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Trademark Hotel

4.0 star property

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Photo gallery for Trademark Hotel

Outdoor pool, open 6:00 AM to 6:00 PM, free cabanas, pool umbrellas
Reception
Exterior
Couples treatment rooms, body treatments, hot stone massages
Interior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Air conditioning

Explore the area

Map
Village Market, Limuru Road, Gigiri, Nairobi, Nairobi County, 00621
  • Village Market
    ‪3 min walk‬
  • United Nations Office at Nairobi
    ‪15 min walk‬
  • Karura Forest
    ‪4 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪49 min drive‬

Room options

View all photos for Trademark King City View Room

In-room safe, desk, laptop workspace, blackout drapes

Trademark King City View Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark Twin, City View Room

In-room safe, desk, laptop workspace, blackout drapes

Trademark Twin, City View Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Trademark Suite Room

In-room safe, desk, laptop workspace, blackout drapes

Trademark Suite Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Trademark Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Terrace King Room

In-room safe, desk, laptop workspace, blackout drapes

Terrace King Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark King Room

Restaurant

Trademark King Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Glee Nairobi, a Preferred LVX Hotel

  • Hot Tub
  • Spa
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, (68)
The price is $156
per night
$184 total
includes taxes & fees
May 5 - May 6
Glee Nairobi, a Preferred LVX Hotel

About this property

Trademark Hotel

4-star Nairobi hotel, connected to a shopping center in Gigiri
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a rooftop terrace are onsite.
Trademark Hotel offers 216 accommodations with safes and complimentary newspapers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and slippers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kaya has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
In addition to a full-service spa, Trademark Hotel features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 1750 square feet (163 square meters) include conference space. This family-friendly hotel also offers a rooftop terrace, spa services, and an arcade/game room. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Trademark Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Harvest - Onsite restaurant. Guests can enjoy drinks at the bar.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 25 for adults and USD 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Harvest

Things to do

  • Arcade/game room
  • Art gallery
  • Bicycle storage
  • Books
  • Bowling alley
  • Children's club
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Shopping mall

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's games
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,750 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (47 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Fan
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; Check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 13 for children
  • Airport shuttle fee: USD 60 per vehicle
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Trademark Hotel Nairobi
Trademark Nairobi
Trademark Hotel Hotel
Trademark Hotel Nairobi
Trademark Hotel Hotel Nairobi

Trademark Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 166 out of 263 reviews
Rating 8 - Good. 68 out of 263 reviews
Rating 6 - Okay. 15 out of 263 reviews
Rating 4 - Poor. 8 out of 263 reviews
Rating 2 - Terrible. 6 out of 263 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel connected to a nice open shopping centre. Access to an amazing gym in the shopping centre including classes!
Stayed 6 nights in Sep 2024

10/10 Excellent

mats

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

JACQUELYNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience for shopping
Stayed 8 nights in Jan 2025

10/10 Excellent

BARRY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect hotel for your stay in Nairobi, seamlessly connected to the Village Market mall, offering a plethora of restaurant options to suit every palate. The hotel staff were exemplary, friendly, and ever-helpful, going above and beyond by granting a late checkout to match our late flight schedule. The pool area was a serene oasis, featuring a variety of comfortable seating arrangements. Breakfast at the Harvest restaurant was a delightful experience, with a diverse selection of food and outstanding service.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ravinder, Washington

Stayed 5 nights in Oct 2024

10/10 Excellent

Tetiwa, Brooklyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and friendly staff! Really enjoyed their excellent customer service.Hotel has access to the Village mall which was very convenient for shopping and dining
Stayed 2 nights in Dec 2024

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trademark is a fantastic hotel. Always delivers on all my needs. Service is exceptional. A great place to experience best of Kenyan hospitality and other comforts.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephane

Stayed 4 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Adam

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
said they were full despite having paid for a room a month earlier. They however managed to magically find rooms for some of my coworkers!!
Stayed 5 nights in Oct 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Katherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Nils, Fairplay

Liked: Cleanliness, staff & service, property conditions & facilities
The Village Market is a great plus with all the shopping and dining options, to the excellent hotel, with its view, pool and great rooms with a view…
Stayed 2 nights in Jul 2024

8/10 Good

Anuradha

Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Business traveler
Stayed 1 night in Sep 2024

8/10 Good

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sophie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you need in one place - great experienc

The hotel is in situated in the Village market - shopping mall and many restaurants. Great faclitilities, great breakfast, comfy beds, friendly staff.
Stayed 5 nights in Aug 2024

10/10 Excellent

Charles

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Stay was amazing. Great service by the staff and good location with easy access to restaurants.
Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Susan

Stayed 2 nights in Jul 2024

10/10 Excellent

Daisy

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here. The rooms are cool and clean and spacious. They accommodated our need for late check out and other requests pleasantly.
Stayed 1 night in Jul 2024

10/10 Excellent

Wilbur

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I frequent the hotel every weekend while I'm working in Kenya. It is a safe and friendly hotel with lots of things to do within walking distance. I feel very secure.
Stayed 3 nights in Jul 2024

10/10 Excellent

Fungfeng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. Would like to visit again.
Stayed 6 nights in Jun 2024