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Pacific Shores Resort & Spa

3.5 star property

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Photo gallery for Pacific Shores Resort & Spa

Outdoor spa tub
Couples treatment rooms, body treatments, aromatherapy
Restaurant
Basic Apartment, 1 Bedroom, Kitchen, Garden Area | Living area | Flat-screen TV
Exterior

Popular amenities

  • Pet friendly

Explore the area

Map
1600 Strougler Road, Nanoose Bay, BC, V9P9B7
  • Grotto Spa at Tigh-Na-Mara
    ‪5 min drive‬
  • Rathtrevor Beach Provincial Park
    ‪8 min drive‬
  • Parksville Beach
    ‪11 min drive‬
  • Nanaimo, BC (YCD)
    ‪47 min drive‬

Room options

View all photos for Basic Apartment, 1 Bedroom, Kitchen, Garden Area

Basic Apartment, 1 Bedroom, Kitchen, Garden Area | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Basic Apartment, 1 Bedroom, Kitchen, Garden Area

8.4 out of 10
Very good
(27 reviews)
  • 600 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Hotel Room, Queen Bed and Sofa Bed

Standard Hotel Room, Queen Bed and Sofa Bed | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Standard Hotel Room, Queen Bed and Sofa Bed

8.2 out of 10
Very good
(27 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About this property

Pacific Shores Resort & Spa

3.5-star Nanoose Bay hotel close to Rathtrevor Beach Provincial Park
At Pacific Shores Resort & Spa, relax by an indoor pool or hit the private sand beach where you can enjoy kayaking. Limited housekeeping is available.
Pacific Shores Resort & Spa offers 47 accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

A private beach and complimentary bicycles are featured at the hotel. An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Step outside to unwind on the sand beach. After a day at the beach, enjoy amenities at Pacific Shores Resort & Spa like an indoor pool, a children's pool, and complimentary bicycles.

The hotel offers a restaurant and a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. This beach hotel also offers a hot tub, a sauna, and a fitness center. Complimentary covered self parking is available on site.

Pacific Shores Resort & Spa has designated areas for smoking.

Pacific Moon Rising - Onsite restaurant. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pacific Moon Rising

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Kayaking
  • Library
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (limited availability)

Business services

  • 3,500 square feet of conference space
  • 5 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property enforces quiet hours from 10:00 PM to 8:00 AM
Full payment for the stay is required at check-in

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool
The following facilities are closed on Thursday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Creekside Suites Hotel Nanoose Bay
Creekside Suites Hotel
Creekside Suites Nanoose Bay
Creekside Suites @ Pacific Shores Hotel Nanoose Bay
Creekside Suites @ Pacific Shores Hotel
Creekside Suites @ Pacific Shores Nanoose Bay
Pacific Shores Resort Nanoose Bay
Pacific Shores Nanoose Bay
Hotel Pacific Shores Resort & Spa Nanoose Bay
Nanoose Bay Pacific Shores Resort & Spa Hotel
Hotel Pacific Shores Resort & Spa
Pacific Shores Resort & Spa Nanoose Bay
Creekside Suites @ Pacific Shores
Pacific Shores Resort
Creekside Suites
Pacific Shores
Pacific Shores Nanoose Bay
Pacific Shores Resort Spa
Pacific Shores & Spa Nanoose
Pacific Shores Resort & Spa Hotel
Pacific Shores Resort & Spa Nanoose Bay
Pacific Shores Resort & Spa Hotel Nanoose Bay

Pacific Shores Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 277 out of 720 reviews
Rating 8 - Good. 262 out of 720 reviews
Rating 6 - Okay. 103 out of 720 reviews
Rating 4 - Poor. 53 out of 720 reviews
Rating 2 - Terrible. 25 out of 720 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Abbey

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here a few times. This last time wasn’t super great. We love the property but our room was definitely not worth the money
Stayed 1 night in Apr 2025

8/10 Good

Heather, Cochrane

Stayed 2 nights in Apr 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

2/10 Terrible

Delores

Traveled with partner
Disliked: Amenities, property conditions & facilities
This is a children's resort we could hear children crying and talking next door. We moved rooms but problem not resolved walls paper thin could hear everything. wanted to watch tv before bed its up a wall at an angle neck got sore Chose this resort out of town for peace and quiet but didnt happen this is not a place for adults without children to relax they are everywhere hot tub pools etc Its a 2 dressed up as a nine. NEVER AGAIN I WONT EVEN DRIVE BY THIS PLACE USE YOUR MONEY ELSEWHERE UNLESS YOU HAVE KIDS. Refund please....
Stayed 1 night in Apr 2025

6/10 Okay

Thomas

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Rooms need updating, paint peeling off the wall, bathroom was pretty gross , coffee maker has never been cleaned, pool and hot tub was nice.
Stayed 1 night in Apr 2025

6/10 Okay

cynthia

Liked: Cleanliness, property conditions & facilities
Resort was clean, quiet. Front desk staff were not knowledgeable about the resort or what was happening day to day. After a long day of hiking, we came back to find out the only restaurant at the resort was closed for a private event. No warning of this earlier the day.
Stayed 4 nights in Apr 2025

4/10 Poor

FREDERICH, Campbell River

Disliked: Staff & service, property conditions & facilities
We didn’t like the fact the front desk staff on check in were not particularly friendly ….. not one smile! They advertised dog friendly, at a cost of $10.00 but actually charged us $20.00. The room decor was poor, minimal at best. There was no soap or shampoo in the room. There was no remote for the TV 📺. All in all not impressed and doubtful we will book there again. The property was nice and looked after.
Stayed 1 night in Apr 2025

10/10 Excellent

John R

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely restaurant. Clean room. Good bed. Close to everything.
Stayed 3 nights in Apr 2025

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and relaxing place to stay.
Stayed 1 night in Mar 2025

6/10 Okay

Danial

Traveled with family
Hotel and area around hotel are dated and need some TLC.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
All of it
Stayed 1 night in Mar 2025

10/10 Excellent

terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Anne

Stayed 3 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attention to Detail

This place is better maintained than most brand new places I've stayed at. I found myself scrutinizing things more closely because everywhere I looked nothing was out of place. Beautiful setting. I'll be back
Stayed 1 night in Mar 2025

10/10 Excellent

Rita

Liked: Cleanliness
Love the outdoor hot tub!
Stayed 1 night in Mar 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Resort

Not a bad resort in the Nanoose/Parksville area. I would say the only downside was the size of the unit, and the lack of functioning furniture. Would have been nice to have a desk or in the very least a coffee table. Plus side, the outdoor hot tub was a great addition to the nightly rental. There is also a gym and indoor pool as well.
Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Stayed 1 night in Oct 2024

8/10 Good

Zach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property for a weekend away! Rooms are a little noisy/not very soundproof for a resort that attracts so many families/young kids. Service in the restaurant is a bit slow and inconsistent but the staff is friendly.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice room; poor professionalism

The room was nice with a nice view. The manager was not professional. She spent several minutes arguing with an owner over the phone while I stood there trying to check out. Did not acknowledge me at all - just stared at her computer screen. I had to interrupt their argument to hand in my keys. I know this was the manager based on the content of the phone conversation (the staff were otherwise pleasant).
Stayed 3 nights in Feb 2025

8/10 Good

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and beautiful location
Stayed 2 nights in Feb 2025

10/10 Excellent

Ashrith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Fei Anne

Stayed 1 night in Dec 2024

10/10 Excellent

Jzero, Victoria

Stayed 1 night in Jan 2025

8/10 Good

Shelley

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Resort was very nice. The only complaint was our bed was not comfortable.
Stayed 1 night in Feb 2025