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The Grand Hotel Nanaimo

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Grand Hotel Nanaimo

Exterior
Lunch, dinner and brunch served
Bar (on property)
Deluxe Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board
Suite, 1 King Bed with Sofa bed (Maple) | Living area | Flat-screen TV

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Gym

Explore the area

Map
4898 Rutherford Rd, Nanaimo, BC, V9T 4Z4
  • Long Lake
    4 min walk
  • Woodgrove Shopping Centre
    4 min drive
  • Frank Crane Arena
    5 min drive
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    10 min drive

Room options

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Bathroom sink

Club Room, 1 King Bed

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Maple)

Suite, 1 King Bed with Sofa bed (Maple) | Living area | Flat-screen TV

Suite, 1 King Bed with Sofa bed (Maple)

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 2 Queen Beds

  • 376 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Club Room, 2 Queen Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Queen Beds

Similar properties

Lobby

Inn On Long Lake

On private beach
Breakfast included
Pet friendly
Free WiFi
4.5 out of 5, Wonderful, (1120)
The price is $111
per night
$129 total
includes taxes & fees
Dec 11 - Dec 12
Inn On Long Lake

About this property

The Grand Hotel Nanaimo

3-star Nanaimo hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk, and wedding services. Housekeeping is available on request.
The Grand Hotel Nanaimo offers 50 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 5 meeting rooms are available. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Concierge services and wedding services can be provided. Complimentary self parking is available on site.

The Grand Hotel Nanaimo is a smoke-free property.

Grand Cru Restaurant - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Whik(e)y Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

Languages

Arabic, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grand Cru Restaurant
  • Whik(e)y Bar

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A credit card must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Hotel Nanaimo
Grand Nanaimo
Nanaimo Grand Hotel
The Grand Hotel Nanaimo Hotel
The Grand Hotel Nanaimo Nanaimo
The Grand Hotel Nanaimo Hotel Nanaimo

The Grand Hotel Nanaimo Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 325 out of 841 reviews" "
Rating 8 - Good. 337 out of 841 reviews" "
Rating 6 - Okay. 113 out of 841 reviews" "
Rating 4 - Poor. 45 out of 841 reviews" "
Rating 2 - Terrible. 21 out of 841 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Aug 2024

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Sheila

Stayed 2 nights in Aug 2024

6/10 Okay

Martin, McMinnville

Traveled with group
Desk clerk was not very helpful and barely spoke English.
Stayed 1 night in Aug 2024

10/10 Excellent

Suresh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay Great management team and staff Will come back soon Cheers
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at front desk excellent. Very clean and organized, good location.
Stayed 2 nights in Aug 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
A little expensive but nice
Stayed 1 night in Aug 2024

4/10 Poor

Grant

Disliked: Staff & service, amenities, property conditions & facilities
Caught the late ferry and needed somewhere to stay last minute and saw that there were deluxe rooms available so i booked one. When I arrived I was behind a line of three groups of guests all checking in. No big deal. When I get to the front of the line the front desk host was a little unfriendly and as I was paying my 200$ deposit he looked down his glasses at me and told me if i smoke in the room i will be charged 200$ which he didnt feel the need to say to any of the other paying guests in front of me. I told him thats fine I dont smoke and proceeded to my room. The main feature that helped me decide on this hotel was the soaker tub because after a long day of travelling and paying 300$ for an 10 hour stay in a hotel, I wanted to relax and enjoy that one amenity. When I got to my room I went straight to the bathroom to start the tub and the bathroom door only opened halfway because it got caught on the tile floor. The tile floor itself was very uneven and cracking, showing signs of either poor finishing or issues in the subfloor below. Once i filled the tub to my utmost dissapointment the jets did not work in the tub. I also requested a late check out when I booked and was informed my check out time was to be 11. As someone who has worked hospitality for years, I was dissapointed in the value I got at this hotel. Maybe other people really like this place but for 300$ a night, I think ill go stay somewhere by the waterfront next time instead. Hopefully this review helps som
Stayed 1 night in Aug 2024

2/10 Terrible

David

Business traveler
Disliked: Property conditions & facilities
Room 20 years out of date floor was so broken up under carpet was like throwing you towel over rocks on the beach and walking on it
Stayed 1 night in Aug 2024

8/10 Good

Nadine

Traveled with partner
Liked: Staff & service
Old and worn but still has some charm
Stayed 1 night in Aug 2024

6/10 Okay

Randall

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To pricy. Rooms outdated
Stayed 1 night in Aug 2024

6/10 Okay

Kathryn

Liked: Cleanliness, amenities
Comfortable bed and big bathroom
Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Very thorough and friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Tralena

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Othman, calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2024

8/10 Good

Erin

Traveled with family
Liked: Staff & service
While clean, property is quite outdated. Flooring (carpet and tile) badly need replacing, at least in our suite.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Aug 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Man Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Jul 2024

4/10 Poor

Ken

Disliked: Property conditions & facilities
Pictures are much better than the rooms. The gym is not at all a gym. Old stationary bike and tred mile. Not machines. I small rack of bumbles to 20lbs.
Stayed 1 night in Jul 2024

8/10 Good

Thomas

Traveled with partner
Liked: Staff & service
Good location. Hallways & rooms smelled musty, maybe the carpets. The carpet in our room was lumpy like there was gravel under it when walking around. Went to go for breakfast, nothing here. Managed to find coffee in lobby. It was like a ghost town in the lobby at 10am. No music, kind of dark & dreary. Felt like the place was closed. Wife found spiders on bed….
Stayed 1 night in Jul 2024

10/10 Excellent

Marc

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024