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The Grand Hotel Nanaimo

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Grand Hotel Nanaimo

Exterior
Lunch, dinner and brunch served
Bar (on property)
Deluxe Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board
Suite, 1 King Bed with Sofa bed (Maple) | Living area | Flat-screen TV

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
4898 Rutherford Rd, Nanaimo, BC, V9T 4Z4
  • Long Lake
    4 min walk
  • Woodgrove Shopping Centre
    4 min drive
  • Frank Crane Arena
    5 min drive
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    10 min drive

Room options

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Bathroom sink

Club Room, 1 King Bed

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Maple)

Suite, 1 King Bed with Sofa bed (Maple) | Living area | Flat-screen TV

Suite, 1 King Bed with Sofa bed (Maple)

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 2 Queen Beds

  • 376 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Club Room, 2 Queen Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Queen Beds

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The price is $109
per night
$126 total
includes taxes & fees
Jan 11 - Jan 12
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About this property

The Grand Hotel Nanaimo

3-star Nanaimo hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk, and wedding services. Housekeeping is available on request.
The Grand Hotel Nanaimo offers 50 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 5 meeting rooms are available. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Concierge services and wedding services can be provided. Complimentary self parking is available on site.

The Grand Hotel Nanaimo is a smoke-free property.

Grand Cru Restaurant - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Whik(e)y Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

Languages

Arabic, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grand Cru Restaurant
  • Whik(e)y Bar

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A credit card must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Hotel Nanaimo
Grand Nanaimo
Nanaimo Grand Hotel
The Grand Hotel Nanaimo Hotel
The Grand Hotel Nanaimo Nanaimo
The Grand Hotel Nanaimo Hotel Nanaimo

The Grand Hotel Nanaimo Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 328 out of 849 reviews" "
Rating 8 - Good. 340 out of 849 reviews" "
Rating 6 - Okay. 114 out of 849 reviews" "
Rating 4 - Poor. 45 out of 849 reviews" "
Rating 2 - Terrible. 22 out of 849 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Sep 2024

10/10 Excellent

Hendrika

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
We had a good stay but I had to get my bed changed as there was hair in it. The people above us on the last night were very heavy walkers until late at night and early the next morning.
Stayed 3 nights in Sep 2024

10/10 Excellent

Crystle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a really nice stay at The Grand. it was quiet and comfortable and i highly recommend it.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience thank u
Stayed 1 night in Sep 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel for us. Quiet, clean, spacious room.
Stayed 1 night in Sep 2024

6/10 Okay

Kerry

No food options and we liked the decor
Stayed 1 night in Sep 2024

8/10 Good

Stace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Hotel Nanaimo had a dated rooms but also an old cozy feel to the hotel. The shower pressure was fantastic although the shower curtain has a tendency to be your buddy. My room faced the out front which also gave me the opportunity to keep an eye on my rental car and I did have a balcony which was kind of nice, but was rarely used.
Stayed 1 night in Sep 2024

2/10 Terrible

Donald, Nanaimo

Stayed 1 night in Aug 2024

10/10 Excellent

Davut

Stayed 1 night in Sep 2024

8/10 Good

Jo-Anne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Aminmohamed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Nadine

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Older and needs upkeep but safe and quiet
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Melvin

Traveled with partner
Enjoyed the decor and fell of the lobby, bar and dining room. Wood and brass added to the period look of the hotel. Beds very comfortable - had a good nights rest with no aches in the morning - always appreciated at age 74. LoL
Stayed 1 night in Sep 2024

10/10 Excellent

Zheng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and quiet, beds are comfortable, we got our room upgraded which is a surprise. The elevator door has some issues to close, so we use stairs instead. Not suggest for families with kids, since no yard space to stay or play, and lobby has old displays/decorations everywhere.
Stayed 1 night in Sep 2024

8/10 Good

Elaine, Ste Therese

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like having no info in the room,like options for eating or how to use the TV. I am hard of hearing and any strong accent makes it hard for me to understand what is being said to me. Check-in was therefore difficult. The hotel itself was like a walk in history. Very unique environment. Felt very safe.
Stayed 1 night in Sep 2024

8/10 Good

ronald

Liked: Staff & service
Quick and friendly check in.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. The staff were helpful and kind. There’s a beautiful garden out back with figs, grapes, and much more. This place is a special find with wonderful character. I can’t wait to go back!
Stayed 2 nights in Sep 2024

4/10 Poor

German

Liked: Cleanliness
Disliked: Staff & service, amenities
Fire alarm went off around midnight. There was NO staff at all to direct the hotel guest. Hotel guest had to call the local fire department. Hotel guest were standing outside for at least 20 minutes without any information. In the end the fire fighter told me it was a faulty board that triggered the alarm. This Hotel was run down and outdated. The elevator door had a hard time closing. I had to hold the close button to get it to fully close. I would NOT recommend this Hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Cameron

Traveled with partner
Liked: Cleanliness, staff & service
Clean & secure. Quiet over decorated for my taste - simplifying would look more classy.
Stayed 1 night in Aug 2024

10/10 Excellent

Durlabh

Traveled with group
Liked: Cleanliness, amenities
Nice hotel. Actually feels like a hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in a good location. The staff was very friendly and helpful and they had a great lounge to relax in after a busy day. We especially loved the eclectic style the place was decorated in. We will definitely be back.
Stayed 1 night in Aug 2024