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Pacific Shores Resort & Spa

3.5 star property

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Photo gallery for Pacific Shores Resort & Spa

Outdoor spa tub
Couples treatment rooms, body treatments, aromatherapy
Basic Apartment, 1 Bedroom, Kitchen, Garden Area | Living area | Flat-screen TV
Couples treatment rooms, body treatments, aromatherapy
Couples treatment rooms, body treatments, aromatherapy

Reviews

8.0 out of 10
Very good

Popular amenities

  • On private beach
  • Pet friendly

Explore the area

Map
1600 Strougler Road, Nanoose Bay, BC, V9P9B7
  • Grotto Spa at Tigh-Na-Mara
    ‪5 min drive‬
  • Rathtrevor Beach Provincial Park
    ‪8 min drive‬
  • Parksville Beach
    ‪10 min drive‬
  • Nanaimo, BC (YCD)
    ‪47 min drive‬

Room options

View all photos for Basic Apartment, 1 Bedroom, Kitchen, Garden Area

Basic Apartment, 1 Bedroom, Kitchen, Garden Area | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Basic Apartment, 1 Bedroom, Kitchen, Garden Area

  • 600 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Hotel Room, Queen Bed and Sofa Bed

Free toiletries, hair dryer, towels, soap

Standard Hotel Room, Queen Bed and Sofa Bed

  • 300 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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Exterior

THE Beach Club Resort

  • Pool
  • Hot Tub
  • Spa
  • Parking included
4.6 out of 5, Wonderful, (1000)
$260 nightly
The price is $260 total
includes taxes & fees
THE Beach Club Resort

About this property

Pacific Shores Resort & Spa

3.5-star Nanoose Bay hotel close to Rathtrevor Beach Provincial Park
At Pacific Shores Resort & Spa, relax by an indoor pool or hit the private sand beach where you can enjoy kayaking. Limited housekeeping is available.
Pacific Shores Resort & Spa offers 47 accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

A private beach and complimentary bicycles are featured at the hotel. An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Step outside to unwind on the sand beach. After a day at the beach, enjoy amenities at Pacific Shores Resort & Spa like an indoor pool, a children's pool, and complimentary bicycles.

The hotel offers a restaurant and a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. This beach hotel also offers a hot tub, a sauna, and a fitness center. Complimentary covered self parking is available on site.

Pacific Shores Resort & Spa has designated areas for smoking.

Pacific Moon Rising - Onsite restaurant. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pacific Moon Rising

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Kayaking
  • Library
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (limited availability)

Business services

  • 3,500 square feet of conference space
  • 5 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property enforces quiet hours from 10:00 PM to 8:00 AM
Full payment for the stay is required at check-in

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool
The following facilities are closed on Thursday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Creekside Suites Hotel Nanoose Bay
Creekside Suites Hotel
Creekside Suites Nanoose Bay
Creekside Suites @ Pacific Shores Hotel Nanoose Bay
Creekside Suites @ Pacific Shores Hotel
Creekside Suites @ Pacific Shores Nanoose Bay
Pacific Shores Resort Nanoose Bay
Pacific Shores Nanoose Bay
Hotel Pacific Shores Resort & Spa Nanoose Bay
Nanoose Bay Pacific Shores Resort & Spa Hotel
Hotel Pacific Shores Resort & Spa
Pacific Shores Resort & Spa Nanoose Bay
Creekside Suites @ Pacific Shores
Pacific Shores Resort
Creekside Suites
Pacific Shores
Pacific Shores Nanoose Bay
Pacific Shores Resort Spa
Pacific Shores & Spa Nanoose
Pacific Shores Resort & Spa Hotel
Pacific Shores Resort & Spa Nanoose Bay
Pacific Shores Resort & Spa Hotel Nanoose Bay

Pacific Shores Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 266 out of 694 reviews
Rating 8 - Good. 255 out of 694 reviews
Rating 6 - Okay. 97 out of 694 reviews
Rating 4 - Poor. 51 out of 694 reviews
Rating 2 - Terrible. 25 out of 694 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Resort

Not a bad resort in the Nanoose/Parksville area. I would say the only downside was the size of the unit, and the lack of functioning furniture. Would have been nice to have a desk or in the very least a coffee table. Plus side, the outdoor hot tub was a great addition to the nightly rental. There is also a gym and indoor pool as well.
Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Stayed 1 night in Oct 2024

8/10 Good

Zach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property for a weekend away! Rooms are a little noisy/not very soundproof for a resort that attracts so many families/young kids. Service in the restaurant is a bit slow and inconsistent but the staff is friendly.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice room; poor professionalism

The room was nice with a nice view. The manager was not professional. She spent several minutes arguing with an owner over the phone while I stood there trying to check out. Did not acknowledge me at all - just stared at her computer screen. I had to interrupt their argument to hand in my keys. I know this was the manager based on the content of the phone conversation (the staff were otherwise pleasant).
Stayed 3 nights in Feb 2025

8/10 Good

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and beautiful location
Stayed 2 nights in Feb 2025

10/10 Excellent

Ashrith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Fei Anne

Stayed 1 night in Dec 2024

10/10 Excellent

Jzero, Victoria

Stayed 1 night in Jan 2025

8/10 Good

Shelley

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Resort was very nice. The only complaint was our bed was not comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive value!

Had a great time staying here during the off-season. The restaurant had great food, & the pool & hot tubs were well-maintained. The surrounding area is breathtaking & I will definitely be back
Stayed 5 nights in Feb 2025

8/10 Good

Laura

Stayed 1 night in Jan 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff welcoming us were excellent,friendly & efficient.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, wonderful hot tubs, sauna, and pool! Comfortable beds, but the pillows are too huge for my liking.
Stayed 1 night in Jan 2025

10/10 Excellent

Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It feels like going to a spa staying at this resort when you take advantage of the sauna, indoor and outdoor hot tubs, swimming pool, and massage chairs. The beds are very comfortable, but the sofa beds, not so much. The staff are very accommodating and helpful. The only improvement I would like is salt and pepper provided in the kitchen suites.
Stayed 2 nights in Jan 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
been coming for years.....always good.
Stayed 6 nights in Jan 2025

10/10 Excellent

Lloyd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place has good food, a nice pool, and relaxing secluded hot tubs. There are also a ton of amenities here and lots to do. Very nice experience
Stayed 1 night in Jan 2025

8/10 Good

Deb

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Jessica

Stayed 1 night in Dec 2024

8/10 Good

maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Dec 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Beautiful

Great staff and resort. We loved everything about it except for the terrible bed. We're hoping to come back and give this wonderful resort another chance. If not for the lost sleep it would have been very special.
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Stayed 3 nights in Dec 2024

4/10 Poor

Jacqueline

Disliked: Property conditions & facilities
Chips on floor crumbs in sofa bed someone’s used makeup brush on dresser. Fridge noisy. Bathrooms need updating. Stairwell plywood unfinished.
Stayed 1 night in Jan 2025

6/10 Okay

Danial

Disliked: Property conditions & facilities
Dated facility
Stayed 1 night in Dec 2024

10/10 Excellent

Shawna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Erin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff were friendly but not well trained. I was triple charged on the deposit ($300) and no one seemed to know how to reverse the charges including the general manager. In an attempt to reverse them I was charged another $100 a week later. The only solution they could come up with is issuing and mailing a cheque with no known date for when it would arrive.
Stayed 1 night in Dec 2024