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Utalii Hotel

3.0 star property

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Photo gallery for Utalii Hotel

Outdoor pool, sun loungers
Standard Double Room | Minibar, desk, free wired internet, bed sheets
Terrace/patio
Property grounds
Aerial view

Reviews

6.4 out of 10

Popular amenities

  • Spa
  • Gym
  • Bar
  • Breakfast available
  • Pool
  • Room service

Explore the area

Map
Thika Road, Nairobi, Nairobi
  • Thika Road Mall
    ‪11 min walk‬
  • Moi International Sports Centre
    ‪6 min drive‬
  • Garden City Mall
    ‪6 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, free wired internet, bed sheets

Standard Double Room

  • Sleeps 3
  • 1 Double Bed

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About this property

Utalii Hotel

3-star Nairobi hotel close to Thika Road Mall
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Housekeeping is not available.
Utalii Hotel offers 57 accommodations with minibars and complimentary bottled water. Digital television is provided.

Bathrooms include bathtubs with deep soaking bathtubs and bathrobes. Guests can surf the web using the complimentary wired Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Utalii Spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Utalii Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers spa services, a terrace, and barbecue grills. Onsite self parking is complimentary.

Utalii Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Desk

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Utalii Hotel Nairobi
Utalii Nairobi
Utalii
Utalii Hotel Hotel
Utalii Hotel Nairobi
Utalii Hotel Hotel Nairobi

Utalii Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 2 out of 10 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Anne

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked into the hotel late due to flight schedule. When we got to the room, we realized the air-condition was not working, and the telephone in the room was not working either. We checked with the reception where it was confirmed the whole facility didnt have working air conditioner. We were promised a stand fan which was never supplied. it was raining on that day so opening of the windows for cooler air was no option. Very disappointed and there was no compensation for the inconvinience.
Stayed 1 night in Feb 2024

2/10 Terrible

Ephantus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the property well maintained.
Stayed 10 nights in Dec 2023

6/10 Okay

olusola

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Not so great
Staff was great. Carpet was worn down and needs replaced.
Stayed 2 nights in Sep 2023

8/10 Good

Robin

Liked: Cleanliness, staff & service
Needs renovation. It’s been a while since the property was renovated
Stayed 1 night in Sep 2023

8/10 Good

Ruby

Liked: Staff & service, property conditions & facilities
It’s okay
Stayed 28 nights in Jul 2023

8/10 Good

Kaspar

Business traveler
Liked: Cleanliness, staff & service
Hotel may be getting a bit old, but with its very friendly staff it offers good value for money
Stayed 4 nights in Aug 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
No hot water.
Decent hotel but no hot water and elevator not working. And nothing around in walking distance if you want alternative options for food, etc.
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
1) Wrong information by staff..Receptionist had told me I have to pay separately for use of Health Club when the same is complimentary for in house guests. 2)Defective shower room and water leakages on floor. No hot water from shower 3) Spa had no towels--I was told they had all gone for laundry. 4)Though food was good , waiter service in dining room was very poor.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very homely accommodation, easy going and prompt staff on demand.
Stayed 2 nights in Apr 2019