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Top Hotel

Town Lodge Upper Hill Nairobi

3.5 out of 5.0
2nd Ngong Avenue, Nairobi,
2nd Ngong Avenue, Nairobi,

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$95* Per night/room May 28 - May 29

Standard Room, 1 Twin Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Dining is available at one of the hotel's 4 restaurants. The property also offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3.5-star property consist of a business center and a meeting room. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. This Colonial hotel also offers a fitness center, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

Best Western Nairobi Upper Hill is a smoke-free property.

  • Safe-deposit box at front desk
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Airport transportation - pickup (surcharge)
  • Elevator
  • Fitness facilities
  • Breakfast available (surcharge)
  • Number of restaurants - 4
  • Concierge services
  • Snack bar/deli
  • 24-hour front desk
  • Laundry facilities
  • Business center
  • Airport transportation
  • Tours/ticket assistance
  • Total number of rooms - 84
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Garden

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Room Amenities

Best Western Nairobi Upper Hill offers 84 accommodations with safes and complimentary bottled water. This Nairobi hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and hair dryers can be requested.

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • In-room safe
  • Ceiling fan
  • Desk
  • Room service
  • Free bottled water
  • Premium TV channels
  • Shower only
  • Hair dryer (on request)
  • Free WiFi
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste not available

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Best Western Nairobi Upper Hill has 4 restaurants on site.

Room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for continental breakfast: approximately USD 10–15 for adults, and USD 8–12 for children
  • Airport shuttle fee: USD 25 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at noon

Check-in time ends at 6:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Guest will receive an email before arrival 24 hours

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Guests will receive an email with special check-in instructions

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

No pets and no service animals are allowed at this property.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Country Lodge Nairobi
  • Country Nairobi
  • Town Lodge Upper Hill Nairobi Hotel
  • Town Lodge Upper Hill Hotel
  • Town Lodge Upper Hill Nairobi
  • Town Lodge Upper Hill
  • Country Hotel Nairobi

Hotel Reviews

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