard

4/10 Poor

ERIC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You get what you paid for

We know it's a budget hotel when we booked so ain't expecting much. The staff was helpful enough. But the cleanliness is really soso. The lobby smelt toilet cleaning product and we found distinct dirt on the carpet in the room.

2/10 Terrible

Mark, Dorset

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vastly over rated

Where to start! Despite good reviews this is one of the worst I've ever stayed at, and I am not particularly fussy. First, reception was closed between noon and 4 which meant amusing myself for nearly 3 hours in Nantes on a Sunday afternoon. No easy feat! Second, there is no parking,despite their claim. Third, the double room was tiny and poorly decorated. Mould in the shower, a broken toilet seat and, unbelievably, an old unzipped red nylon sleeping bag for a duvet!! Handy for the city if you don't mind being in a very seedy area. Not impressed at all.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient

Close to the gare, close to old city, very convenient and ver comfortable.

10/10 Excellent

Tim, West Lafayette, IN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for the price

This hotel is nicely priced, with an excellent location. Short walk from La Cite (where I was attending a conference), a half block from the Chateau and Cathedral, a few blocks from the train station (no need for a taxi), a few blocks from the wonderful city center, and easy walking to the gardens. The rooms are sparse, but clean, the staff is friendly and helpful (make sure to arrive before 11pm for check in as the front desk is closed afterwards). They also provide a decent breakfast for a few euro. The internet is fairly fast, and free. No worries about having items stolen from my room, but they did not have safes in the rooms. Also, the neighborhood seemed fairly safe, and the street is fairly quiet for those sensitive to noise. All around, an excellent choice for a budget traveller who wants a clean, secure room that is within very easy walking distance of most of Nantes' main attractions.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Not too bad for the price

This hotel is conveniently located near the train station in Nantes, and we were welcomed by helpful and polite staff. The actual room itself was quite basic, but tidy and comfortable. There was unfortunately a rather funny smell coming from the bathroom which came and went over the two day stay, probably something to do with the plumbing. The area is a little seedy, being close to some, ahem, "adult" shops, but it didn't feel threatening or anything. Very close to the castle as well. I would consider staying here again.