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Pacific Shores Resort & Spa

3.5 star property

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Outdoor spa tub
Basic Apartment, 1 Bedroom, Kitchen, Garden Area | Living area | Flat-screen TV
Beach/ocean view
Restaurant
Couples treatment rooms, body treatments, aromatherapy

Reviews

8.0 out of 10
Very good

Popular amenities

  • On private beach
  • Hot Tub
  • Gym
  • Spa
  • Pet friendly
  • Pool

Explore the area

Map
1600 Strougler Road, Nanoose Bay, BC, V9P9B7
  • Parksville Visitor Centre
    ‪4 min drive‬
  • Grotto Spa at Tigh-Na-Mara
    ‪5 min drive‬
  • Rathtrevor Beach
    ‪6 min drive‬
  • Nanaimo, BC (YCD)
    ‪38 min drive‬

Room options

View all photos for Basic Apartment, 1 Bedroom, Kitchen, Garden Area

Basic Apartment, 1 Bedroom, Kitchen, Garden Area | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Basic Apartment, 1 Bedroom, Kitchen, Garden Area

8.4 out of 10
Very good
(21 reviews)
  • 600 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Hotel Room, Queen Bed and Sofa Bed

Standard Hotel Room, Queen Bed and Sofa Bed | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Hotel Room, Queen Bed and Sofa Bed

8.4 out of 10
Very good
(21 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

Exterior

THE Beach Club Resort

  • Pool
  • Hot Tub
  • Spa
  • Parking included
4.6 out of 5, Wonderful, (1004)
The price is $188
per night
$232 total
includes taxes & fees
Feb 27 - Feb 28
THE Beach Club Resort

About this property

Pacific Shores Resort & Spa

3.5-star Nanoose Bay hotel close to Rathtrevor Beach Provincial Park
At Pacific Shores Resort & Spa, relax by an indoor pool or hit the private sand beach where you can enjoy kayaking. Limited housekeeping is available.
Pacific Shores Resort & Spa offers 47 accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

A private beach and complimentary bicycles are featured at the hotel. An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Step outside to unwind on the sand beach. After a day at the beach, enjoy amenities at Pacific Shores Resort & Spa like an indoor pool, a children's pool, and complimentary bicycles.

The hotel offers a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a hot tub, a sauna, and a fitness center. Complimentary covered self parking is available on site.

Pacific Shores Resort & Spa has designated areas for smoking.

Pacific Moon Rising - Onsite restaurant. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pacific Moon Rising

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Playground
  • Sauna
  • Spa tub

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (limited availability)

Business services

  • 3,500 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Full payment for the stay is required at check-in

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool
The following facilities are closed on Thursday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 10 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Creekside Suites Hotel Nanoose Bay
Creekside Suites Hotel
Creekside Suites Nanoose Bay
Creekside Suites @ Pacific Shores Hotel Nanoose Bay
Creekside Suites @ Pacific Shores Hotel
Creekside Suites @ Pacific Shores Nanoose Bay
Pacific Shores Resort Nanoose Bay
Pacific Shores Nanoose Bay
Hotel Pacific Shores Resort & Spa Nanoose Bay
Nanoose Bay Pacific Shores Resort & Spa Hotel
Hotel Pacific Shores Resort & Spa
Pacific Shores Resort & Spa Nanoose Bay
Creekside Suites @ Pacific Shores
Pacific Shores Resort
Creekside Suites
Pacific Shores
Pacific Shores Nanoose Bay
Pacific Shores Resort Spa
Pacific Shores & Spa Nanoose
Pacific Shores Resort & Spa Hotel
Pacific Shores Resort & Spa Nanoose Bay
Pacific Shores Resort & Spa Hotel Nanoose Bay

Pacific Shores Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 248 out of 656 reviews
Rating 8 - Good. 246 out of 656 reviews
Rating 6 - Okay. 89 out of 656 reviews
Rating 4 - Poor. 50 out of 656 reviews
Rating 2 - Terrible. 23 out of 656 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

leo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If you are advertising you have a spa there should be options to book. Or remove the advertising as a spa
Stayed 1 night in Nov 2024

4/10 Poor

Jor-dawn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All 3 receptionists during our stay were rude and refused to accomodate to make our stay more comfortable. Zero sound proofing so the next door guests sounded like they were in our suite. Dirty dishes left for us, no hot water in the kitchen, hot tub gave me chemical burns, swimming lessons all day long in the pool as well as closures for physio so the ammenities are unaccessible. The pullout couch was like sleeping in a gravel pit, incredibly hard, lumpy, and loud any time you move. Upon checking out, the manager gave us $86.00 refunded on our $678 stay. Will not be back.
Stayed 3 nights in Nov 2024

10/10 Excellent

Charlene

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Sue Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great... Except for the neighbors little yapoy dog barking away at 630am and 11pm.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christina, Victoria

Stayed 2 nights in Oct 2024

10/10 Excellent

Glenn

Stayed 2 nights in Sep 2024

10/10 Excellent

Maire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities we used the hot tub and pickleball courts. There is also a pool and games room, located on the beach. We had two dinners at the fantastic onsite restaurant.
Stayed 2 nights in Sep 2024

8/10 Good

Gordon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Staff very friendly and helpful. Beautiful area by the ocean.
Stayed 8 nights in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
We were given keys to an occupied room then moved to a much worse room.Hair on floor, dirty mirror. No shampoo. Headboard wobbly. Attached to another suite who had their light on all night and a barking dog.
Stayed 1 night in Sep 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The landscaping was gorgeous. The onsite restaurant had great food and service.
Stayed 1 night in Sep 2024

8/10 Good

David

Traveled with family
Liked: Room comfort
It was a very relaxed place to stay when u have a dog and kids. Unfortunately not very clean the shower had what looked like mould growing on it. The outdoor hot tub was good for young kids had a slide. Nice to be next to the ocean.
Stayed 1 night in Sep 2024

10/10 Excellent

Debra

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to unwind. Restaurant attached is great as well.
Stayed 3 nights in Sep 2024

10/10 Excellent

Shauna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at counter was very friendly and helpful, room was new and clean ! The pub had open mic and there was some fabulous local singers , well and the view and grounds were beautiful! Definitely recommend
Stayed 1 night in Sep 2024

6/10 Okay

Tracy

Stayed 1 night in Sep 2024

4/10 Poor

Daniel, Niagara on the Lake

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
We recently spent four nights here. Room was very dated but adequate. What was odd was there was no housekeeping service nor were we told this was the situation. No instructions on where to put garbage or request additional towels, coffee etc
Stayed 4 nights in Sep 2024

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Haihong

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice seashore.
Stayed 1 night in Aug 2024

10/10 Excellent

Wende

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint was driving in the dark it is hard to see the road to turn off Northwest Bay Road. You need a solar light shining on the sign both at that corner and turning into the resort. We had to turn around as we missed the SMALL sign on the right heading south.
Stayed 2 nights in Sep 2024

4/10 Poor

Helen, Sherwood Park

Traveled with family
Liked: Staff & service
Property clean and tidy…bed was horrible…the worst we have ever slept in.
Stayed 1 night in Sep 2024

8/10 Good

Anthony, Mission

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for a roomy experience
Stayed 1 night in Sep 2024

10/10 Excellent

Karla

Stayed 1 night in Aug 2024

8/10 Good

Juli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family weekend holiday
We had a very nice stay. Resort grounds are beautiful and lots to do. Beds were comfy, even the pull out coach. Staff was friendly and worked hard to get us in early as our baby needed a nap. Only complaint was kitchen was a little short of some items, measuring cup and spoons and fry pan wasn't non stick so kept setting off smoke alarm. Loved the pool and beach, so lovely. Wouldn't hesitate to recommend this resort and we will definitely return.
Stayed 3 nights in Aug 2024