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Hotel New Koyo

2.5 star property

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Photo gallery for Hotel New Koyo

Standard Twin bed Room, Non Smoking | Mountain view
In-room safe
Miscellaneous
Property amenity
Hot springs

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
464-34 Kusatsu, Agatsuma District, Kusatsu, Gunma-ken, 377-1711
  • Sainokawara Park
    ‪1 min walk‬
  • Sainokawara Street
    ‪5 min walk‬
  • Kusatsu Tsurutaro Kataoka Museum
    ‪6 min walk‬

Room options

View all photos for Standard Twin bed Room, Non Smoking

In-room safe

Standard Twin bed Room, Non Smoking

  • 172 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese-Style Quadruple Room, Non Smoking

Japanese-Style Quadruple Room, Non Smoking | In-room safe

Japanese-Style Quadruple Room, Non Smoking

  • 172 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

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  • Free WiFi
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3.9 out of 5, Good, (181)
The price is $90
per night
$108 total
includes taxes & fees
Mar 17 - Mar 18
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About this property

Hotel New Koyo

Kusatsu hotel walkable to Yubatake
Along with a 24-hour front desk, this hotel has free self parking and free WiFi in public areas. Other amenities include a vending machine.
Hotel New Koyo offers 104 air-conditioned accommodations with complimentary toiletries. Business-friendly amenities include safes and phones. Bathrooms include shower/tub combinations and toilets with an electronic bidet. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Hotel New Koyo features hot springs. Public areas are equipped with complimentary wireless Internet access. This hot springs hotel also offers a vending machine and an elevator. Limited complimentary onsite parking is available on a first-come, first-served basis.

Languages

Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 10 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 9:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel New Koyo Kusatsu
Hotel New Koyo
New Koyo Kusatsu
New Koyo
Hotel New Koyo Hotel
Hotel New Koyo Kusatsu
Hotel New Koyo Hotel Kusatsu

Hotel New Koyo Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 40 out of 185 reviews
Rating 8 - Good. 62 out of 185 reviews
Rating 6 - Okay. 66 out of 185 reviews
Rating 4 - Poor. 10 out of 185 reviews
Rating 2 - Terrible. 7 out of 185 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Howie

Traveled with partner
The hotel provided a huge breakfast buffet. The room was large and had a closet that two children could live in. I didn’t see any English-speaking people and most signs were only in Japanese. Most of the staff did not speak English. The lobby decorations were decades old and not coordinated. A large and noisy children’s arcade was adjourned but few children were present-maybe years ago. The price was low compared to modern hotels but the rooms were warm and the onsen was nice. The property was tired but a good value.
Stayed 4 nights in Nov 2024

10/10 Excellent

Reynier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Onsen was nice. Strange incident occurred when trying to enter the restaurant. Not very tolerant to western tourists, even though our grasp of Japanese is very high.
Stayed 1 night in Oct 2024

8/10 Good

Grace

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Herbeth Lim

Traveled with partner
Liked: Staff & service, amenities
Great deal for the price! Walkable to other areas, easy parking, and the breakfast buffet (mostly Japanese) had a good selection. The hotel also has an onsen (one outdoor) within its grounds. The beds and pillows were too hard for me, but overall, great value for money!
Stayed 1 night in Mar 2024

8/10 Good

Clio

Traveled with group
Liked: Staff & service
Place was okay, clean enough but not to standard. If you're ok to just sleep there then I would recommend it but you get what you pay for on the cost since it was cheap. I would not recommend it for someone who has a higher standards. But if it's just a place to have a base because you're out and about all day, then it's fine. No on amenities in the room. I would recommend using the onsen in the hotel, it was. They also have a outdoor one in the hotel and it was lovely in the evening.
Stayed 2 nights in Oct 2023

6/10 Okay

Ching Mei

Traveled with family
Stayed 2 nights in Dec 2023

6/10 Okay

Rossukon

Traveled with group
Disliked: Cleanliness, amenities
Hallway on 6th floor smelly cigarette. Mattress and Blanket so dirty had blood and hair on there. Does not have body wash, shampoo, conditioner or hair dryer in room can use only in public onsen. Staffs can not speak English. Good breakfast. Free shuttle bus to Yubakata on Friday and Saturday.
Stayed 1 night in Nov 2023

2/10 Terrible

Luey

Disliked: Cleanliness, property conditions & facilities
Rideau de salle de bain moisissure Manque d’entretien général Édifice veuille
Stayed 4 nights in Sep 2023

8/10 Good

Man Hung Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2019

10/10 Excellent

Lee see

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful and good location
Stayed 1 night in Nov 2018

8/10 Good

Kin man

Liked: Cleanliness, staff & service, room comfort
Nice outdoor onsen. 20mins uphill From bus station.
Stayed 1 night in Jun 2018

10/10 Excellent

SALVATORE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel for a Vacation - 05/2018
This place was absolutely awesome! I don't understand the complaints of some of the other reviewers who are crying about "it being a far walk" or "old" because it is at most a 10 minute walk to the Yubatake and it is a beautiful hotel with incredible views from the top room floors. Unless you are a very unfit person and walk very slowly, the walk to the Yubatake is short and nice going through the hot spring town of Kusatsu. The entrance to Sainokawara Park is even closer, with the hotel towering over the entire forest that the park is located in. It is a beautiful town to wander around at night with the beautiful changing lights at the Yubatake and in Sainokawara Park, and during the day has many shops filled with kind people selling unique souvenirs. I can speak Japanese, which was helpful as most people in this town did not speak much English. The buffet-style of food was some of the best at a hotel I've had in Japan, and the hot springs were very relaxing with beautiful views of the forest outside. I will definitely return to this hotel on my next trip to Kusatsu.
Stayed 1 night in May 2018

8/10 Good

Wai Kuen Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mira , BKK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel neer bus station around 15 min by walk
Hotel near attraction but the walk way so hard and very tried like you claiming to mountain. The room clean and good view but you have to take a shower at Onsen they will provide full amenities. Onsen outdoor was good and relaxed. Dinner have many choices of food and unlimit of Beer but the time for dinner only from 5.30PM to 7.00 PM. So hotel provide bus to Yubatake but have a time l. Overall will good for pay less hotel staff speak english very poor but they helpful.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
I had a pleasant stay at this hotel. For the price, the package is excellent. I was fortunate to get a room in 10th floor with excellent views of Sainokawara park. The staff was very nice and helped to drop us off at bus terminal as well.
Stayed 1 night in Dec 2017

6/10 Okay

Juha-Pekka

Disliked: Staff & service, property conditions & facilities, room comfort
Old hotels from 80's
The hotel has a feeling and looks of 80's skiing hotel. Be prepared to climb the hill to get there. It is not long hike, but very steep one. If feels like the place hasn't been upgraded ever since. Hotel staff is very old as is the customer base. The hotel has really big 24h spa in ground floor with two pools. One inside and one outside. Only recommend if price is right and you wish to visit other spas around it.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel was very close to shops and restaurants
Staff were very polite and helpful, room was very clean and tidy, there was a verity of different foods available, which is included in the price of the hotel, so you get breakfast and dinner, very close to a verity of hot spring

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price is good. You can't complain much when you pay less comparing to the hotels close to this. If someone complain on their dinner/breakfast, they can skip it as the price is cheap and come with "free" dinner and breakfast.

6/10 Okay

King Kwok

Liked: Cleanliness, room comfort
OK but a little bit far from the major attractions
The hotel is quiet as it is off the main road and is not near the Yubatake; it is about a 20 min walk (downhill). Checked with the front desk and they offered free transportation to go to Yubatake and back. Free wifi in the lobby only. Check out time is 9:30 am, which I thought was early when compared with other hotels.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget oszen hotel but nice room with good service
Budget oszen hotel but nice big room with good service! Affordable price Japanese oszen hotel half board buffet meals , running organizations services! There have really nice 100% oszen spa, one in indoor and one in outdoor are really nice for the cool weather at kusatsu onsen!

10/10 Excellent

Vera, Melbourn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best location
Very nice hotel,we had a room on the top floor( 10 th) with a beautiful view. The room was big and comfortable.Hotel staff speak little English but very nice,polite and helpfull. The food was tasteful and a huge variety of fresh fish (in Australia very ,very expensive) .The onsen was clean and very well maintained,supplies of shampoos,conditions,body wash ,body and faces creams....come back definitely.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room View
I like the view from the room. Very nice and amazing.