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The Heron By Sarovar Portico India

4.0 star property

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Photo gallery for The Heron By Sarovar Portico India

Outdoor pool, open 6:00 AM to 6:00 PM, sun loungers
Exterior
Premium bedding, minibar, in-room safe, individually furnished
Lobby sitting area
3 restaurants, breakfast, lunch, dinner served; Regional cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Air conditioning
  • Breakfast available
  • Gym

Explore the area

Map
Jakaya Kikwete Road, Opposite Provincial Police Headquarters, Nairobi, 00100
  • Nairobi Hospital
    ‪14 min walk‬
  • Kenyatta International Convention Centre
    ‪3 min drive‬
  • University of Nairobi
    ‪5 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, minibar, in-room safe, individually furnished

Superior Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually furnished

Standard Room, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed

Premium bedding, minibar, in-room safe, individually furnished

Junior Suite, 1 Double Bed

  • 334 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, individually furnished

Superior Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, minibar, in-room safe, individually furnished

Standard Room, 1 Double Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Suite, 1 Double Bed

Premier Suite, 1 Double Bed | Living area | Flat-screen TV

Premier Suite, 1 Double Bed

  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property

Best Western Plus Meridian Hotel

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1000)
The price is $76
per night
$90 total
includes taxes & fees
May 14 - May 15
Best Western Plus Meridian Hotel

About this property

The Heron By Sarovar Portico India

4-star hotel in Kilimani
Along with 3 restaurants, this hotel has an outdoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
The Heron By Sarovar Portico India offers 108 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
In addition to a children's pool and an outdoor pool, The Heron By Sarovar Portico India provides a health club and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. This business-friendly hotel also offers spa services, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

The Heron By Sarovar Portico India has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
BASHASHA - This coffee shop specializes in Regional cuisine and serves light fare only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
CASBAH - This bar serves lunch and dinner. Happy hour is offered. Open daily.
MDALASINI - This fine-dining restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KES 1,500 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • BASHASHA
  • CASBAH
  • MDALASINI

Things to do

  • Children's pool
  • Fitness classes
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KES 30.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KES 1500 per person
  • Airport shuttle fee: KES 25 per person (one-way)
  • A late check-out fee will be charged
  • Rollaway bed fee: KES 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:00 AM to 6:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Heron Portico
Heron Portico Hotel
Heron Portico Hotel Nairobi
Heron Portico Nairobi
Heron Hotel Nairobi

The Heron By Sarovar Portico India Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 101 out of 300 reviews
Rating 8 - Good. 124 out of 300 reviews
Rating 6 - Okay. 52 out of 300 reviews
Rating 4 - Poor. 15 out of 300 reviews
Rating 2 - Terrible. 8 out of 300 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

David, Ottawa

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Eliud

Stayed 1 night in Jan 2025

6/10 Okay

Vrashket

Stayed 1 night in Dec 2024

10/10 Excellent

saifour

Stayed 2 nights in Sep 2024

10/10 Excellent

M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
as above
Stayed 2 nights in Dec 2024

10/10 Excellent

Yohannes

Liked: Cleanliness, staff & service, property conditions & facilities
A very good place to stay, and great value for money.
Stayed 6 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
Pool was warm in the morning, and Gym and Spa staff were terrific.
Stayed 2 nights in Oct 2024

10/10 Excellent

Julius, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great experience
Stayed 3 nights in Oct 2024

6/10 Okay

Solomon

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and neat. The swimming pool was perfect, and the spa and gym staff very friendly. We will be back for sure.
Stayed 1 night in Oct 2024

10/10 Excellent

Chani

Stayed 2 nights in Sep 2024

6/10 Okay

Solomon

Stayed 1 night in Sep 2024

10/10 Excellent

Aynan

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service is 10/10, also is good location close to malls , classy restaurants. I would recommend to everyone that visiting to Nairobi .
Stayed 3 nights in Sep 2024

10/10 Excellent

Timothy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - comfortable and modern but still feels like Africa.
Stayed 3 nights in Jul 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, comfortable with a local appearance - the right balance of traditional Kenya and modern comforts - staff were extremely helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Yohannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, and has a unique quality and ambiance. Very much liked it.
Stayed 3 nights in Jun 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, customer service and location
Stayed 2 nights in Jun 2024

10/10 Excellent

Barry, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
It was great, as usual
Stayed 2 nights in Jun 2023

10/10 Excellent

Paula

Liked: Staff & service, amenities, property conditions & facilities
Fabulous breakfast!
Stayed 1 night in Mar 2023

2/10 Terrible

Kathryn

Disliked: Cleanliness, staff & service, amenities
I wouldn’t recommend this hotel for solo female travellers. On check out, the hotel demanded additional payment, and the men behind the front desk displayed aggressive behaviour. It was dark and very early morning with no one around. They called in extra men and wouldn’t let me leave until I paid them around $400USD. I had already paid the hotel for my stay. It was a scary experience.

10/10 Excellent

Merris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Rooms are big and have refrigerators, microwave, tea kettle. We enjoyed our stay. There’s also a pool and gym which we didn’t get to use. Can walk to CBD and arboretum from location
Stayed 2 nights in Jul 2022

8/10 Good

Valerie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2022

6/10 Okay

stephen

Stayed 2 nights in Oct 2021

8/10 Good

Derrick

Liked: Cleanliness, staff & service, amenities
The staff was very attentive and helpful. Room was spacious
Stayed 4 nights in Nov 2021