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Pacific Shores Resort & Spa

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pacific Shores Resort & Spa

Outdoor spa tub
Basic Apartment, 1 Bedroom, Kitchen, Garden Area | Living area | Flat-screen TV
Restaurant
Beach/ocean view
Couples treatment rooms, body treatments, aromatherapy

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • On private beach
  • Pet friendly
  • Spa
  • Pool
  • Hot Tub

Explore the area

Map
1600 Strougler Road, Nanoose Bay, BC, V9P9B7
  • Parksville Visitor Centre
    4 min drive
  • Parksville Museum & Archives
    5 min drive
  • Grotto Spa at Tigh-Na-Mara
    5 min drive
  • Nanaimo, BC (YCD)
    38 min drive

Room options

View all photos for Basic Apartment, 1 Bedroom, Kitchen, Garden Area

Basic Apartment, 1 Bedroom, Kitchen, Garden Area | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Basic Apartment, 1 Bedroom, Kitchen, Garden Area

  • 600 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Hotel Room, Queen Bed and Sofa Bed

Standard Hotel Room, Queen Bed and Sofa Bed | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Hotel Room, Queen Bed and Sofa Bed

  • 300 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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Exterior

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About this property

Pacific Shores Resort & Spa

3.5-star Nanoose Bay hotel close to Rathtrevor Beach Provincial Park
At Pacific Shores Resort & Spa, relax by an indoor pool or hit the private sand beach where you can enjoy kayaking. Limited housekeeping is available.
Pacific Shores Resort & Spa offers 47 accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

A private beach and complimentary bicycles are featured at the hotel. An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Step outside to unwind on the sand beach. After a day at the beach, enjoy amenities at Pacific Shores Resort & Spa like an indoor pool, a children's pool, and complimentary bicycles.

The hotel offers a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a spa tub, a sauna, and a fitness center. Complimentary covered self parking is available on site.

Pacific Shores Resort & Spa has designated areas for smoking.

Pacific Moon Rising - Onsite restaurant. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pacific Moon Rising

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Playground
  • Sauna
  • Spa tub

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (limited availability)

Business services

  • 3,500 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Full payment for the stay is required at check-in

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool
The following facilities are closed on Thursday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 10 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Creekside Suites Hotel Nanoose Bay
Creekside Suites Hotel
Creekside Suites Nanoose Bay
Creekside Suites @ Pacific Shores Hotel Nanoose Bay
Creekside Suites @ Pacific Shores Hotel
Creekside Suites @ Pacific Shores Nanoose Bay
Pacific Shores Resort Nanoose Bay
Pacific Shores Nanoose Bay
Hotel Pacific Shores Resort & Spa Nanoose Bay
Nanoose Bay Pacific Shores Resort & Spa Hotel
Hotel Pacific Shores Resort & Spa
Pacific Shores Resort & Spa Nanoose Bay
Creekside Suites @ Pacific Shores
Pacific Shores Resort
Creekside Suites
Pacific Shores
Pacific Shores Nanoose Bay
Pacific Shores Resort Spa
Pacific Shores & Spa Nanoose
Pacific Shores Resort & Spa Hotel
Pacific Shores Resort & Spa Nanoose Bay
Pacific Shores Resort & Spa Hotel Nanoose Bay

Pacific Shores Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 238 out of 631 reviews" "
Rating 8 - Good. 240 out of 631 reviews" "
Rating 6 - Okay. 85 out of 631 reviews" "
Rating 4 - Poor. 47 out of 631 reviews" "
Rating 2 - Terrible. 21 out of 631 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Migel

Traveled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Maya

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Michelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but needs air conditioning or better fans
Stayed 1 night in Aug 2024

8/10 Good

Damon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slightly noisy from outside pool area due to kids but what to expect as it’s very family oriented
Stayed 3 nights in Aug 2024

6/10 Okay

Merrill

Traveled with family
Disliked: Amenities
We have stayed at this resort many times. It is starting to show it's age and the unit we stayed in is getting pretty shabby. The carpet was stained and dirty, plus I don't think it was vacuumed. The bed in the bedroom and the pull out sofa were really bad. The pillows weren't very good. The hot tub in the main pool area was out of service. This seems to happen fairly often, as it was out of service on a previous trip. There was an alarm beeping continuously in the ping pong and billiards room that was really annoying. This resort has a beautiful property, the outdoor hot tub area was functioning and is very nice. The pool is kept at an excellent temperature and the kids really enjoy it. The Sauna was working, that is good. Overall we enjoyed our stay, but may look for a new resort in the future if it gets any more rundown.
Stayed 3 nights in Aug 2024

6/10 Okay

Terry

Stayed 5 nights in Aug 2024

10/10 Excellent

Carla

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful area
Stayed 1 night in Aug 2024

8/10 Good

shoana

Liked: Amenities
It was beautifully landscaped. The rooms Were sufficient. They were decent sized. There should be water fill stations since you only get on bottle of water each per stay. The bed was made but not very well. Sheets were popping up on the corner towels for the pool are kept at the front desk. Not near the pool or with the pool attendant resting at the desk outside the pool
Stayed 1 night in Aug 2024

8/10 Good

Mireille

Traveled with family
We travelled to Vancouver Island to get together with Family. The location was ideal.
Stayed 5 nights in Aug 2024

10/10 Excellent

Donna

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, the resort is beautiful and loved being so close to a beach, pool/hot tub. Will come again, thank you!
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Amenities
Lots of amenities!
Stayed 4 nights in Aug 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities for kids (playground, pool, beach access, laundry!). The kitchenette made meals easy to plan. Would highly recommend. No need to stay right in Parksville, 7 minute drive to Rathtrevor.
Stayed 2 nights in Aug 2024

10/10 Excellent

NATALYA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Very nice resort, great location, accomodative stuff (super late check in was accomodated), beautiful grounds, swimmable beach. Cons: no toiletries provided, even no hand soap. I had a bar soap and shampoo packed, so wasn't a big problem for me. I found it a bit bizarre but didn't have time to ask front desk
Stayed 2 nights in Aug 2024

6/10 Okay

Ettie

Business traveler
Liked: Cleanliness
This was the most uncomfortable bed I have ever slept in, bouncy and squeaky. Pillows were lumpy and firm. Moist people overhead. There was no climate control and the room was hot and stuffy. Otherwise it appeared to be recently renovated so was clean and modern
Stayed 1 night in Aug 2024

8/10 Good

Catharine, North Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families, close to beach and has a pool
Stayed 1 night in Aug 2024

10/10 Excellent

Shannon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet
Great stay, was quick.
Stayed 1 night in Aug 2024

6/10 Okay

Dean, Richmond

Traveled with pets, Traveled with family
Liked: Amenities
Accessibility to a great coastline. Our room did not have a bath and was very noisy because of its proximity to the main building. The newer building was much better. Our 3rd time.
Stayed 2 nights in Aug 2024

4/10 Poor

Kristy

Stayed 3 nights in Jul 2024

8/10 Good

Della, Vancouver

Traveled with family
Liked: Cleanliness, property conditions & facilities
We had an enjoyable time at Pacific Shores, and loved that there were kayaks and other equipment available. The grounds were lovely. That being said I was disappointed with some aspects. I have some mobility issues and when we checked in, I asked if there was any way to drive up to the lodge to unload our luggage. I was told NO. In fact, we subsequently discovered that there was an underground parking lot with luggage carriers that would have made easy to load at our car and take up via the elevator. There is no AC, and the fans supplied were woefully inadequate (could barely tell they were on). I wondered why the only ice dispensers (at least that we could find) were in a SEPARATE BUILDING? Last but not least, why is there no breakfast service in the restaurant on a weekday? It's some distance to the closest restaurant. Surely a breakfast bar buffet of some sort could have been introduced.
Stayed 2 nights in Jul 2024

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
This is a dated property. Food service was okay but very expensive. They were unable to serve some items do to shortages and staffing issues . The property did advise that air conditioning wasn’t available. But very uncomfortable sleeps do to the heat .
Stayed 2 nights in Jul 2024

8/10 Good

Tom

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property it’s the second time I’ve been to this place. Towels a bit stained.
Stayed 2 nights in Jul 2024

4/10 Poor

Cheryl

Traveled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The photos shown at the booking was nothing like the room We thought it had a kitchen so we brought food to make dinner and breakfast , but no kitchen A microwave and small fridge The bed was so lumpy , they need to replace the mattress and touch up the paint .We had a small deck with only one chair??? Check in was easy and the restaurant was fabulous. Which was good since we couldn’t cook our food
Stayed 1 night in Jul 2024

10/10 Excellent

JOLENE

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful location. Outdoor pool was great. The room we had didn't have A/C which made for a very stuffy stay during a heat wave. Reservations at the restaurant are recommended if there is a local event drawing crowds to the area. The live music at the restaurant was wonderful.
Stayed 2 nights in Jul 2024